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AM Infoweb Team Lead Operations Interview Questions and Answers
AM Infoweb Team Lead Operations Interview Experiences
1 interview found
I applied via Company Website and was interviewed before Sep 2021. There were 4 interview rounds.
(1 Question)
- Q1. Go through your resume.
- Ans.
I have experience in operations management and team leadership.
Managed a team of 10 operations staff, ensuring smooth workflow and meeting targets
Implemented process improvements resulting in a 20% increase in efficiency
Developed and implemented training programs for new hires
Led cross-functional projects to streamline operations and reduce costs
Grammatical / Logical / Mathematical questions.
(4 Questions)
- Q1. This is Manager Round.
- Q2. What is records retrieval?
- Ans.
Records retrieval is the process of obtaining documents or information from a source.
It involves requesting and obtaining records from various sources such as government agencies, medical facilities, or legal entities.
Records retrieval can be done for various purposes such as legal cases, insurance claims, or medical research.
The process may involve filling out forms, paying fees, and following specific procedures to o...
- Q3. Do you know about Legal Firms and their practices?
- Ans.
Yes, legal firms are organizations that provide legal services to individuals and businesses.
Legal firms offer a range of services such as litigation, corporate law, intellectual property law, and more.
They may specialize in a particular area of law or offer a broad range of services.
Legal firms may have multiple offices and employ a large number of lawyers and support staff.
They may also work with other professionals ...
- Q4. What was your previous experience?
- Ans.
I have 5 years of experience in operations management, leading teams and optimizing processes.
Managed a team of 15 operations associates, ensuring smooth workflow and meeting targets
Implemented process improvements that resulted in a 20% increase in efficiency
Collaborated with cross-functional teams to streamline operations and reduce costs
Developed and implemented training programs to enhance team members' skills
Utili...
Interview Preparation Tips
- Communication Skills
- Knowledge Management
- Information Retrieval
- Health Insurance
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Interview questions from similar companies
Anonymous
Interview Questionnaire
1 Question
- Q1. How do manage the shrinkage
- Ans.
Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.
Implementing strict inventory control measures to prevent theft and loss
Conducting regular audits to identify and address any discrepancies
Training employees on the importance of shrinkage management
Using technology such as CCTV cameras and electronic article surveillance (EAS) systems
Analyzing data to identify p...
Huzaif Mujeeb
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(1 Question)
- Q1. Related to profile and portfolio, SL, quality TQ n BQ, client mgmt, ppl mgmt
Selected
I applied via LinkedIn and was interviewed in Dec 2023. There was 1 interview round.
(4 Questions)
- Q1. How you are doing SLA Management
- Ans.
SLA management involves monitoring and ensuring compliance with service level agreements.
Define clear SLAs with stakeholders
Monitor performance metrics regularly
Identify and address any deviations from SLAs
Implement corrective actions to improve SLA compliance
Communicate with stakeholders to manage expectations
Use technology tools for tracking and reporting
Provide regular reports on SLA performance
- Q2. They are asking situational questions for capacity planner
- Q3. About previous experience in bpo domain
- Q4. How to calculate the quality
- Ans.
Quality can be calculated by measuring the conformance to requirements and customer satisfaction.
Quality can be measured by evaluating the extent to which a product or service meets the specified requirements.
Customer satisfaction surveys can provide insights into the quality of a product or service.
Defect rates, error rates, and rework rates can be used as indicators of quality.
Quality can also be assessed through fee...
I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Important media:- email or other messengers applications. There were soft skills questions as well
Interview Preparation Tips
Hope everyone are safe and doing well. I am pooja. I would like to share the interview experience of knoah solutions. It was very easy as it was done via online, firstly there was telephonic round, then online test and the operation round. Very easy to clear because all the rounds and the process done through online. The only thing is that i worked for knoah for 4 months but i haven't seen its premises..... Thank you :)
Selected
I applied via Naukri.com and was interviewed before Jan 2022. There were 2 interview rounds.
Nice test with minimal effort and can be easy cracked
(2 Questions)
- Q1. Tell me about you and your carrier
- Ans.
I am an experienced Back Office Executive with a strong track record in managing administrative tasks and ensuring smooth operations.
Managed and organized office documentation and records
Handled data entry and maintained accurate databases
Coordinated with different departments to ensure efficient workflow
Assisted in preparing reports and presentations
Implemented process improvements to enhance productivity
Trained new e
- Q2. Tell me about your self
- Ans.
I am a detail-oriented and organized individual with experience in back office operations.
I have a strong background in data entry and documentation.
I am proficient in using various software and tools for back office tasks.
I have excellent time management and multitasking skills.
I am a team player and can collaborate effectively with colleagues.
I have a keen eye for detail and ensure accuracy in my work.
I am familiar w...
Interview Preparation Tips
Selected
I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.
Good but completely different type of recruitment
(2 Questions)
- Q1. 1)Introduce yourself
- Q2. Tell about our company
(1 Question)
- Q1. Personal information
Interview Preparation Tips
Alisha SK
(1 Question)
- Q1. Introduction and previous company experience
(1 Question)
- Q1. What do you most like about your job?
I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. How is OB important for an organization?
- Ans.
OB is important for an organization as it helps in understanding and managing human behavior in the workplace.
OB helps in creating a positive work environment and improving employee morale.
It helps in identifying and resolving conflicts among employees.
OB helps in improving communication and teamwork among employees.
It helps in increasing productivity and efficiency by understanding and optimizing work processes.
OB als...
- Q2. What are the implications of Johari Window?
- Ans.
Johari Window is a tool used to improve communication and self-awareness in individuals and teams.
Helps individuals understand their blind spots and areas for improvement
Encourages feedback and open communication
Can be used in team-building exercises
Can improve relationships and reduce conflicts
Example: A manager uses the Johari Window to help their team members understand their strengths and weaknesses
Example: A thera...
- Q3. What do you know about OD?
- Ans.
OD stands for Organizational Development. It is a process of planned change aimed at improving the overall effectiveness of an organization.
OD involves a systematic approach to change management within an organization.
It focuses on improving organizational culture, structure, and processes.
OD interventions can include team building, leadership development, and process improvement initiatives.
OD is often used to address...
- Q4. How to change the culture of an organization?
- Ans.
Changing an organization's culture requires a strategic approach and commitment from leadership.
Define the desired culture and communicate it clearly to all employees
Lead by example and model the desired behaviors
Provide training and development opportunities to support the new culture
Recognize and reward employees who embody the new culture
Hold employees accountable for upholding the new culture
Be patient and persiste
Interview Preparation Tips
We must understand how the theories help us to understand ourselves and our environment in a better way in our day to day life.
Whatever we say we must be confident and genuine.
We must know how to handle the negative situation in a positive way during the interview.
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AM Infoweb Team Lead Operations Interview Process
based on 1 interview
Interview experience
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AM Infoweb Team Lead Operations Reviews and Ratings
based on 14 reviews
Rating in categories
|
Case Processing Executive
212
salaries
|  ₹2.8 L/yr - ₹6.6 L/yr |
|
Medical Record Reviewer
63
salaries
| ₹2.4 L/yr - ₹4.5 L/yr |
|
Medical Data Analyst
46
salaries
| ₹2.3 L/yr - ₹3.5 L/yr |
|
Back Office Executive
38
salaries
| ₹2.3 L/yr - ₹4.2 L/yr |
|
Quality Analyst
36
salaries
| ₹2.7 L/yr - ₹7.2 L/yr |
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