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Globiva

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3.2

based on 1.4k Reviews

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Globiva Team Lead Operations Interview Questions and Answers

Updated 23 Jul 2021

Globiva Team Lead Operations Interview Experiences

1 interview found

Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 23 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. How do manage the shrinkage
  • Ans. 

    Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.

    • Implementing strict inventory control measures to prevent theft and loss

    • Conducting regular audits to identify and address any discrepancies

    • Training employees on the importance of shrinkage management

    • Using technology such as CCTV cameras and electronic article surveillance (EAS) systems

    • Analyzing data to identify p...

    • Answered by AI
    Add your answer

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Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Team Lead Operations Interview Questions & Answers

ReSource Pro user image Anonymous

posted on 24 Jan 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. How you are doing SLA Management
  • Ans. 

    SLA management involves monitoring and ensuring compliance with service level agreements.

    • Define clear SLAs with stakeholders

    • Monitor performance metrics regularly

    • Identify and address any deviations from SLAs

    • Implement corrective actions to improve SLA compliance

    • Communicate with stakeholders to manage expectations

    • Use technology tools for tracking and reporting

    • Provide regular reports on SLA performance

    • Answered by AI
    Add your answer
  • Q2. They are asking situational questions for capacity planner
    • Add your answer
  • Q3. About previous experience in bpo domain
    • Add your answer
  • Q4. How to calculate the quality
  • Ans. 

    Quality can be calculated by measuring the conformance to requirements and customer satisfaction.

    • Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.

    • Customer satisfaction surveys can provide insights into the quality of a product or service.

    • Defect rates, error rates, and rework rates can be used as indicators of quality.

    • Quality can also be assessed through fee...

    • Answered by AI
    Add your answer

Team Lead Operations Interview Questions & Answers

AM Infoweb user image Sandip Adhani

posted on 20 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Go through your resume.
  • Ans. 

    I have experience in operations management and team leadership.

    • Managed a team of 10 operations staff, ensuring smooth workflow and meeting targets

    • Implemented process improvements resulting in a 20% increase in efficiency

    • Developed and implemented training programs for new hires

    • Led cross-functional projects to streamline operations and reduce costs

    • Answered by AI
    View 1 more answer
Round 3 - Aptitude Test 

Grammatical / Logical / Mathematical questions.

Round 4 - One-on-one 

(4 Questions)

  • Q1. This is Manager Round.
    • Add your answer
  • Q2. What is records retrieval?
  • Ans. 

    Records retrieval is the process of obtaining documents or information from a source.

    • It involves requesting and obtaining records from various sources such as government agencies, medical facilities, or legal entities.

    • Records retrieval can be done for various purposes such as legal cases, insurance claims, or medical research.

    • The process may involve filling out forms, paying fees, and following specific procedures to o...

    • Answered by AI
    Add your answer
  • Q3. Do you know about Legal Firms and their practices?
  • Ans. 

    Yes, legal firms are organizations that provide legal services to individuals and businesses.

    • Legal firms offer a range of services such as litigation, corporate law, intellectual property law, and more.

    • They may specialize in a particular area of law or offer a broad range of services.

    • Legal firms may have multiple offices and employ a large number of lawyers and support staff.

    • They may also work with other professionals ...

    • Answered by AI
    Add your answer
  • Q4. What was your previous experience?
  • Ans. 

    I have 5 years of experience in operations management, leading teams and optimizing processes.

    • Managed a team of 15 operations associates, ensuring smooth workflow and meeting targets

    • Implemented process improvements that resulted in a 20% increase in efficiency

    • Collaborated with cross-functional teams to streamline operations and reduce costs

    • Developed and implemented training programs to enhance team members' skills

    • Utili...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for AM Infoweb Team Lead Operations interview:
  • Communication Skills
  • Knowledge Management
  • Information Retrieval
  • Health Insurance
Interview preparation tips for other job seekers - Do not provide any false information on resume. Be honest.

Team Lead Operations Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 27 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. All about people management and SLA Management
    • Add your answer

Team Leader Quality Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 24 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic about quality
    • Add your answer
  • Q2. Intro and experiences
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic about quality. As interviewer themselves are not more knowledgeable
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Never ever join this organisation. If you want growth in your career and skilset.

Associate Team Member Interview Questions & Answers

SLK Global Services user image Anonymous

posted on 25 Feb 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Why we are going to join you
    • Add your answer
  • Q2. Expectation sallary
    • Add your answer
  • Q3. Explain your work experience
    • Add your answer
  • Q4. About hobbies and how you adjust your time for hobbies
    • Add your answer
  • Q5. How can you maintain your work life
    • Add your answer

Team Lead Operations Interview Questions & Answers

ReSource Pro user image Huzaif Mujeeb

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Related to profile and portfolio, SL, quality TQ n BQ, client mgmt, ppl mgmt
    • Add your answer

Team Lead Operations Interview Questions & Answers

AM Infoweb user image Sandip Adhani

posted on 20 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Go through your resume.
  • Ans. 

    I have experience in operations management and team leadership.

    • Managed a team of 10 operations staff, ensuring smooth workflow and meeting targets

    • Implemented process improvements resulting in a 20% increase in efficiency

    • Developed and implemented training programs for new hires

    • Led cross-functional projects to streamline operations and reduce costs

    • Answered by AI
    View 1 more answer
Round 3 - Aptitude Test 

Grammatical / Logical / Mathematical questions.

Round 4 - One-on-one 

(4 Questions)

  • Q1. This is Manager Round.
    • Add your answer
  • Q2. What is records retrieval?
  • Ans. 

    Records retrieval is the process of obtaining documents or information from a source.

    • It involves requesting and obtaining records from various sources such as government agencies, medical facilities, or legal entities.

    • Records retrieval can be done for various purposes such as legal cases, insurance claims, or medical research.

    • The process may involve filling out forms, paying fees, and following specific procedures to o...

    • Answered by AI
    Add your answer
  • Q3. Do you know about Legal Firms and their practices?
  • Ans. 

    Yes, legal firms are organizations that provide legal services to individuals and businesses.

    • Legal firms offer a range of services such as litigation, corporate law, intellectual property law, and more.

    • They may specialize in a particular area of law or offer a broad range of services.

    • Legal firms may have multiple offices and employ a large number of lawyers and support staff.

    • They may also work with other professionals ...

    • Answered by AI
    Add your answer
  • Q4. What was your previous experience?
  • Ans. 

    I have 5 years of experience in operations management, leading teams and optimizing processes.

    • Managed a team of 15 operations associates, ensuring smooth workflow and meeting targets

    • Implemented process improvements that resulted in a 20% increase in efficiency

    • Collaborated with cross-functional teams to streamline operations and reduce costs

    • Developed and implemented training programs to enhance team members' skills

    • Utili...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for AM Infoweb Team Lead Operations interview:
  • Communication Skills
  • Knowledge Management
  • Information Retrieval
  • Health Insurance
Interview preparation tips for other job seekers - Do not provide any false information on resume. Be honest.

Team Lead Operations Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 27 Apr 2021

Interview Questionnaire 

1 Question

  • Q1. All about people management and SLA Management
    • Add your answer

Associate Team Member Interview Questions & Answers

SLK Global Services user image Anonymous

posted on 22 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction.my working experience.and about the company.
    • Add your answer
  • Q2. About joining.when I ll be able to join..I said immediately I can join.
    • Add your answer
More about working at Globiva

Globiva Interview FAQs

How to prepare for Globiva Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Globiva. The most common topics and skills that interviewers at Globiva expect are Shrinkage, Team Leading, Operations Management, Communication Skills and Feedback.

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Globiva Team Lead Operations Salary
based on 68 salaries
₹2.6 L/yr - ₹6 L/yr
32% less than the average Team Lead Operations Salary in India
View more details

Globiva Team Lead Operations Reviews and Ratings

based on 25 reviews

3.2/5

Rating in categories

2.8

Skill development

2.7

Work-Life balance

2.9

Salary & Benefits

2.9

Job Security

2.6

Company culture

2.5

Promotions/Appraisal

2.4

Work Satisfaction

Explore 25 Reviews and Ratings
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