Powerweave Team Lead Operations Interview Questions and Answers

Q1. How do you plan to reduce shrinkage in your team
Ans. 
Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.
• Implement stricter inventory controls to track products more accurately

• Conduct regular audits to identify any discrepancies or potential areas of theft

• Train team members on theft prevention techniques and the importance of reporting any suspicious behavior

• Utilize surveillance cameras or other se...read more
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Q2. How will you motivate your Team
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Q3. What is the formula for attrition and shrinkage
Ans. 
Attrition and shrinkage are calculated separately using different formulas.
• Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100

• Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100

• Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p
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Q4. How will you manage conflict
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Easy and comfortable test

Q1. Self intro given
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Q2. Nothing only self intro they asked
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Discussion about salary

Q1. What are your plans in future?
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Q2. Be very confident while answering and stay honest.
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Q1. Over all relevant experiences and salary details and notice period
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Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
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Q1. Salary discussion
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Q1. ICD, CPT, EM and I&I guidelines
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Q2. Coding scenarios discussed
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Q3. Coding guidelines related to COVID, updated codeset on ICD-10 codes.
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Q4. AMA & AAPC type of coding will be discussed.
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Q1. Salary discussion, working type.
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Q1. HR had asked to introduce About yourself , and the job experience you have.
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Q2. Discussion on the expected Salary package
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All questions were releted to General Knowledge and kind mix of Accounts.

Q1. Tell me about yourself
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Q1. How to handle non working people within the team
Ans. 
Address non-working team members by setting clear expectations, providing support, offering feedback, and taking appropriate disciplinary action if necessary.
• Communicate openly and honestly with the non-working team member to understand any underlying issues or challenges they may be facing.

• Set clear performance expectations and goals for the team member, and provide regular feedback on their progress.

• Offer support and...read more
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Q1. All the questions were on SCM and how the SCM can be handed.
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