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Bpo Convergence Customer Care Executive Reviews

Updated 23 Mar, 2025
Overall Rating
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3.1/5
based on 115 reviews

Rating distribution

Category Ratings

3.1

Company culture

3.1

Skill development

3.0

Job security

2.9

Work-life balance

2.8

Work satisfaction

2.7

Salary

2.6

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What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

52% employees reported

No travel

No travel

68% employees reported

Gender based rating

3.6
female

Rated by Women

39 reviews

2.9
male

Rated by Men

64 reviews

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Top Mentions in Bpo Convergence Customer Care Executive Reviews

115 reviews found

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Top Bpo Convergence Customer Care Executive Interview Questions

Q1. If you are unable to handle a customer, what to do?
Q2. How will you handle a angry customer?
Q3. You know about shiprocket? Or other processes?
Q4. How many languages you can speak ?
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Customer Care Executive Jobs at Bpo Convergence

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People also ask about Bpo Convergence's Customer Care Executives

Is Bpo Convergence a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 115 employee reviews, it's clear that most customer care executives have an average experience working at Bpo Convergence. Company culture holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about career growth on AmbitionBox.
Does Bpo Convergence pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence customer care executives rate their salary and benefits at 2.7 out of 5, based on 115 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer care executives salaries here and to read reviews specifically about salary and benefits at Bpo Convergence for customer care executives, click here .
How is the work culture at Bpo Convergence for Customer Care Executives?
Work culture at Bpo Convergence for customer care executives is rated 3.1 out of 5 by 115 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Bpo Convergence for Customer Care Executives?
Based on 115 reviews on AmbitionBox, Bpo Convergence's customer care executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence.

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Bpo Convergence Customer Care Executive Salary
based on 229 salaries
₹0.8 L/yr - ₹3.6 L/yr
29% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
freemeal
Free meal
1 total response
childCareBenefits
Child care facility
1 total response
officeGym
Office gym
1 total response
+6 more benefits
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