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Bpo Convergence Customer Service Executive Reviews
Overall Rating
based on 22
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
62% employees reported
Flexible timing
50% employees reported
No travel
62% employees reported
View more detailed insights
Gender based rating
Rated by Women
5 reviews
Rated by Men
15 reviews
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22 reviews found
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Customer Service Executive interview
Q1. Explain the basis of handling customer in inbound or outbound,how u deal wi ... read more
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Customer Service Executive interview
Q2. which process is best suited for your -voice or web?
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Customer Service Executive interview
Q3. Explain the difference between BPO and call centre?
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Career Growth
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dreamyjaadu
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Wipro
Career suggestion
I have 7 YOE. from Delhi
Current CTC - 9.25LPA + 75K varriable.
Working Skillset is Kubernetes and Openstack.
Current - 100% WFH
1. NTT Data- Noida
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CTC...
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People also ask about Bpo Convergence's Customer Service Executives
Is Bpo Convergence a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 22 employee reviews, it's clear that most customer service executives have an average experience working at Bpo Convergence.
Work-life balance holds the highest rating at 3.3, while career growth is rated the lowest amongst all factors at 2.5.
Does Bpo Convergence pay their Customer Service Executives well?
According to AmbitionBox reviews, Bpo Convergence customer service executives rate their salary and benefits at 2.7 out of 5, based on 22 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer service executives salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence for customer service executives,
click here
.
How is the work culture at Bpo Convergence for Customer Service Executives?
Work culture at Bpo Convergence for customer service executives is rated 3.0 out of 5 by 22 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Bpo Convergence for Customer Service Executives?
Based on 22 reviews on AmbitionBox, Bpo Convergence's customer service executives rate job security at 3.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence.
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