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Infosys BPM Team Lead Operations Interview Questions and Answers

Updated 6 Apr 2024

Infosys BPM Team Lead Operations Interview Experiences

3 interviews found

Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 6 Apr 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. HR had asked to introduce About yourself , and the job experience you have.
    • Add your answer
  • Q2. Discussion on the expected Salary package
    • Add your answer
Round 2 - Aptitude Test 

All questions were releted to General Knowledge and kind mix of Accounts.

Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 12 Nov 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle non working people within the team
  • Ans. 

    Address non-working team members by setting clear expectations, providing support, offering feedback, and taking appropriate disciplinary action if necessary.

    • Communicate openly and honestly with the non-working team member to understand any underlying issues or challenges they may be facing.

    • Set clear performance expectations and goals for the team member, and provide regular feedback on their progress.

    • Offer support and...

    • Answered by AI
    Add your answer

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Team Lead Operations Interview Questions & Answers

user image Anonymous

posted on 29 Jan 2022

I applied via LinkedIn and was interviewed in Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. All the questions were on SCM and how the SCM can be handed.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - 1.Be confident.
2.Don't hesitate to ask the relevant questions back to recruiters.

Team Lead Operations Jobs at Infosys BPM

View all

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Infosys BPM ?
Ask anonymously on communities.

Interview questions from similar companies

Team Lead Operations Interview Questions & Answers

WNS user image Anonymous

posted on 19 Jul 2017

Interview Preparation Tips

Round: Resume Shortlist
Experience: They found my resume intersting
Tips: forwarded to next round

Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50

Team Lead Operations Interview Questions & Answers

Teleperformance user image Anonymous

posted on 25 Feb 2022

I applied via Walk-in and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self why we hire you what r your hobbies
    • Add your answer
  • Q2. How you manage your rotational shifts
    • Add your answer
  • Q3. Tell me about your before experiences
    • Add your answer

Interview Preparation Tips

Topics to prepare for Teleperformance Team Lead Operations interview:
  • Introduction basic know ledge ab
Interview preparation tips for other job seekers - Be confident till you compleated your interview give true detail about your self express your self that much you able to do things in a specific manner

Team Lead Operations Interview Questions & Answers

Teleperformance user image Anonymous

posted on 21 Sep 2022

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction, Behavioral questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Trustworthy and eliable organization along with good work culture.

Team Lead Operations Interview Questions & Answers

WNS user image

posted on 27 Aug 2022

I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns Pune does'nt have good management personnel they don't care about you.
Wns Mumbai Vikhroli was some what good in caring.

Team Lead Operations Interview Questions & Answers

HGS user image Anonymous

posted on 7 Nov 2022

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Question framed on Maths And Health Insurance. Regarding Proc codes

Round 3 - One-on-one 

(2 Questions)

  • Q1. Introduction yourself then about education background
    • Add your answer
  • Q2. About your experience on your LOB and Value added Certificate courses and projects
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Before applying go to company website and check about company's profile and go through Job Description shared through mail for your reference and work on those slides then coming to experience let you know what have you learnt from previous company and worked on any projects please include those for eye catching

Team Lead Operations Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 28 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Over all relevant experiences and salary details and notice period
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Salary discussion
    • Add your answer

Team Lead Operations Interview Questions & Answers

Firstsource Solutions user image Himanshu Parikh

posted on 28 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. What are your plans in future?
    • Add your answer
  • Q2. Be very confident while answering and stay honest.
    • Add your answer
More about working at Infosys BPM

Infosys BPM Interview FAQs

How many rounds are there in Infosys BPM Team Lead Operations interview?
Infosys BPM interview process usually has 2-3 rounds. The most common rounds in the Infosys BPM interview process are Resume Shortlist, One-on-one Round and HR.
How to prepare for Infosys BPM Team Lead Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Infosys BPM . The most common topics and skills that interviewers at Infosys BPM expect are CSAT, Team Leading, BPO Operations Management, Business Process Management and Customer Service.
What are the top questions asked in Infosys BPM Team Lead Operations interview?

Some of the top questions asked at the Infosys BPM Team Lead Operations interview -

  1. How to handle non working people within the t...read more
  2. All the questions were on SCM and how the SCM can be hand...read more

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Infosys BPM Team Lead Operations Interview Process

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Infosys BPM Team Lead Operations Salary
based on 275 salaries
₹3.5 L/yr - ₹9 L/yr
8% more than the average Team Lead Operations Salary in India
View more details

Infosys BPM Team Lead Operations Reviews and Ratings

based on 54 reviews

3.4/5

Rating in categories

4.1

Skill development

3.7

Work-life balance

2.2

Salary

4.3

Job security

3.7

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 54 Reviews and Ratings
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Bangalore / Bengaluru

6-11 Yrs

₹ 4-9 LPA

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Bangalore / Bengaluru

3-8 Yrs

₹ 4-6 LPA

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