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Engaged Employer

Mas Callnet

3.0
based on 225 Reviews

Working at Mas Callnet

Company Summary

An integrated BPO specializing in customer experience design, focusing on comprehensive customer lifecycle management services.

Overall Rating

3.0/5
based on 225 reviews
highly rated categories
19% below
industry average
highly rated categories
Critically rated for

Job security, Promotions, Skill development

Work Policy
Work from office
Work from office
92% employees reported
Monday to Saturday
Monday to Saturday
50% employees reported
Flexible timing
Flexible timing
57% employees reported
No travel
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
9 employees reported
Health insurance
Health insurance
6 employees reported
Cafeteria
Cafeteria
3 employees reported
Course reimbursements
Course reimbursements
1 employee reported
View all benefits

About Mas Callnet

Founded in1990 (35 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websiteteammas.in
Primary Industry
Other Industries
Mas Callnet India Pvt. Ltd. Is India’s only Integrated customer experience Design enabled BPO. End to End Customer Life-cycle Management is our forte. The only ITES provider which has a unique 360 degree performance approach.

Mas Callnet Ratings

based on 225 reviews

Overall Rating

3.0/5
How AmbitionBox ratings work?
5
69
4
46
3
32
2
13
1
65

Category Ratings

3.0

Work-life balance

3.0

Work satisfaction

2.9

Company culture

2.9

Salary

2.9

Skill development

2.8

Promotions

2.7

Job security

Mas Callnet is rated 3.0 out of 5 stars on AmbitionBox, based on 225 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mas Callnet
based on 205 reviews
3.1
Rated by 43 Women
Rated 3.3 for Work-life balance and 3.1 for Company culture
3.0
Rated by 162 Men
Rated 3.0 for Work-life balance and 3.0 for Salary

Work Policy at Mas Callnet

based on 24 reviews in last 6 months
Work from office
92%
Permanent work from home
4%
Hybrid
4%

Mas Callnet Reviews

Top mentions in Mas Callnet Reviews

+ 5 more

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Overall Rating
3.0/5
based on 225 reviews
3.4/5
based on 12.2k reviews
3.9/5
based on 30.2k reviews
4.6/5
based on 22.9k reviews
Highly Rated for
No highly rated category
No highly rated category
Skill development
Work-life balance
Job security
Skill development
Work-life balance
Salary
Critically Rated for
Job security
Promotions
Skill development
Promotions
Salary
Skill development
No critically rated category
No critically rated category
Primary Work Policy
Work from office
92% employees reported
Work from office
61% employees reported
Work from office
66% employees reported
Work from office
86% employees reported
Rating by Women Employees
3.1
Average
rated by 43 women
3.4
Average
rated by 3.6k women
3.7
Good
rated by 9.1k women
4.6
Excellent
rated by 6.6k women
Rating by Men Employees
3.0
Average
rated by 162 men
3.3
Average
rated by 8.1k men
4.0
Good
rated by 19.5k men
4.6
Excellent
rated by 15.9k men
Job security
2.7
Poor
3.6
Good
3.8
Good
4.6
Excellent
View more

Mas Callnet Salaries

Mas Callnet salaries have received with an average score of 2.9 out of 5 by 225 employees.

Team Lead

(41 salaries)
Unlock
₹1.2 L/yr - ₹4.4 L/yr

Analyst

(31 salaries)
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₹1.5 L/yr - ₹3 L/yr

Customer Care Executive

(29 salaries)
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₹1.1 L/yr - ₹3 L/yr

Back Office Executive

(26 salaries)
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₹1.2 L/yr - ₹2.7 L/yr

Sales Executive

(23 salaries)
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₹1.2 L/yr - ₹3 L/yr

Data Analyst

(21 salaries)
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₹1 L/yr - ₹4 L/yr

Customer Support Executive

(17 salaries)
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₹1.9 L/yr - ₹3.5 L/yr

MIS Executive

(16 salaries)
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₹1.8 L/yr - ₹3.4 L/yr

Tele Caller

(15 salaries)
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₹0.9 L/yr - ₹2 L/yr

Document Verification Executive

(13 salaries)
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₹1.7 L/yr - ₹2.5 L/yr

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Mas Callnet FAQs

When was Mas Callnet founded?
Mas Callnet was founded in 1990. The company has been operating for 35 years primarily in the BPO sector.
Where is the Mas Callnet headquarters located?
Mas Callnet is headquartered in Noida, Uttar Pradesh.
How many employees does Mas Callnet have in India?
Mas Callnet currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Mas Callnet based on the number of reviews submitted on AmbitionBox.
Does Mas Callnet have good work-life balance?
Mas Callnet has a work-life balance rating of 3.0 out of 5 based on 200+ employee reviews on AmbitionBox. 49% employees rated Mas Callnet 3 or below, while 51% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Mas Callnet reviews for more details
Is Mas Callnet good for career growth?
Career growth at Mas Callnet is rated as poor, with a promotions and appraisal rating of 2.8. 49% employees rated Mas Callnet 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Mas Callnet promotions/appraisals reviews for more detailed insights.
What are the cons of working in Mas Callnet?
Working at Mas Callnet does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and skill development, based on 200+ employee reviews on AmbitionBox.
Mas Callnet Overview
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