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Teleperformance Chat Support Executive Interview Questions and Answers

Updated 21 Feb 2025

Teleperformance Chat Support Executive Interview Experiences

2 interviews found

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. General ai based questions like tell me something about yourself
  • Q2. Last place you have visted memorable moments
  • Ans. 

    I recently visited the Grand Canyon and witnessed a breathtaking sunrise over the vast canyon.

    • Visited the Grand Canyon

    • Witnessed a breathtaking sunrise

    • Enjoyed the vastness of the canyon

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. About Yesterday routine
  • Q2. About introduction of yourself
  • Q3. Your most memorable day or about home city
Round 3 - Aptitude Test 

Mac test and knowledge test and voice test

Round 4 - One-on-one 

(1 Question)

  • Q1. Manager round about you

Interview Preparation Tips

Interview preparation tips for other job seekers - Being confident and believe in yourself and keep smile

Chat Support Executive Interview Questions Asked at Other Companies

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Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
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Q5. What do you mean by customer service representative?

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Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your experience during the one-on-one round with the manager?
  • Ans. 

    The one-on-one round with the manager was insightful and engaging.

    • Discussed my previous experience in customer support

    • Answered situational questions on handling difficult customers

    • Received feedback on communication skills and problem-solving abilities

  • Answered by AI
  • Q2. Basically check communication
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. About previous company
  • Q2. How much package that I am expecting

Interview Preparation Tips

Interview preparation tips for other job seekers - Thank you for wasting my entire day for the interview. This company make me wait for almost 10 hours in the office for 3 rounds of interview and they said I got selected and even discussed about the job role and about package as well I accepted every norm of the company but at the end after manager round which I performed well they said I can leave for the day coz I am not selected this is ridiculous and if any candidate who is attending a walk in please carry food and power banks for you mobiles it is must
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. First round was assesment
  • Q2. Communication (chat)
Round 3 - Assignment 

The question given by them are very interesting. And HR department is pretty awesome.

Round 4 - Other 

(1 Question)

  • Q1. Waiting for operational round

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be cool and more interactive. And there should be genuine answers given by us
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Say 4 to 5 lines on music ?
  • Ans. 

    Music is a universal language that evokes emotions and connects people through rhythm, melody, and lyrics.

    • Music has the power to uplift moods and evoke strong emotions.

    • It can serve as a form of self-expression and a way to communicate feelings.

    • Different genres of music cater to diverse tastes and preferences.

    • Music can bring people together, create memories, and inspire creativity.

    • Examples: Classical music, rock, pop, j

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What you think about women safety in india?
  • Ans. 

    Women safety in India is a complex issue with various challenges and concerns.

    • Women safety in India is a matter of serious concern.

    • There are several factors contributing to the lack of safety for women in India, including cultural norms, gender inequality, and inadequate law enforcement.

    • Instances of violence against women, such as rape, domestic violence, and harassment, are prevalent.

    • Women often face challenges in acc...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not think you can't do it even a Hr ( who are taking your interview) think about you, and he/she also want you to see successful. But the condition is :- dont take stress, just relax , give your best. Talk in normal flow as you talk with your friends because I know when we speak English so lots of people stuck somewhere. Say ( YOU CAN DO IT) when your name announced and show them who you are. Best of luck ☺️
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction work experience
Round 2 - One-on-one 

(4 Questions)

  • Q1. How I will manage my job and study.
  • Q2. Why I left my previous organization?
  • Q3. What are my hobbies?
  • Q4. When I Travelled last time?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Previous experience related
  • Q2. What was the roll
  • Ans. 

    The role of a Chat Support Executive involves providing assistance and resolving customer queries through online chat platforms.

    • Providing timely and accurate responses to customer inquiries

    • Resolving customer complaints and issues

    • Offering product or service information

    • Maintaining a positive and professional attitude

    • Escalating complex issues to higher levels of support

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
Round 3 - Client Interview 

(1 Question)

  • Q1. About experience and confidence

Interview Preparation Tips

Interview preparation tips for other job seekers - Good environment but no salary hike
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

• Basic MCAT test includes normal english and logical questions.
• Versant will be conducted after the MCAT they'll just check your typing speed and grammer.

Round 2 - One-on-one 

(2 Questions)

  • Q1. • Manage round face-face on video call • Self introduction • Past experience + Future goals?
  • Q2. • Why Concentrix? • Confidence is the key!
  • Ans. 

    Concentrix is the ideal choice for me because of its strong reputation, career growth opportunities, and commitment to customer satisfaction.

    • Concentrix has a solid reputation in the industry for providing excellent customer support services.

    • The company offers numerous career growth opportunities, allowing me to advance and develop my skills.

    • Concentrix prioritizes customer satisfaction, which aligns with my belief in de...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident they'll just want to know about you be confident and everything will be cleared and keep in mind that don't take MCAT and Versant halke mei!

I applied via Naukri.com and was interviewed in Aug 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Assignment 

It's an online skill test of ur English with various slides which included passage writting, filling the blanks with exact words, selecting the grammatically correct sentence for the given situation, followed by typing test.

Round 3 - Aptitude Test 

It's about how you view at things in general. Multiple options will be given to you and you have to choose any one of them, which are all right but shows your view to them. Also the mathematical questions which are generic.

Round 4 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. Why are you looking for a change?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly I would suggest you to not try at Sykes, as it is the shittiest organization you would ever come across. Rest, you are good to go with interview it's damn easy!

Teleperformance Interview FAQs

How many rounds are there in Teleperformance Chat Support Executive interview?
Teleperformance interview process usually has 2-3 rounds. The most common rounds in the Teleperformance interview process are HR, Resume Shortlist and Aptitude Test.
How to prepare for Teleperformance Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Teleperformance. The most common topics and skills that interviewers at Teleperformance expect are Non Voice Process, chat, Chat Process, chat support and customer support.
What are the top questions asked in Teleperformance Chat Support Executive interview?

Some of the top questions asked at the Teleperformance Chat Support Executive interview -

  1. General ai based questions like tell me something about yours...read more
  2. About Yesterday rout...read more

Tell us how to improve this page.

Teleperformance Chat Support Executive Interview Process

based on 3 interviews

Interview experience

4
  
Good
View more
Teleperformance Chat Support Executive Salary
based on 192 salaries
₹1 L/yr - ₹4.2 L/yr
At par with the average Chat Support Executive Salary in India
View more details

Teleperformance Chat Support Executive Reviews and Ratings

based on 45 reviews

2.7/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.9

Salary

2.6

Job security

2.5

Company culture

2.4

Promotions

2.3

Work satisfaction

Explore 45 Reviews and Ratings
Chat Support Executive

Noida,

Gurgaon / Gurugram

0-4 Yrs

₹ 2.25-3.5 LPA

Chat Support Executive - GGN

Gurgaon / Gurugram

0-1 Yrs

₹ 2.75-3.25 LPA

Chat support executive

Greater Noida

0-5 Yrs

₹ 2.25-3.5 LPA

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