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Infosys BPM
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Infosys BPM Team Lead Operations Interview Questions and Answers
Infosys BPM Team Lead Operations Interview Experiences
3 interviews found
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. HR had asked to introduce About yourself , and the job experience you have.
- Q2. Discussion on the expected Salary package
All questions were releted to General Knowledge and kind mix of Accounts.
Selected
I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Tell me about yourself
(1 Question)
- Q1. How to handle non working people within the team
- Ans.
Address non-working team members by setting clear expectations, providing support, offering feedback, and taking appropriate disciplinary action if necessary.
Communicate openly and honestly with the non-working team member to understand any underlying issues or challenges they may be facing.
Set clear performance expectations and goals for the team member, and provide regular feedback on their progress.
Offer support and...
I applied via LinkedIn and was interviewed in Jul 2021. There were 2 interview rounds.
(1 Question)
- Q1. All the questions were on SCM and how the SCM can be handed.
Interview Preparation Tips
2.Don't hesitate to ask the relevant questions back to recruiters.
Team Lead Operations Jobs at Infosys BPM
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Experience: They found my resume intersting
Tips: forwarded to next round
Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
Wns Mumbai Vikhroli was some what good in caring.
yusuf yf
Selected
I applied via Referral and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. What is your SLA?
- Ans.
SLA stands for Service Level Agreement, which is a commitment between a service provider and a client regarding the level of service expected.
SLA defines the level of service a customer can expect from a provider.
It includes metrics like response time, resolution time, uptime, etc.
Example: An SLA might state that 95% of support tickets will be resolved within 24 hours.
- Q2. What you do as a daily activity?
- Ans.
As a Team Lead Operations, my daily activities include overseeing team performance, setting goals, resolving issues, and ensuring smooth operations.
Overseeing team performance and providing guidance
Setting goals and targets for the team
Resolving any operational issues that arise
Ensuring smooth operations and efficiency
Communicating with team members and stakeholders
Team Lead Operations Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 28 Apr 2024
Selected
I applied via Naukri.com and was interviewed before Apr 2023. There were 3 interview rounds.
(1 Question)
- Q1. Over all relevant experiences and salary details and notice period
(1 Question)
- Q1. Process specific questions Experience in team management Client management Performance management Any challenges while handling a team Basis formula like shrinkage attrition billing
(1 Question)
- Q1. Salary discussion
Team Lead Operations Interview Questions & Answers
Firstsource Solutions
Anonymous
posted on 6 Dec 2024
Selected
I applied via Referral and was interviewed before Dec 2023. There were 3 interview rounds.
Easy and comfortable test
(2 Questions)
- Q1. Self intro given
- Q2. Nothing only self intro they asked
Discussion about salary
Interview Preparation Tips
Team Lead Operations Interview Questions & Answers
Firstsource Solutions
Himanshu Parikh
posted on 28 May 2024
Selected
I applied via Referral and was interviewed before May 2023. There was 1 interview round.
(2 Questions)
- Q1. What are your plans in future?
- Q2. Be very confident while answering and stay honest.
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Question framed on Maths And Health Insurance. Regarding Proc codes
(2 Questions)
- Q1. Introduction yourself then about education background
- Q2. About your experience on your LOB and Value added Certificate courses and projects
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Infosys BPM Team Lead Operations Interview Process
based on 2 interviews
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Infosys BPM Team Lead Operations Reviews and Ratings
based on 54 reviews
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