Mas Callnet Chat Support Executive Interview Questions and Answers

Q1. What was your experience during the one-on-one round with the manager?
Ans. 
The one-on-one round with the manager was insightful and engaging.
• Discussed my previous experience in customer support

• Answered situational questions on handling difficult customers

• Received feedback on communication skills and problem-solving abilities
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Q2. Basically check communication
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Q1. Day to day activities
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Q2. Tell me about hyderabad
Ans. 
Hyderabad is a vibrant city in southern India known for its rich history, culture, and delicious cuisine.
• Famous for iconic landmarks like Charminar and Golconda Fort

• Hub for technology companies and IT professionals

• Home to delicious biryani and traditional Hyderabadi cuisine

• Known for its pearl and diamond trading history

• Hosts events like the annual Hyderabad Literary Festival
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Q1. Basic self introduction and experience.
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Q1. Type test for english proficiency.
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Q2. Also English- grammer test
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Q1. Manger round where ask about company and other work related questions
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Q2. Ask about how you are able to fit for this role
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Q1. Discussion about package
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Q1. About Yesterday routine
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Q2. About introduction of yourself
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Q3. Your most memorable day or about home city
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Mac test and knowledge test and voice test

Q1. Manager round about you
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Q1. General ai based questions like tell me something about yourself
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Q2. Last place you have visted memorable moments
Ans. 
I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.
• Visited the Grand Canyon

• Witnessed a breathtaking sunrise

• Enjoyed the vastness of the canyon
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Q1. Where do you live currently?
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Q2. Do you have any experience?
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Q1. Tell me about yourself?
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Q2. What do you know about US culture
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Q1. Say 4 to 5 lines on music ?
Ans. 
Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.
• Music has the power to uplift moods and evoke strong emotions.

• It can serve as a form of self-expression and a way to communicate feelings.

• Different genres of music cater to diverse tastes and preferences.

• Music can bring people together, create memories, and inspire creativity.

• Examples: Classical music, rock, pop, j
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Q1. What you think about women safety in india?
Ans. 
Women safety in India is a complex issue with various challenges and concerns.
• Women safety in India is a matter of serious concern.

• There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

• Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

• Women often face challenges in acc...read more
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