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Swiggy Chat Support Executive Interview Questions and Answers

Updated 1 Nov 2023

Swiggy Chat Support Executive Interview Experiences

2 interviews found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Group Discussion 

Description of work.

Round 3 - Assignment 

MCQ and filling blanks on English grammar and email writing.

Round 4 - HR 

(6 Questions)

  • Q1. Describe yourself
  • Q2. Why do you want to work
  • Q3. Details of personal information and qualifications
  • Q4. Are you willing to work on flexible shift
  • Q5. Salary expectation and questions on it
  • Q6. Availability for training
  • Ans. 

    I am available for training full-time during weekdays and can adjust my schedule if needed.

    • Available for training full-time during weekdays

    • Can adjust schedule if needed

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Swiggy Chat Support Executive interview:
  • Soft Skills
  • Communication Skills
  • customer support
  • Customer Satisfaction
  • Time Management
  • Salary Negotiation
Interview preparation tips for other job seekers - Got the job through walk in from a job consultancy. Reach out to genuine local consultancy services to ask on the job vacancy details and salary. I recommend that it is good for improving some soft skills and for immediate money. Good for long term too.

I applied via Walk-in and was interviewed in Nov 2021. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  Why English should be business language?
  • Ans. 

    English should be the business language due to its global reach and effectiveness in communication.

    • English is the most widely spoken language in the world, making it a common medium for international business communication.

    • English is the language of technology, science, and commerce, enabling seamless collaboration and exchange of ideas.

    • Using English as the business language ensures a level playing field for all partic...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive not create hesitation.

Chat Support Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. What important things should be followed when you are in conversa ... read more
asked in BigBasket
Q2. How will you write an email to customer regarding order delivery ... read more
asked in Swiggy
Q3. Why English should be business language?
Q4. What will you do if the company will get high customer flow
asked in Jio
Q5. What do you mean by customer service representative?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

Interview Questionnaire 

1 Question

  • Q1. What important things should be followed when you are in conversation with the customers?
  • Ans. 

    Active listening, empathy, clear communication, problem-solving, and follow-up are important when conversing with customers.

    • Listen actively to the customer's concerns and needs.

    • Show empathy and understanding towards their situation.

    • Communicate clearly and effectively, avoiding technical jargon.

    • Offer solutions and problem-solving strategies.

    • Follow up with the customer to ensure their satisfaction and address any further

  • Answered by AI

I applied via Company Website and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(7 Questions)

  • Q1. What are your strengths and weaknesses?
  • Ans. 

    My strength is my mother. she tells me the same thing The sun has risen every day, never give up 

  • Answered Anonymously
  • Q2. Where do you see yourself in 5 years?
  • Q3. Why should we hire you?
  • Q4. Why are you looking for a change?
  • Q5. Tell me about yourself.
  • Q6. What is your family background?
  • Q7. What are your salary expectations?
Round 3 - HR 

(8 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. What are your strengths and weaknesses?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Why should we hire you?
  • Q7. Share details of your previous job.
  • Q8. What is your family background?

Interview Preparation Tips

Interview preparation tips for other job seekers - Ola food is. Good. Company ola

Sales Executive Interview Questions & Answers

Dunzo user image Bhuvnesh Khajuria

posted on 5 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Tell be about your self
  • Q2. Introduce about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and get the knowledge about the organization
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Job hai app and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Me and my self and about my knowledge.
  • Q2. Me and my experience.
  • Q3. What will my salary in hand.
  • Q4. What will by my working time.
  • Q5. What will be my insensitive.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your 100% every day.

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Where do you see yourself in five years?

Interview Preparation Tips

Interview preparation tips for other job seekers - Use simple,active , statement.it is best to clear statement with strong verbs to effectively outline your skills and ability.

I applied via Company Website and was interviewed in Aug 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is your typing speed.
  • Q2. Good communication skills in English

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't fear interviews just you are suceed

Interview Questionnaire 

1 Question

  • Q1. Do you have experience
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Swiggy Interview FAQs

How many rounds are there in Swiggy Chat Support Executive interview?
Swiggy interview process usually has 4 rounds. The most common rounds in the Swiggy interview process are Resume Shortlist, Group Discussion and Assignment.
What are the top questions asked in Swiggy Chat Support Executive interview?

Some of the top questions asked at the Swiggy Chat Support Executive interview -

  1. Why English should be business languag...read more
  2. Availability for train...read more

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Swiggy Chat Support Executive Interview Process

based on 3 interviews

Interview experience

4.3
  
Good
View more

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Swiggy Chat Support Executive Salary
based on 28 salaries
₹1 L/yr - ₹3.8 L/yr
22% less than the average Chat Support Executive Salary in India
View more details

Swiggy Chat Support Executive Reviews and Ratings

based on 4 reviews

3.9/5

Rating in categories

3.9

Skill development

3.5

Work-life balance

3.5

Salary

4.2

Job security

4.2

Company culture

3.9

Promotions

3.5

Work satisfaction

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