Infosys BPM Customer Care Executive Reviews

Likes

Campus and work culture

Dislikes

No Hike or Nothing. join the company with negotiating a good package because it's going to be the same for next 3-4 years

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Not much to like. Working because of need.

Dislikes

When hired was said there will be increment in every 6 months. But no appraisal since 2 years. The client is very bad keeps pressure and own team is bullying. Also manager doesn’t care of anything lots of politics and focus on 1-2 employees

Likes

Enables the employee to have a new learning and professional work culture .

Dislikes

Employee personal are fully satisfied like transport facilities

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Likes

Likes

Dislikes

Likes

Training they provide in lex and virtual meeting.

Dislikes

N/A

Likes

All the mentioned above

Dislikes

NA

Likes

Job security

Dislikes

Everything is a disaster. No hike, no proper promotions. You need to be of the same state and need to favour Manager legs. Too much of partiality, even if you work your a off it will not be recognized at all. Salary no need to ask about it. After 3 years they have given hike of 2k on in hand salary and that's the hike.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

If you prioritize work-life balance and job security over a high salary and skill development, this is the right place for you. However, if you're aiming for significant professional growth, this company may not be the best fit

Dislikes

I strongly dislike the salary they offer, especially since BPM employees do the same work in projects but are treated as secondary resources with no priority. Compared to Infosys Ltd, the talent level is lacking, and management does nothing to address this biased system. Avoid joining Infosys BPM—opt for Infosys Ltd instead, as both roles end up doing the same work once assigned to a project.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

One of the key advantages of working at Infosys BPM is the work-life balance it offers, depending on the project and team. The company provides job stability, structured processes, and opportunities for learning and career growth. Salary-wise, it is competitive for the industry, but the main benefits come from the overall work environment, upskilling programs, and global exposure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The process of work

Dislikes

Management issues and being back to the employees as schooling, no proper security to the employee which includes(transport, medical Facilities), and no proper shift allowances.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Toxic environment on the floor. The worst management and don’t even know how to handle a project properly. No professional behaviour on the floor. Schools and colleges are still better than this stupid organization.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

My manager Ratiesh Chandran had been so supportive with me and my team mates that I didn't care about the less pay, almost no hike for 5 years. Later on I had my personal commitments for which I had to switch to different company.

Dislikes

The pay structure is as bad as it gets. They didn't pay for current employees who are working for them for the long time and they are paying more to those who are been hired from external source. Please pay attention to this.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Workculture is good, policys also exllent towords the exllent

Dislikes

Closely observed partiality by Senior, Few manger has been hired from retail mall who dosent know the attration, shrinkage or monthly stack calculation formula's, HR will listen to Manger and oversight emplyees issues. Very bad politics in infosys, Lack of promotion and Hike, demotivated mangers and floor process, Fake appraisal review took and benefit will get only limited people, No use to prove senior with required data point for correct thing. If you are good in 'Chatu ' then you will be happy 😂 still i am working in ops and this is reality 😞 Policys of infosys are exllent at all level but same is wiping and throughing out by managers 😞...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

To be very honest i did not like anything.

Dislikes

Work- life balance, Bossy Culture, South Indian dominance, Company Culture, Very Rude Senior Management who only shouts during Meeting, No increments, No Skill development Management only talks about we have to win deals, AVP’s create a toxic environment by scheduling calls on Saturday and Sunday and shouts on them.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.