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Filter reviews by Bpo Convergence Customer Care Executive Asansol Reviews
Overall Rating
based on 27
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
88% employees reported
Flexible timing
53% employees reported
No travel
54% employees reported
View more detailed insights
Gender based rating
Rated by Women
7 reviews
Rated by Men
16 reviews
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in Bpo Convergence Customer Care Executive Asansol Reviews
27 reviews found
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asked in
Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
asked in
Customer Care Executive interview
Q2. How will you handle a angry customer?
asked in
Customer Care Executive interview
Q3. You know about shiprocket? Or other processes?
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about Bpo Convergence, Asansol Customer Care Executives
Is Bpo Convergence, Asansol a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 27 employee reviews, it's clear that most customer care executives have a below average experience working at Bpo Convergence, Asansol.
Company culture holds the highest rating at 2.9, while work satisfaction is rated the lowest amongst all factors at 2.2.
Does Bpo Convergence, Asansol pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence, Asansol customer care executives rate their salary and benefits at 2.3 out of 5, based on 27 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence, Asansol's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence, Asansol for customer care executives,
click here
.
How is the work culture at Bpo Convergence, Asansol for Customer Care Executives?
Work culture at Bpo Convergence, Asansol for customer care executives is rated 2.9 out of 5 by 27 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at Bpo Convergence, Asansol for Customer Care Executives?
Based on 27 reviews on AmbitionBox, Bpo Convergence, Asansol's customer care executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence, Asansol.
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Bpo Convergence Customer Care Executive Reviews by Locations
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Bpo Convergence Customer Care Executive
Salaries in Asansol
based on 37 salaries
₹0.9
L/yr - ₹2.4
L/yr
30%
less
than the average Customer Care Executive Salary in India
View more details
Job/Soft skill training
2 total
responses
Retirement benefits
0 total
responses
Office cab/shuttle
0 total
responses
Stock options
0 total
responses
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