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Engaged Employer
Mas Callnet
3.1
based on 223 Reviews
Company Overview
Company Locations
Working at Mas Callnet
Company Summary
An integrated BPO specializing in customer experience design, focusing on comprehensive customer lifecycle management services.
Overall Rating
3.1/5
based on 223 reviews
16% below
industry average
Critically rated for
Job security, Promotions, Skill development
Work Policy
Work from office
91% employees reported
Monday to Saturday
50% employees reported
Flexible timing
57% employees reported
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
9 employees reported
Health insurance
6 employees reported
Cafeteria
3 employees reported
Course reimbursements
1 employee reported
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About Mas Callnet
Founded in1990 (35 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websiteteammas.in
Primary Industry
Other Industries
Mas Callnet India Pvt. Ltd. Is India’s only Integrated customer experience Design enabled BPO. End to End Customer Life-cycle Management is our forte. The only ITES provider which has a unique 360 degree performance approach.
Mas Callnet Ratings
based on 223 reviews
Overall Rating
3.1/5
How AmbitionBox ratings work?
5
69
4
46
3
32
2
13
1
63
Category Ratings
3.1
Work-life balance
3.1
Work satisfaction
3.0
Company culture
3.0
Salary
3.0
Skill development
2.8
Promotions
2.7
Job security
Mas Callnet is rated 3.1 out of 5 stars on AmbitionBox, based on 223 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mas Callnet
based on 203 reviews
3.2
Rated by 42 Women
Rated 3.4 for Work-life balance and 3.2 for Company culture
3.1
Rated by 161 Men
Rated 3.0 for Work-life balance and 3.0 for Salary
Work Policy at Mas Callnet
based on 22 reviews in last 6 months
Work from office
91%
Permanent work from home
5%
Hybrid
4%
Mas Callnet Reviews
Top mentions in Mas Callnet Reviews
+ 5 more
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Compare Mas Callnet with Similar Companies
|  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 3.1/5 based on 223 reviews | 3.7/5 based on 53.4k reviews | 3.5/5 based on 36.4k reviews | 3.1/5 based on 7.6k reviews |
Highly Rated for |  No highly rated category | Job security | Job security | No highly rated category |
Critically Rated for | Job security Promotions Skill development | Promotions Salary | Promotions Salary Work satisfaction | Promotions Salary Work satisfaction |
Primary Work Policy | Work from office 91% employees reported | Hybrid 62% employees reported | Hybrid 76% employees reported | Work from office 52% employees reported |
Rating by Women Employees | 3.2 Average rated by 42 women | 3.8 Good rated by 15.3k women | 3.6 Good rated by 7.7k women | 3.1 Average rated by 2.5k women |
Rating by Men Employees | 3.1 Average rated by 161 men | 3.7 Good rated by 35.7k men | 3.4 Average rated by 27.1k men | 3.1 Average rated by 4.6k men |
Job security | 2.7 Poor | 3.8 Good | 3.8 Good | 2.9 Poor |
View more
Mas Callnet Salaries
Mas Callnet salaries have received with an average score of 3.0 out of 5 by 223 employees.
Team Lead
(41 salaries)
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₹1.2 L/yr - ₹4.4 L/yr
Analyst
(31 salaries)
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₹1.5 L/yr - ₹3 L/yr
Customer Care Executive
(29 salaries)
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₹1.1 L/yr - ₹3 L/yr
Back Office Executive
(26 salaries)
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₹1.2 L/yr - ₹2.7 L/yr
Sales Executive
(22 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
Data Analyst
(21 salaries)
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₹1 L/yr - ₹4 L/yr
Customer Support Executive
(17 salaries)
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₹1.9 L/yr - ₹3.5 L/yr
MIS Executive
(16 salaries)
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₹1.8 L/yr - ₹3.4 L/yr
Tele Caller
(15 salaries)
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₹0.9 L/yr - ₹2 L/yr
Document Verification Executive
(13 salaries)
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₹1.7 L/yr - ₹2.5 L/yr
Mas Callnet Interview Questions
Interview questions by designation
Top Mas Callnet interview questions and answers
Mas Callnet Jobs
Popular Designations Mas Callnet Hires for
Operations Manager
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Team Lead
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Assistant Manager
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Quality Analyst
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Current Openings
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Mas Callnet FAQs
When was Mas Callnet founded?
Mas Callnet was founded in 1990. The company has been operating for 35 years primarily in the BPO sector.
Where is the Mas Callnet headquarters located?
Mas Callnet is headquartered in Noida, Uttar Pradesh.
How many employees does Mas Callnet have in India?
Mas Callnet currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Mas Callnet based on the number of reviews submitted on AmbitionBox.
Does Mas Callnet have good work-life balance?
Mas Callnet has a work-life balance rating of 3.1 out of 5 based on 200+ employee reviews on AmbitionBox. 48% employees rated Mas Callnet 3 or below, while 52% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Mas Callnet reviews for more details
Is Mas Callnet good for career growth?
Career growth at Mas Callnet is rated as poor, with a promotions and appraisal rating of 2.8. 48% employees rated Mas Callnet 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Mas Callnet promotions/appraisals reviews for more detailed insights.
What are the cons of working in Mas Callnet?
Working at Mas Callnet does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and skill development, based on 200+ employee reviews on AmbitionBox.
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