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IntouchCX Back Office Executive Interview Questions and Answers

Updated 13 Apr 2021

IntouchCX Back Office Executive Interview Experiences

1 interview found

Back Office Executive Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2021

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Important media:- email or other messengers applications. There were soft skills questions as well
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good evening.
Hope everyone are safe and doing well. I am pooja. I would like to share the interview experience of knoah solutions. It was very easy as it was done via online, firstly there was telephonic round, then online test and the operation round. Very easy to clear because all the rounds and the process done through online. The only thing is that i worked for knoah for 4 months but i haven't seen its premises..... Thank you :)

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2018

I applied via Other

Interview Preparation Tips

General Tips: It is so easy.First round with HR in english, Basic questions asked after telephonic interview in language. That's all.
Skills: Communication And Confidence, Communication
Duration: <1 week

Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 3 Oct 2018

I applied via Recruitment Consultant and was interviewed before Oct 2017. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. PI and Work Experience.
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Previous Work experience.

Round: Operations
Experience: Was asked to talk with operations manager.

General Tips: Be honest and work efficiently . To the point.
Skills: Communication, Communication, Communication And Confidence, Body Language, Presentation Skills, Decision Making Skills
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 19 Mar 2018

Interview Questionnaire 

1 Question

  • Q1. Why Minacs ? Salary Expectation ?
  • Ans. 

    Minacs offers a supportive work environment with opportunities for growth and development.

    • Minacs has a reputation for providing excellent customer support services

    • The company values employee satisfaction and offers training programs for career advancement

    • I believe Minacs aligns with my career goals and values

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Test
Experience: Aptitude, Reasoning, Navigation Skill test

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 8 Dec 2017

Interview Questionnaire 

1 Question

  • Q1. Basic questions like Name, Address, Birth date, qualification and work experience
    • Add your answer

Interview Preparation Tips

Round: V&A
Experience: Yes, i was fail in this round as i was not able to speak on call. i was understanding the question but was unable to answer.

Round: Manager round
Experience: Asked about me and then made some common questions that are often asks in interviews.


Customer Service Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 26 Mar 2021

I applied via Referral and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self and challenges that i did
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - NA

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 18 Nov 2020

I applied via Walk-in and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is customer service ?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after purchasing a product or service.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, chat,...

    • Answered by AI
    View 1 more answer
  • Q2. Why according to you is a BPO
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress to gain trust and command respect
Things you should never Say in a job interview like
Negative about a previous jobs and employs. I don't know. Unprofessional language. It's on my resume give and select real life examples

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

Customer Service Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If you will get the offer from microsoft or any other BPO organisation which one you will prefer then?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get stressed. Behave like your are most fucking person and you fears no one or go to bathroom wash your face and see yourself in the mirror. It really works💯

Customer Support Executive Interview Questions & Answers

Teleperformance user image

posted on 3 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
    • Add your answer
Round 2 - Assignment 

Na

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple , communication should be fluent and be confident 😎
More about working at IntouchCX

IntouchCX Interview FAQs

How to prepare for IntouchCX Back Office Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, Back Office Operations, international bpo, Backend Operations and customer care.

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IntouchCX Back Office Executive Salary
based on 5 salaries
₹2.1 L/yr - ₹3.8 L/yr
22% more than the average Back Office Executive Salary in India
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IntouchCX Back Office Executive Reviews and Ratings

based on 5 reviews

4.8/5

Rating in categories

4.8

Skill development

4.9

Work-life balance

4.7

Salary

4.8

Job security

4.7

Company culture

4.9

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4.8

Work satisfaction

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