Athena BPO Tele Marketing Executive Interview Questions and Answers

Q1. About u r self
Add your answer
Q2. Why iam hire u
Ans. 
I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.
• I have X years of experience in customer service roles

• I have a strong ability to communicate effectively with customers and resolve issues efficiently

• I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately
Answered by AI
Add your answer

Ai based test for language

Q1. Basic questions
Add your answer

Q1. Tell me why would you want to work as customer service assistant?
Ans. 
I enjoy helping people and providing excellent customer service.
• I have a passion for assisting others and ensuring their needs are met.

• I have strong communication and problem-solving skills.

• I thrive in a fast-paced environment and enjoy the challenge of resolving customer issues.

• I have previous experience in customer service roles and have received positive feedback from customers.

• I believe in the importance of buildin...read more
Answered by AI
Add your answer
Q2. What is your best customer service experience?
Ans. 
My best customer service experience was when I helped a customer resolve a complex issue with their online banking account.
• I patiently listened to the customer's problem and empathized with their frustration.

• I asked probing questions to gather all the necessary information to understand the issue.

• I researched and explored different solutions to find the best resolution.

• I communicated the steps clearly to the customer a...read more
Answered by AI
Add your answer

Q1. Normal Daily life work Balance questions
Add your answer
Q2. What are you doing today before came for interview
Add your answer
Q3. What are your skill to grow up you for any company
Ans. 
My skills in communication, problem-solving, and adaptability make me a valuable asset to any company.
• Excellent communication skills to interact with customers and colleagues

• Strong problem-solving skills to resolve customer issues efficiently

• Adaptability to changing situations and willingness to learn new skills

• Ability to work well under pressure and meet deadlines

• Positive attitude and team player mentality

• Proficient i...read more
Answered by AI
Add your answer
Q4. What are your last qualifications
Ans. 
I have a Bachelor's degree in Business Administration and a certification in Customer Service.
• Bachelor's degree in Business Administration

• Certification in Customer Service
Answered by AI
Add your answer
Q5. Why you want to join this company
Ans. 
I am excited to join this company because of its reputation for excellent customer service and commitment to employee development.
• I have researched the company and am impressed by its customer-centric approach

• I am excited about the opportunity to work with a team of dedicated professionals

• I am looking for a company that values employee growth and development

• I believe my skills and experience align well with the company...read more
Answered by AI
Add your answer

Q1. Introduction about urself Ur current ctc
Ans. 
I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.
• I have over 5 years of experience in customer service roles

• I am skilled in handling customer inquiries, resolving complaints, and providing product information

• I have a proven track record of meeting and exceeding customer satisfaction goals

• I am proficient in using CRM systems and other custo
Answered by AI
Add your answer
Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...read more
Add your answer
Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving
Add your answer