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Lenskart Chat Support Executive Interview Questions and Answers

Updated 1 Apr 2021

1 interview found

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Chat Support Executive Interview Questions

user image Anonymous

posted on 1 Apr 2021

I applied via Recruitment Consultant and was interviewed in Oct 2020.

7 Interview Rounds

Interview Questions

  • Q1. About yourself . Why you wants to work ? Role play activity . Situational test and many more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Have faith in yourself , be confident . Don't get panic .

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Nov 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Group Discussion Round

Description of work.

3

Assignment Round

MCQ and filling blanks on English grammar and email writing.

4

HR Round (6 Questions)

  • Q1. Describe yourself
  • Q2. Why do you want to work
  • Q3. Details of personal information and qualifications
  • Q4. Are you willing to work on flexible shift
  • Q5. Salary expectation and questions on it
  • Q6. Availability for training

Interview Preparation Tips

Topics to prepare for Swiggy Chat Support Executive interview:
  • Soft Skills
  • Communication Skills
  • customer support
  • Customer Satisfaction
  • Time Management
  • Salary Negotiation
Interview preparation tips for other job seekers - Got the job through walk in from a job consultancy. Reach out to genuine local consultancy services to ask on the job vacancy details and salary. I recommend that it is good for improving some soft skills and for immediate money. Good for long term too.

I applied via Recruitment Consulltant and was interviewed before Jun 2021.

3 Interview Rounds

1

Email Writing Round (1 Question)

  • Q1. How will you write an email to customer regarding order delivery status?
2

Typing Test Round (1 Question)

  • Q1. Typing Test - Min 30wpm
3

One-on-one Round (1 Question)

  • Q1. Write any recent watched movie story in English of at least full page?

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn Basic Email writing tips, Typing more than 30wpm, spontaneously can write any topic upto one full page with neat sentence formation. Simple!
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2024.

5 Interview Rounds

1

Aptitude Test Round

Good environment, good seating arrangment, good behaviour, simple vocabulary.

2

Group Discussion Round

Proficiency of each candidate

3

Case Study Round

Understanding every aspect of the case

4

Assignment Round

Simple vocabulary, good behaviour, good seating arrangment, good environment

5

Technical Round (4 Questions)

  • Q1. Technique to perform the task
  • Q2. Working experiance to the job
  • Q3. Physical and mental approach to the candidate
  • Q4. Success in exams, good behavior, good seating arrangement, good vocabulary.

Interview Preparation Tips

Interview preparation tips for other job seekers - Physical and mental understanding to perform the task
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I applied via Recruitment Consulltant and was interviewed before Sep 2021.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Work  process Round (2 Questions)

  • Q1. 5s must be follow
  • Q2. Always in discipline at operational work
3

Group Discussion Round

All operational floor discussion

4

Group Discussion Round

Floor handling, management, all inventory

Interview Preparation Tips

Interview preparation tips for other job seekers - My interview was very easy, asked only outbound and inbound process and also all operational floor management

I applied via Walk-in and was interviewed before Dec 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about your experience and choose any topic on your own

Interview Preparation Tips

Interview preparation tips for other job seekers - Wonderful
Great company to work best environment

Team Lead Operations Interview Questions

OLX user image Vibhor Sharma

posted on 2 Jun 2022

I applied via Referral and was interviewed before Jun 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Technical domain related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be cool and if you are nervous tell the manager and he’ll bring you into your comfort zone

I applied via Walk-in and was interviewed in Nov 2021.

6 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive not create hesitation.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Jul 2024.

1 Interview Round

1

Group Discussion Round

*Objectives:*

1. Assess communication and interpersonal skills
2. Evaluate problem-solving and decision-making abilities
3. Observe teamwork and leadership skills
4. Gauge knowledge and understanding of the topic

*Types of Group Discussions:*

1. *Topic-based GD*: Discuss a specific topic, such as current events or industry trends.
2. *Case study GD*: Analyze a business scenario or case study.
3. *Role-play GD*: Act out a scenario or situation.

*Tips for acing a Group Discussion:*

1. *Prepare*: Research the topic and practice articulating your thoughts.
2. *Listen actively*: Pay attention to others and respond thoughtfully.
3. *Contribute meaningfully*: Share relevant ideas and insights.
4. *Respect others*: Encourage and acknowledge others' perspectives.
5. *Stay calm and composed*: Manage your nerves and maintain a positive attitude.

*Common GD topics:*

1. Social issues (e.g., education, healthcare)
2. Business and economy (e.g., marketing, finance)
3. Technology and innovation
4. Environmental concerns
5. Current events and news

Remember, the goal is to showcase your skills and thoughts in a collaborative setting. Be confident, engaging, and respectful, and you'll make a positive impression!

Would you like more information or tips on Group Discussions?

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. _Clarify your goals_: Identify what you're seeking, whether it's a new job, career growth, or personal development.

2. _Stay positive and persistent_: Maintain a positive attitude and keep working towards your goals.

3. _Be open-minded_: Be willing to explore new opportunities and consider different perspectives.

4. _Network and build connections_: Build relationships with people in your industry or desired field.

5. _Continuously learn and improve_: Stay updated with industry trends and develop new skills.

6. _Believe in yourself_: Have confidence in your abilities and potential.

7. _Stay organized and focused_: Prioritize tasks and manage your time effectively.

8. _Seek guidance and mentorship_: Find mentors or coaches who can offer valuable advice and support.

9. _Embrace challenges and failures_: View failures as opportunities for growth and learning.

10. _Stay adaptable and resilient_: Be prepared to pivot when circumstances change.

Remember, seeking is a journey, and progress may not always be linear. Stay committed, and you'll increase your chances of success!
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Past experience

Lenskart Interview FAQs

How to prepare for Lenskart Chat Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Lenskart. The most common topics and skills that interviewers at Lenskart expect are Aramco, Back Office, Case, Communication Skills and Convincing Power.

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People are getting interviews through

based on 1 Lenskart interview
Recruitment Consultant
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Low Confidence means the data is based on a small number of responses received from the candidates.

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Lenskart Chat Support Executive Salary
based on 21 salaries
₹2 L/yr - ₹3.5 L/yr
At par with the average Chat Support Executive Salary in India
View more details

Lenskart Chat Support Executive Reviews and Ratings

based on 6 reviews

2.5/5

Rating in categories

2.0

Skill development

2.2

Work-Life balance

2.4

Salary & Benefits

2.2

Job Security

2.0

Company culture

1.7

Promotions/Appraisal

2.4

Work Satisfaction

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