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Bpo Convergence

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3.5

based on 669 Reviews

Filter reviews by

Bpo Convergence Customer Care Executive Hyderabad / Secunderabad Reviews

Updated 30 Jun, 2024

Overall Rating

2.5/5

based on 8 reviews

Rating distribution

1 (12.5%)

2 (25.0%)

1 (12.5%)

0 (0%)

4 (50.0%)

Category Ratings

2.8

Job security

2.5

Work satisfaction

2.4

Company culture

2.4

Skill development

2.4

Promotions

2.1

Work-life balance

2.0

Salary

What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

50% employees reported

No travel

75% employees reported

View more detailed insights

Gender based rating

4.1

Rated by Women

3 reviews

2.2

Rated by Men

4 reviews

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8 reviews found

Sort by: Popular

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Jun 2024

Likes

Environment is good and work process is good.. Feels good to work in the company

Job security - Excellent

Dislikes

No correct leave and week offs,No increment,There is no immediate response.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 May 2024

Likes

I like to hate this

Dislikes

I hate to like this

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

3.0

Skill development

2.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 May 2023

Likes

Tl and manager are supportive and every year they will have ijp.

Promotions - Good

Dislikes

My last salary is still not credited.And no incentive will be credited

Salary - Bad
Job security - Poor
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Inbound Process Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 May 2022

Likes

Office climate is good

Dislikes

There is no growth

Salary - Poor
Promotions - Poor
Work-life balance - Poor

Customer Care Executive in Hyderabad / Secunderabad

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 03 Sep 2021

Likes

Good work environment and culture.teammates are supportive and the management is transparent.there is a gaming for chilling.

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

There is a lot of politics.salary is decent but career growth is slow

Work Details

The job is quite interesting...I struggled a bit in the beginning as there was formal in training session also.i learnt everything on the job.

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2021

Likes

Good work environment and full support from supervisors.

Skill development - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary was not good and management is very poor to provide week off and leaves.

Promotions - Poor

Work Details

Tls and managers are very supportive. Work environment for freshers best option to start their carrier.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Customer Care Executive in Hyderabad / Secunderabad

Postpaid Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Apr 2022

Likes

Dislikes

There is no growth in the organisation there will be a Nepotism, politics management doesn't address our issues.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Employee Benefits

Nothing provided by the organisation. Only the process breafing a part from that nothing... Can be offered by the organisation.

You are reading trusted reviews. Keep reading to find out more about Bpo Convergence.

Customer Care Executive in Hyderabad / Secunderabad

Airtel process Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Jun 2022

Likes

Worst company in India

Dislikes

Dirty management

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

There is no product knowledge Team

Work days: Rotational Shift (Strict Timings)

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Top trending discussions

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Career Advice

a procurement specialist

Am I on right path?

Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks. My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K. With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes. Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?

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Bpo Convergence Customer Care Executive Reviews by Locations

Bpo Convergence Hyderabad / Secunderabad Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 8 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 75% of emplo...Read more