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Bpo Convergence

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based on 669 Reviews

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Bpo Convergence Team Lead Operations Reviews

Updated 5 Feb, 2024

Overall Rating

4.2/5

based on 11 reviews

Rating distribution

5

7 (63.6%)

4

1 (9.1%)

3

2 (18.2%)

2

0 (0%)

1

1 (9.1%)

Category Ratings

4.3

Skill development

4.1

Work-life balance

4.1

Promotions

4.0

Company culture

4.0

Job security

4.0

Work satisfaction

3.7

Salary

What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

66% employees reported

Flexible timing

67% employees reported

No travel

57% employees reported

View more detailed insights

Gender based rating

5.0

Rated by Women

1 reviews

4.7

Rated by Men

9 reviews

Bpo Convergence is rated 4.2 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with ... Read more

Bpo Convergence is rated 4.2 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

11 reviews found

Sort by: Popular

Team Lead Operations in Bangalore / Bengaluru

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2024

Likes

Great company to work and great management in Bangalore location

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Giving better salary would have.m

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Asansol

Full Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Apr 2022

Likes

Good

Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not any specific

Work Details

Work timings: Flexible Timings

Team Lead Operations in Asansol

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 18 May 2019

Likes

It's very easy to control the KPI's to be on top of the Stack Rank.

Dislikes

Teammates are not well trained from the training so that a team coach however or whatever or whichever wants improve, that's very difficult. Except the shrinkage controlling other KPI's are very difficult to met. Salary & incentives are very poor. Management is poor too with a lot of internal politics.

Salary - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Pathetic company is always makes their employees mind a pressure cooker.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Kolkata

Full Time

·

Voice / Blended Department

5.0

posted on 05 Feb 2024

Overall Rating

Excellent

Team Lead Operations in Lal bunglow

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Feb 2022

Likes

There is no one to support and working environment is not at all goos

Dislikes

Everything is not liking

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Read Bpo Convergence Reviews based on similar designations

3.5

BPO Executive

(12)

2.4

Process Trainer

(8)

4.4

Chat Support Executive

(6)

3.9

Call Center Executive

(6)

3.5

B.P.O

(4)

Team Lead Operations in Bokaro

CSR & Sustainability Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 28 Dec 2021

Likes

People behavior as it was a small place . Team members behaviours

Skill development - Good
Company culture - Good

Dislikes

UnHygeinec and lots of politics

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bhubaneswar

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 May 2020

Likes

Good

Skill development - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary was not increase after years ago

Work Details

Good knowledge gain at BPO CONVERGENCE,very good time for me and enjoyable moment at there atmosphere also good .

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Bpo Convergence.

Team Lead Operations in Noida

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 07 Jan 2020

Likes

It's a best company to start

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Team Lead Operations in Asansol

Oppration Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 25 Sep 2018

Likes

Good

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

Good

Team Lead Operations

Team Lead Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 23 Mar 2018

Likes

Work environment is good , Assistant manager , mangers are cooperative . good environment to furnish the skills.

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good

Dislikes

Little disappointment with Process management , HR department , salary as per the designations .

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead Operations in Bokaro

Manager Department

5.0

Overall Rating

5.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Nov 2019

Likes

Nice work place but pressure should moreless.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary payout is very low

Salary - Poor

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Top trending discussions

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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More about working at Bpo Convergence

HQ - Bhubaneswar, Odisha, India
BPO
1k-5k Employees (India)

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Bpo Convergence Reviews by Designations

Bpo Convergence Customer Care Executive Reviews
Bpo Convergence Team Lead Reviews
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 66% of empl...oyees reported the working days at Bpo Convergence as Rotational Shift. 67% employees reported the work timings at Bpo Convergence as Flexible timing. Read more

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Bpo Convergence Team Lead Operations Reviews

Bpo Convergence Office Photos

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Bpo Convergence Team Lead Operations Salary

based on 54 salaries

₹1.2 L/yr - ₹4 L/yr

58% less than the average Team Lead Operations Salary in India

View more details

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