8 Mas Callnet Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Mas Callnet Customer Support Executive Interview Experiences

3 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 29 Nov 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Result

Selected

I applied via Naukri.com and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. How you celebrated your last birthday

Add your answer

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 21 Oct 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Apna Jobs and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. About yourself, previous company salary

Add your answer

Round 2 - Behavioral

(2 Questions)

Q1. Your previous experience

Add your answer

Q2. Your communication skills

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips

Customer Support Executive Interview Questions & Answers

saltynut

posted on 8 Apr 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. About yourself, your background.

Add your answer

Q2. Your communication skill

Ans.

I have excellent communication skills, both verbal and written.

I am able to convey complex information in a clear and concise manner
I actively listen to customers to understand their needs and concerns
I am able to adapt my communication style to different personalities and situations
I am proficient in using various communication channels such as phone, email, and chat
I am able to remain calm and professional in challen...

Answered by AI

Add your answer

Q3. If experienced candidate so they will ask about your last job role and responsibilities.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack just prepare yourself. If present yourself very well then you will get job easly.

Customer Support Executive Jobs at Mas Callnet

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Customer Support Executive

Noida

2-7 Yrs

Not Disclosed

Top trending discussions

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 16 Mar 2018

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire

3 Questions

Q1. VERSANT TEST(English language and voice test)

Add your answer

Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard

Add your answer

Q3. Salary discussion

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Group discussion

Add your answer

Q2. Operational round

Add your answer

Q3. HR and salary discussion

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 19 Jun 2021

Interview Questionnaire

1 Question

Q1. Self introduction, about our native special and college days etc

Add your answer

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. Why should we hire you?

Add your answer

Q2. What are your strengths and weaknesses?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. What is your family background?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 27 Mar 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Introduce yourself with politely and give an best impression with saying how are you

Ans.

Hii good afternoon how are you doing today

Answered Anonymously

Add your answer

Q2. About bangalore city and last experience

Add your answer

Q3. Handling the situation of rude customer

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For freshers this is the best company to work and earn salary

Customer Support Executive Interview Questions & Answers

Startek

Anonymous

posted on 21 May 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. About yourself, Speak up on any Topic for 2 minutes

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while you are on call with the HR

Mas Callnet Interview FAQs

How many rounds are there in Mas Callnet Customer Support Executive interview?

Mas Callnet interview process usually has 2 rounds. The most common rounds in the Mas Callnet interview process are HR, Resume Shortlist and Behavioral.

How to prepare for Mas Callnet Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mas Callnet. The most common topics and skills that interviewers at Mas Callnet expect are CRM, Customer Experience Management, Customer Interaction, Customer Retention and Customer Satisfaction.

What are the top questions asked in Mas Callnet Customer Support Executive interview?

Some of the top questions asked at the Mas Callnet Customer Support Executive interview -

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Mas Callnet Customer Support Executive Interview Process

based on 3 interviews

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3.7

Good

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Mas Callnet Customer Support Executive Salary

based on 17 salaries

₹1.9 L/yr - ₹3.5 L/yr

9% less than the average Customer Support Executive Salary in India

View more details

Customer Support Executive Jobs at Mas Callnet

Customer Support Executive

Noida

2-7 Yrs

Not Disclosed

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