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Bpo Convergence

Compare

based on 678 Reviews

About
Reviews
678
Salaries
2k
Interviews
52
Jobs
8
Benefits
37
Photos
4

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Bpo Convergence Customer Care Executive Bangalore / Bengaluru Reviews

Updated 28 Oct, 2024

Overall Rating

2.6/5

based on 7 reviews

Rating distribution

5

1 (20.0%)

4

0 (0%)

3

2 (40.0%)

2

0 (0%)

1

2 (40.0%)

Category Ratings

3.3

Work-life balance

3.1

Job security

3.1

Skill development

2.8

Company culture

2.5

Promotions

2.2

Salary

2.2

Work satisfaction

What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Gender based rating

2.1

Rated by Women

2 reviews

3.1

Rated by Men

3 reviews

Bpo Convergence is rated 2.6 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction wi ... Read more

Bpo Convergence is rated 2.6 out of 5 stars on AmbitionBox, based on 7 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

7 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 28 Oct 2024

Likes

We can learn how the management works, we can improve our typing speed and communication skills

Skill development - Good

Dislikes

Not happy about the salary package and work environment

Salary - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 05 Jan 2024

Likes

It is a worst company

Dislikes

If your resigning the company they will not give the experience letter and they will hold salary. The team leadere are too bad, they will deduct the amount for headset and access card but they will not give if we asks also they will not respond

Salary - Bad
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2023

Likes

Management was very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Parking problem not provided a parking pass

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top Bpo Convergence Customer Care Executive Interview Questions

asked in Customer Care Executive interview

Q1. If you are unable to handle a customer, what to do?

View answer (1)

asked in Customer Care Executive interview

Q2. How will you handle a angry customer?

View answer (1)

asked in Customer Care Executive interview

Q3. You know about shiprocket? Or other processes?

View answer (1)

asked in Customer Care Executive interview

Q4. How many languages you can speak ?

View answer (1)

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

BFSI, Investments & Trading Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 02 Jul 2023

Likes

I don't have anything to say here

Dislikes

No salary hike, job security is very critical

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

posted on 04 Jan 2024

Overall Rating

Return to all reviews

Top trending discussions

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Job switch advice

Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).

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More about working at Bpo Convergence

HQ - Bhubaneswar, Odisha, India
BPO
1k-5k Employees (India)

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Bpo Convergence Customer Care Executive Reviews by Locations

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 7 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. ... Read more

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Bpo Convergence Reviews >
Bpo Convergence Customer Care Executive Bangalore / Bengaluru Reviews

Bpo Convergence Customer Care Executive Salaries in Bangalore / Bengaluru

based on 8 salaries

₹1.5 L/yr - ₹2.4 L/yr

30% less than the average Customer Care Executive Salary in India

View more details

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