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Bpo Convergence

3.6
based on 682 Reviews

Bpo Convergence Customer Care Executive Reviews

Updated 28 Oct, 2024

Overall Rating

info
3.1/5
based on 6 reviews
negative trend

16% below industry's average

know more

Rating Distribution

Star
5

32 (27.8%)

Star
4

17 (14.8%)

Star
3

22 (19.1%)

Star
2

8 (7%)

Star
1

36 (31.3%)

Category Ratings

3.1
Company Culture
3.1
Skill Development
3.0
Job Security
2.9
Work-Life Balance
2.8
Work Satisfaction
2.7
Salary
2.6
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What employees say about Bpo Convergence?

Insights from employee reviews on AmbitionBox

Workplace insights

spiral-calendar

Rotational Shift

74% employees reported

timing

Flexible timing

52% employees reported

travel

No travel

68% employees reported

View more detailed insights

Gender based rating

3.6
female

Rated by Women

39 reviews

2.9
male

Rated by Men

64 reviews

Bpo Convergence is rated 3.6 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

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Top Mentions in Bpo Convergence Customer Care Executive Reviews

6 reviews found

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People also ask about Bpo Convergence's Customer Care Executives

Is Bpo Convergence a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 6 employee reviews, it's clear that most customer care executives have an average experience working at Bpo Convergence. Company culture holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about career growth on AmbitionBox.
Does Bpo Convergence pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence customer care executives rate their salary and benefits at 2.7 out of 5, based on 6 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer care executives salaries here and to read reviews specifically about salary and benefits at Bpo Convergence for customer care executives, click here .
How is the work culture at Bpo Convergence for Customer Care Executives?
Work culture at Bpo Convergence for customer care executives is rated 3.1 out of 5 by 6 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Bpo Convergence for Customer Care Executives?
Based on 6 reviews on AmbitionBox, Bpo Convergence's customer care executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 Bpo Convergence reviews submitted by Bpo Convergence employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bpo Convergence is the right company for you. 74% of employees reported the wor...
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₹0.8 L/yr - ₹3.6 L/yr
29% less than the average Customer Care Executive Salary in India

View more details

Employee Benefits at Bpo Convergence Customer Care Executive

Office cab/shuttle

Office cab/shuttle

1 total responses

Free meal

Free meal

1 total responses

Child care facility

Child care facility

1 total responses

Office gym

Office gym

1 total responses

+6 more benefits+6 more benefits
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