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TTEC India Team Lead Operations Interview Questions and Answers

Updated 6 Jul 2022

TTEC India Team Lead Operations Interview Experiences

1 interview found

Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 6 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 2 - Aptitude Test 

They ask generic questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it it’s an easy interview process

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Interview questions from similar companies

Team Lead Operations Interview Questions & Answers

Omega Healthcare user image Hari Kutty

posted on 17 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is medical billing?
    • Add your answer
  • Q2. What you know about the job
  • Ans. 

    Team Lead Operations is responsible for overseeing daily operations, managing team members, and ensuring efficiency and productivity.

    • Responsible for overseeing daily operations and ensuring smooth workflow

    • Managing and leading a team of employees

    • Setting goals and targets for the team

    • Monitoring performance and providing feedback

    • Implementing strategies to improve efficiency and productivity

    • Handling escalated issues and re...

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Prefer some aptitude test

Team Lead Operations Interview Questions & Answers

QX Global Group user image Anonymous

posted on 10 Dec 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Nov 2023. There was 1 interview round.

Round 1 - Technical 

(3 Questions)

  • Q1. Technical round was taken by the 2 operation managers. Quotations asked related to accounting entries, excel formulas, application based questions.
    • Add your answer
  • Q2. What is accounting entry for an invoice booking, accrual, prepayment and depreciation.
  • Ans. 

    Accounting entries for invoice booking, accrual, prepayment, and depreciation.

    • Invoice booking: Debit accounts payable, credit expense or asset account.

    • Accrual: Debit expense or asset account, credit accrual account.

    • Prepayment: Debit prepayment account, credit cash or accounts payable.

    • Depreciation: Debit depreciation expense, credit accumulated depreciation.

    • Answered by AI
    Add your answer
  • Q3. Excel formulas to club two cell values and what are limitations of VLOOKUP formula.
  • Ans. 

    Excel formulas to club two cell values and limitations of VLOOKUP formula.

    • To combine two cell values in Excel, you can use the CONCATENATE function or the ampersand (&) operator.

    • Example: =CONCATENATE(A1, B1) or =A1&B1

    • VLOOKUP is a powerful Excel function used to search for a value in a table and return a corresponding value from another column.

    • Limitations of VLOOKUP include: it only searches in the leftmost column of th...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared with accounting entries, good excel knowledge and few basic + advance excel formulas.

Team Lead Operations Interview Questions & Answers

Foundever user image Jayeshkumar R Purohit

posted on 20 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. General introduction
    • Add your answer
Round 3 - Behavioral 

(2 Questions)

  • Q1. Tell me about yourself!
    • Add your answer
  • Q2. What positive changes would you like to bring to the organization?
  • Ans. As a Team Leader in the BPO organization, I would like to implement several positive changes. Firstly, I'd focus on enhancing communication within the team and with clients, fostering a more transparent and collaborative environment. Additionally, I'd introduce ongoing training and skill development programs to ensure the team stays up-to-date with industry trends. Streamlining processes to increase efficiency, along w...
    • Answered by Jayeshkumar R Purohit
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Effective and confident, Presentable impressive attitude, and knowledge of the roles and responsibilities.

Team Lead Operations Interview Questions & Answers

Teleperformance user image Sunil Verma

posted on 14 Apr 2022

I applied via Referral and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about your previous work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential and Work on communication

Team Lead Operations Interview Questions & Answers

TaskUs user image Anonymous

posted on 13 Aug 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Was all about speaking, reading , listening

Round 3 - HR 

(1 Question)

  • Q1. Introduction and about Your roles
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. There were many questions like roles and responsibilities, kpi , managing team , schedule adherence, driving of kpis, controlling shrinkage , controlling attrition
    • Add your answer

Team Lead Operations Interview Questions & Answers

Patra Corporation user image Anonymous

posted on 13 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Very basic aptitude questions. Difficulty level can be assumed to be beginner level

Round 3 - HR 

(2 Questions)

  • Q1. All their questions will boil down to few points i.e. will you be a productive employee overall?
    • Add your answer
  • Q2. How long are you willing to serve here?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident and positively motivated. As the hustle here in 2022 is high competition you will be facing here among other applicant.

Team Lead Operations Interview Questions & Answers

Omega Healthcare user image yusuf yf

posted on 24 Jun 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What is your SLA?
  • Ans. 

    SLA stands for Service Level Agreement, which is a commitment between a service provider and a client regarding the level of service expected.

    • SLA defines the level of service a customer can expect from a provider.

    • It includes metrics like response time, resolution time, uptime, etc.

    • Example: An SLA might state that 95% of support tickets will be resolved within 24 hours.

    • Answered by AI
    Add your answer
  • Q2. What you do as a daily activity?
  • Ans. 

    As a Team Lead Operations, my daily activities include overseeing team performance, setting goals, resolving issues, and ensuring smooth operations.

    • Overseeing team performance and providing guidance

    • Setting goals and targets for the team

    • Resolving any operational issues that arise

    • Ensuring smooth operations and efficiency

    • Communicating with team members and stakeholders

    • Answered by AI
    Add your answer

Team Lead Operations Interview Questions & Answers

Teleperformance user image Anonymous

posted on 14 Feb 2022

I applied via Walk-in and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
Round 2 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I dont want to share any advise

Team Lead Operations Interview Questions & Answers

Teleperformance user image Anonymous

posted on 28 Jan 2022

I applied via Walk-in and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why are you looking for a change?
    • Add your answer
  • Q5. Where do you see yourself in 5 years?
    • Add your answer
  • Q6. What are your strengths and weaknesses?
    • Add your answer
  • Q7. Tell me about yourself.
    • Add your answer
  • Q8. Why should we hire you?
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:
  • Problem Solving
Interview preparation tips for other job seekers - No any advise i want to share.
More about working at TTEC India

TTEC India Interview FAQs

How many rounds are there in TTEC India Team Lead Operations interview?
TTEC India interview process usually has 2 rounds. The most common rounds in the TTEC India interview process are HR and Aptitude Test.

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TTEC India Team Lead Operations Salary
based on 50 salaries
₹3 L/yr - ₹6.5 L/yr
14% less than the average Team Lead Operations Salary in India
View more details

TTEC India Team Lead Operations Reviews and Ratings

based on 18 reviews

3.6/5

Rating in categories

3.5

Skill development

3.4

Work-Life balance

2.7

Salary & Benefits

4.4

Job Security

4.4

Company culture

3.1

Promotions/Appraisal

3.7

Work Satisfaction

Explore 18 Reviews and Ratings
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