3 Mas Callnet Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Mas Callnet Customer Service Executive Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

Anil Kabra

posted on 14 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Apna Jobs and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. Introduction about urself Ur current ctc

Ans.

I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I have a proven track record of meeting and exceeding customer satisfaction goals
I am proficient in using CRM systems and other custo

Answered by AI

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Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...

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Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving

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Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Why should we hire you?

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Q2. What are your strengths and weaknesses?

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Q3. Share details of your previous job.

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Q4. What is your family background?

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Q5. Tell me about yourself.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 27 Mar 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Introduce yourself with politely and give an best impression with saying how are you

Ans.

Hii good afternoon how are you doing today

Answered Anonymously

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Q2. About bangalore city and last experience

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Q3. Handling the situation of rude customer

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Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers this is the best company to work and earn salary

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jun 2021

Interview Questionnaire

1 Question

Q1. Self introduction, about our native special and college days etc

Add your answer

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

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Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

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Q3. Salary discussion

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Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Group discussion

Add your answer

Q2. Operational round

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Q3. HR and salary discussion

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Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 9 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Selected

I was interviewed in Jun 2023.

Round 1 - HR

(1 Question)

Q1. Normal questions were asked.

Add your answer

Round 2 - Assignment

This round includes multiple tests such as typing, versant test etc

Round 3 - One-on-one

(1 Question)

Q1. This round was conducted by AM.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and beast of luck

Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 9 Mar 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - HR

(4 Questions)

Q1. Describe about yourself

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Q2. What are your interest and hobbies

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Q3. Skills required for a customer support executive

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Q4. Speak for 2 minutes about any of your favourite topic

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Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 7 Oct 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Introduction; What is customer support.

Ans.

Customer support is a service provided to customers before, during, and after a purchase to ensure their satisfaction and resolve any issues.

Customer support involves assisting customers with inquiries, troubleshooting, and providing solutions to problems.
It includes responding to customer complaints, feedback, and requests for assistance.
Customer support can be provided through various channels such as phone, email, l...

Answered by AI

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Q2. How to deal with angry customer. 2minutes about your city or favourite destination or Child labour. Women empowerment

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Q3. General questions about yourself

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Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm and listen carefully and give answers without any hesitation

Mas Callnet Interview FAQs

How many rounds are there in Mas Callnet Customer Service Executive interview?

Mas Callnet interview process usually has 1 rounds. The most common rounds in the Mas Callnet interview process are HR.

How to prepare for Mas Callnet Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mas Callnet. The most common topics and skills that interviewers at Mas Callnet expect are Calling, Communication Skills and Customer Service.

What are the top questions asked in Mas Callnet Customer Service Executive interview?

Some of the top questions asked at the Mas Callnet Customer Service Executive interview -

Introduction about urself Ur current ...read more
No holiday for 3 month on time u have to come and half an hour it can be late.....read more

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Mas Callnet Customer Service Executive Salary

based on 10 salaries

₹1.6 L/yr - ₹3 L/yr

29% less than the average Customer Service Executive Salary in India

View more details

Mas Callnet Salaries in India

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