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Primotech Interview Questions and Answers
Q1. when the customer speaks rude what will be your response
I will remain calm and professional, and try to understand the root of their frustration.
Acknowledge their frustration and apologize for any inconvenience
Listen actively to their concerns and try to empathize with their situation
Offer solutions or alternatives to address their issue
If necessary, involve a manager or supervisor to assist in resolving the situation
Maintain a positive attitude and avoid taking their behavior personally
Q2. what is sales and what do you think about sales
Sales is the process of convincing potential customers to buy a product or service.
Sales involves identifying customer needs and providing solutions
It requires effective communication and persuasion skills
Sales is important for the growth and success of a business
Examples include selling cars, insurance, or software
Q3. if we give you night sheep so will do you?
I would ensure the night shift runs smoothly by maintaining high levels of customer service and sales performance.
I would make sure to communicate effectively with customers and provide assistance as needed.
I would focus on meeting sales targets and ensuring the store is well-maintained during the night shift.
I would collaborate with team members to ensure a cohesive and productive work environment.
I would be vigilant about security measures to prevent any potential issues du...read more
Q4. What do you know about customer support?
Customer support involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience.
Customer support involves addressing customer inquiries, issues, and feedback in a timely and professional manner.
It is important to actively listen to customers to understand their needs and provide appropriate solutions.
Customer support may involve troubleshooting technical problems, processing orders, and handling complaints.
Effective communication skill...read more
Q5. What is your sallary package
The salary package for this position is competitive and includes base pay, commission, and potential bonuses.
Base pay is determined by experience and qualifications
Commission is earned based on sales performance
Bonuses may be awarded for meeting or exceeding sales targets
Q6. How to handle a customer on store
Handle customers with patience, empathy, and excellent communication skills.
Greet the customer with a smile and friendly attitude
Listen actively to their needs and concerns
Offer assistance and provide product knowledge
Resolve any issues or complaints promptly and professionally
Thank them for their business and invite them to return
Q7. What do you know about sales
Sales involves the process of selling products or services to customers in order to generate revenue for a business.
Sales is about building relationships with customers to understand their needs and provide solutions
It involves identifying potential leads, qualifying them, and closing deals
Sales also includes upselling and cross-selling to increase revenue from existing customers
Effective communication, negotiation, and persuasion skills are essential in sales
Sales profession...read more
Q8. What is your shedule timing
My schedule timing is flexible and can be adjusted based on the needs of the job.
I am available to work weekdays and weekends
I can work morning, afternoon, or evening shifts
I am open to overtime if needed
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