Lenskart Sales Associate Interview Questions, Process, and Tips

Q1. Tell me about yourself.
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Q2. What are your salary expectations?
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Please select any topic and compose a paragraph about it.

Q1. What do you know about our company?
Ans. 
Our company is a leading retail store known for its high-quality products and excellent customer service.
• Specializes in selling a wide range of products such as clothing, accessories, and home goods

• Known for providing exceptional customer service and creating a positive shopping experience

• Has a strong reputation for quality and reliability in the retail industry
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Q2. Why do you want to join our organization?
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I am impressed by your company's reputation for excellent customer service and innovative products.
• I admire your company's commitment to providing top-notch customer service

• I am excited about the opportunity to work with innovative products

• I believe my skills and experience align well with the values of your organization
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Q3. What do you know about customer support?
Ans. 
Customer support involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience.
• Customer support involves addressing customer inquiries, issues, and feedback in a timely and professional manner.

• It is important to actively listen to customers to understand their needs and provide appropriate solutions.

• Customer support may involve troubleshooting technical problems, processing ord...read more
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Q4. How long have you worked with this company?
Ans. 
I have worked with this company for 2 years.
• I started working with this company in 2019.

• I have been promoted once during my time here.

• I have received positive feedback from customers and colleagues.

• I have completed all required training programs.

• I have consistently met or exceeded sales targets.
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Q1. Self introduction
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Q2. About my previous company experience
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Q3. Regarding my experience
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Q4. Only 3 rounds are there in interview
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Q1. Introduce yourself
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Q2. Why sales job only?
Ans. 
I am passionate about building relationships, meeting new people, and helping customers find the right products or services.
• Enjoy interacting with customers and providing excellent service

• Thrilled by the challenge of meeting sales targets and goals

• Excited about the opportunity to learn about different products and industries
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Q3. What do you know about sales
Ans. 
Sales involves the process of selling products or services to customers in order to generate revenue for a business.
• Sales is about building relationships with customers to understand their needs and provide solutions

• It involves identifying potential leads, qualifying them, and closing deals

• Sales also includes upselling and cross-selling to increase revenue from existing customers

• Effective communication, negotiation, an...read more
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Q1. About previous company details
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Q2. How to handle a customer on store
Ans. 
Handle customers with patience, empathy, and excellent communication skills.
• Greet the customer with a smile and friendly attitude

• Listen actively to their needs and concerns

• Offer assistance and provide product knowledge

• Resolve any issues or complaints promptly and professionally

• Thank them for their business and invite them to return
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