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Bpo Convergence

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based on 669 Reviews

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Bpo Convergence Customer Support Executive Reviews

Updated 7 Mar, 2024

Overall Rating

2.8/5

based on 15 reviews

Rating distribution

5

3 (20.0%)

4

4 (26.7%)

3

0 (0%)

2

2 (13.3%)

1

6 (40.0%)

Category Ratings

3.0

Job security

2.7

Skill development

2.4

Work-life balance

2.3

Company culture

2.2

Salary

2.2

Work satisfaction

1.9

Promotions

What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

49% employees reported

Flexible timing

64% employees reported

No travel

60% employees reported

View more detailed insights

Gender based rating

3.8

Rated by Women

3 reviews

2.4

Rated by Men

12 reviews

Bpo Convergence is rated 2.8 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction w ... Read more

Bpo Convergence is rated 2.8 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Bpo Convergence Customer Support Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Support Executive in Asansol

Full Time

·

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2024

Likes

Cooperative staff and colleges, timely salary credit, good work environment

Salary - Good
Company culture - Good

Dislikes

No salary increment, no bonus, only 1 day week off

Job security - Poor
Promotions - Poor

Customer Support Executive in Ameerpet

Full Time

·

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 16 Mar 2023

Likes

One of the worst company ever and no job security ever, only salary is available and did not ask for any incentives and they did gave any experience letter or acceptance mail after releaving from the company. They blocked my I'd while on my notice period of time and it's my issue

Skill development - Excellent

Dislikes

Before joining company gives wrong commitment about the salary and incentives, but they only salary not properly. The client " Ashfaaq " Is one of the worst client ever and used to block I'ds of agent without any reason and blocks all of the agents in the floor without any reason. That's why I hate this company

Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Noida

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 01 Oct 2023

Likes

BPOC is best for fresher and good platform for learning and developing working skills.

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Everything Average nothing bad.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore Rural

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 01 Apr 2023

Likes

As i worked other then colleagues nothing is good in office

Dislikes

The HR support not good, management support is not good, actually nothing is good in this office the process was closed very suddenly they said before 2 days that the process will get closed and even pending salary is still not received

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Ameerpet

Full Time

·

Customer Support Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 08 Dec 2022

Likes

I think everyone has a best understanding to each other.

Dislikes

I think the security job is best as compared to this company because there is more value of security as compared to agents.

Salary - Poor
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Bpo Convergence Customer Support Executive Reviews based on locations

2.6

Noida

(4)

Customer Support Executive in Bhubaneswar

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2023

Likes

Got good team members.

Dislikes

Management is worst, they do not consider any experience..

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Bangalore Rural

Full Time

·

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 11 Jan 2023

Likes

Interacted people's and like improve skills also

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Ntg

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves International Travel.

You are reading trusted reviews. Keep reading to find out more about Bpo Convergence.

Customer Support Executive in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 Jun 2023

Likes

Excellent working friendly nature

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing dislike here

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Customer Support Executive in Noida

Full Time

·

Administration & Staff Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 19 Feb 2024

Likes

The companies near to those who is living in Delhi because it is in Noida sector 1

Dislikes

The management is not very good they have no work life balance and the salaries also not good worst management ever

Salary - Bad
Skill development - Bad
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in Noida

Shiprocket Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 31 May 2022

Likes

Company is good but their management is bad. They are not supportive for employees, holiday is not fixed, weekoffs is not in our hand . So looking before joining this company lunch also isn't in our hand. Lunch time in office 3 to 4 pm.

Dislikes

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Noida

Customer Support Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

4.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 28 Aug 2021

Likes

Nothing is to like about BPO Convergence... Everything is wrost.

Job security - Good

Dislikes

Entire management is careless and ridiculous... Management needs management first.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Very unstable work life balance I am suffering there.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Support Executive in Bokaro

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 Aug 2021

Likes

BPO Is a Good Place To work For Both Mature/Youth , there is Good Work Environment. You Can Enhance Your Interaction, Communication Skills.

Skill development - Good

Dislikes

Your seniors will expect you more than your Capabilities. This Will Brings Lots Of Pressure.

Work Details

Nice Friendly Environment!

Work days: Alternate Saturday off (Flexible Timings)

Customer Support Executive in Bhubaneswar

Full Time

·

Voice \/ Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Mar 2024

Likes

Toki

Job security - Excellent

Dislikes

Manager

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

posted on 07 Dec 2023

Overall Rating

Good

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

posted on 02 Dec 2023

Overall Rating

Excellent

Top trending discussions

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HQ - Bhubaneswar, Odisha, India
BPO
1k-5k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 49% of empl...oyees reported the working days at Bpo Convergence as Rotational Shift. 64% employees reported the work timings at Bpo Convergence as Flexible timing. Read more

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Bpo Convergence Customer Support Executive Reviews

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Bpo Convergence Customer Support Executive Salary

based on 45 salaries

₹0.8 L/yr - ₹3.5 L/yr

31% less than the average Customer Support Executive Salary in India

View more details

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