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Athena BPO Team Lead Operations Interview Questions and Answers

Updated 21 Oct 2023

Athena BPO Team Lead Operations Interview Experiences

2 interviews found

Team Lead Operations Interview Questions & Answers

user image Shivaraj Patil

posted on 21 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Explain about profile.
  • Q2. What were my KPI and KRA
Round 3 - Behavioral 

(4 Questions)

  • Q1. Attrition related.
  • Q2. Shrinkage related.
  • Q3. Bonding with the team.
  • Q4. Motivation to the team.
Round 4 - Behavioral 

(1 Question)

  • Q1. Yet to happen the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and be confident.

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, system information regarding data upload, team manage questions

Interview Preparation Tips

Interview preparation tips for other job seekers - should be good english/ no buffle

Team Lead Operations Interview Questions Asked at Other Companies

asked in Delhivery
Q1. What was thr volume of shipment handled per day in previous desig ... read more
asked in iEnergizer
Q2. How do you calculate shrinkage and attrition ?
asked in Flipkart
Q3. Basic work flow of operation from IB(Inbound) to OB(Outbound)
asked in Flipkart
Q4. How to control attrition rate, your 5 years goals, achiements and ... read more
asked in Startek
Q5. How could you manage shrinkage and attrition

Interview questions from similar companies

I was interviewed in Apr 2017.

Interview Questionnaire 

1 Question

  • Q1. Work Experience and Salary expectation

Interview Preparation Tips

Round: HR Interview
Experience: I told what I was asked
Tips: Nothing

Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing

I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
  • Q2. When can I join at TECH M 😊
  • Q3. NA

Interview Preparation Tips

Interview preparation tips for other job seekers - Fluency and louder while talking, Self confident,
Maintain Eye to Eye contact and think well prior shooting the answer.

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

Team Lead Operations Interview Questions & Answers

Cognizant user image Surendra Reddy Karnatakam

posted on 31 Jan 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Accounting principles
Round 3 - HR 

(1 Question)

  • Q1. Compensation related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Can take the interview calls based on the requirement

I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

General aptitude logical maths and comprehensive

Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Basic accounting principles
Round 3 - One-on-one 

(2 Questions)

  • Q1. What is depreciation why is it accounted
  • Q2. What are your strength weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm prepare as per the JD requirements on role and keep a smile always treating the interview as a meet

I applied via LinkedIn and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. All the questions were on SCM and how the SCM can be handed.

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be confident.
2.Don't hesitate to ask the relevant questions back to recruiters.

I applied via Naukri.com and was interviewed in Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something interesting about yourself?
  • Q2. Ok, now tell me about your process or profile with current employer?
  • Q3. How do you manage workload in case of short staffing?
  • Q4. Well in that case first I need to inform my client and manager in advance explaining them the current situation I have, will try to take leaverage on the day. Apart from that I do have a cross trained reso...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific with your achievements and roles and responsibilities currently you have.
Contribute & help others!
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Athena BPO Interview FAQs

How many rounds are there in Athena BPO Team Lead Operations interview?
Athena BPO interview process usually has 4 rounds. The most common rounds in the Athena BPO interview process are Behavioral, Resume Shortlist and HR.
What are the top questions asked in Athena BPO Team Lead Operations interview?

Some of the top questions asked at the Athena BPO Team Lead Operations interview -

  1. self introduction, system information regarding data upload, team manage questi...read more
  2. Yet to happen the intervi...read more
  3. Attrition relat...read more

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Athena BPO Team Lead Operations Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Athena BPO Team Lead Operations Salary
based on 9 salaries
₹1.8 L/yr - ₹3.4 L/yr
58% less than the average Team Lead Operations Salary in India
View more details

Athena BPO Team Lead Operations Reviews and Ratings

based on 6 reviews

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

4.9

Salary

4.9

Job security

4.9

Company culture

4.9

Promotions

4.9

Work satisfaction

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