Nerdy Turtlez Chat Support Executive Interview Questions and Answers

Q1. What had you done yesterday?
Ans. 
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
• Handled customer inquiries

• Resolved customer issues

• Provided support via phone and email
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Q2. What do you know about urban company?
Ans. 
Urban Company is a technology platform that connects customers with service professionals for various home services.
• Urban Company offers services like beauty and wellness, home repairs, cleaning, and more

• Customers can book services through the Urban Company app or website

• Service professionals are background checked and trained to ensure quality service

• Urban Company operates in multiple cities across India and other cou
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Q1. What have you doing in recent days?
Ans. 
I have been working on improving my communication skills and learning about new customer care techniques.
• Attending online communication workshops

• Practicing active listening during customer interactions

• Reading articles on customer service best practices
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Q2. What do you know about our company?
Ans. 
Our company is a leading provider of customer care solutions in the telecommunications industry.
• Specializes in providing customer care solutions for telecommunications companies

• Known for excellent customer service and quick problem resolution

• Offers a range of services such as technical support, billing inquiries, and account management
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Q1. Tell me about your self , internship or exp. Why sales?
Ans. 
I have a background in marketing and sales through internships and previous work experience. I am passionate about sales because of the opportunity to build relationships and drive revenue.
• Interned at XYZ company where I learned about sales strategies and techniques

• Worked as a sales associate at ABC store, exceeding sales targets consistently

• Enjoy the challenge of meeting customer needs and closing deals

• Passionate abou...read more
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A sales pitch round in which a scenario was provided.

Q1. Final interview questions from cv.
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Q1. Content writer and other knowledge for example upwork and fiver I have worked in upwork and fiver
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Q2. Excel and Power point ms WordPress sco
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Q1. Content writer and other skill freelancer upwork and fiver
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30 aptitude question

6 coding based question in 3 hr

Q1. Question-based on DSA, DBMS, OS, OOPs and SE.
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Q1. How many years of esperinve
Ans. 
I have 5 years of experience as a content writer.
• I have worked as a content writer for 5 years.

• During this time, I have written articles, blog posts, social media content, and more.

• I have experience in SEO optimization, keyword research, and content strategy.

• I have also collaborated with designers and marketers to create engaging content.
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Q2. What you are doing
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Q3. What is you rpet
Ans. 
My pet is a friendly and playful golden retriever named Max.
• My pet is a golden retriever named Max

• He is friendly and playful

• Max loves going for walks and playing fetch
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Q1. Hobby of yours are?
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Q2. What is your project ?
Ans. 
My project is a content writing campaign for a tech startup focusing on SEO optimization and engaging blog posts.
• Researching keywords and trends in the tech industry

• Creating compelling and informative blog posts

• Optimizing content for search engines

• Collaborating with the marketing team to promote the content

• Analyzing the performance of the content and making adjustments as needed
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Universal income for upsc cse

Q1. Asked about my earlier job
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How do coding skills help to achieve finance free system of children who interested in this.

Q1. How we can improve their life who have not good impacts of technology.
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Q2. How we can use technology in better manner.
Ans. 
Technology can be used in a better manner by leveraging automation, improving communication, enhancing productivity, and increasing efficiency.
• Implementing automation to streamline processes and reduce manual errors

• Utilizing communication tools for seamless collaboration and information sharing

• Adopting productivity software to manage tasks and projects effectively

• Leveraging data analytics to make informed decisions and
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Q3. Technology is important for now a days but why some people says that technology is harmful for our upcoming generation ..while they knew that the uses of technology.
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Q4. Is important for us to accept the technical world .If yes than why ? Give any three reasons.
Ans. 
Yes, it is important to accept the technical world as it plays a crucial role in our daily lives and future advancements.
• 1. Innovation and progress: Embracing technology allows for continuous innovation and progress in various industries.

• 2. Efficiency and convenience: Technology helps streamline processes, making tasks easier and more convenient for individuals and businesses.

• 3. Global connectivity: Technology enables ...read more
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