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Filter reviews by Bpo Convergence Customer Care Executive Reviews
Overall Rating
based on 113
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
74% employees reported
Flexible timing
52% employees reported
No travel
68% employees reported
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Gender based rating
Rated by Women
38 reviews
Rated by Men
63 reviews
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in Bpo Convergence Customer Care Executive Reviews
113 reviews found
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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
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Customer Care Executive interview
Q2. How will you handle a angry customer?
asked in
Customer Care Executive interview
Q3. You know about shiprocket? Or other processes?
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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People also ask about Bpo Convergence's Customer Care Executives
Is Bpo Convergence a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 113 employee reviews, it's clear that most customer care executives have an average experience working at Bpo Convergence.
Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Bpo Convergence pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence customer care executives rate their salary and benefits at 2.6 out of 5, based on 113 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence for customer care executives,
click here
.
How is the work culture at Bpo Convergence for Customer Care Executives?
Work culture at Bpo Convergence for customer care executives is rated 3.0 out of 5 by 113 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Bpo Convergence for Customer Care Executives?
Based on 113 reviews on AmbitionBox, Bpo Convergence's customer care executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence.
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29%
less
than the average Customer Care Executive Salary in India
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Office cab/shuttle
1 total
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Free meal
1 total
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Child care facility
1 total
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Office gym
1 total
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