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Primotech Interview Questions and Answers

Updated 28 Feb 2025
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Q1. when the customer speaks rude what will be your response

Ans.

I will remain calm and professional, and try to understand the root of their frustration.

  • Acknowledge their frustration and apologize for any inconvenience

  • Listen actively to their concerns and try to empathize with their situation

  • Offer solutions or alternatives to address their issue

  • If necessary, involve a manager or supervisor to assist in resolving the situation

  • Maintain a positive attitude and avoid taking their behavior personally

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Q2. what is sales and what do you think about sales

Ans.

Sales is the process of convincing potential customers to buy a product or service.

  • Sales involves identifying customer needs and providing solutions

  • It requires effective communication and persuasion skills

  • Sales is important for the growth and success of a business

  • Examples include selling cars, insurance, or software

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Q3. if we give you night sheep so will do you?

Ans.

I would ensure the night shift runs smoothly by maintaining high levels of customer service and sales performance.

  • I would make sure to communicate effectively with customers and provide assistance as needed.

  • I would focus on meeting sales targets and ensuring the store is well-maintained during the night shift.

  • I would collaborate with team members to ensure a cohesive and productive work environment.

  • I would be vigilant about security measures to prevent any potential issues du...read more

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Q4. What do you know about customer support?

Ans.

Customer support involves assisting customers with their inquiries, issues, and feedback to ensure a positive experience.

  • Customer support involves addressing customer inquiries, issues, and feedback in a timely and professional manner.

  • It is important to actively listen to customers to understand their needs and provide appropriate solutions.

  • Customer support may involve troubleshooting technical problems, processing orders, and handling complaints.

  • Effective communication skill...read more

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Q5. What is your sallary package

Ans.

The salary package for this position is competitive and includes base pay, commission, and potential bonuses.

  • Base pay is determined by experience and qualifications

  • Commission is earned based on sales performance

  • Bonuses may be awarded for meeting or exceeding sales targets

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Q6. How to handle a customer on store

Ans.

Handle customers with patience, empathy, and excellent communication skills.

  • Greet the customer with a smile and friendly attitude

  • Listen actively to their needs and concerns

  • Offer assistance and provide product knowledge

  • Resolve any issues or complaints promptly and professionally

  • Thank them for their business and invite them to return

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Q7. What do you know about sales

Ans.

Sales involves the process of selling products or services to customers in order to generate revenue for a business.

  • Sales is about building relationships with customers to understand their needs and provide solutions

  • It involves identifying potential leads, qualifying them, and closing deals

  • Sales also includes upselling and cross-selling to increase revenue from existing customers

  • Effective communication, negotiation, and persuasion skills are essential in sales

  • Sales profession...read more

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Q8. What is your shedule timing

Ans.

My schedule timing is flexible and can be adjusted based on the needs of the job.

  • I am available to work weekdays and weekends

  • I can work morning, afternoon, or evening shifts

  • I am open to overtime if needed

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Interview Process at Primotech

based on 39 interviews
3 Interview rounds
HR Round
One-on-one Round - 1
One-on-one Round - 2
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