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Engaged Employer

Mas Callnet

Verified
3.1
based on 223 Reviews

Working at Mas Callnet

Company Summary

An integrated BPO specializing in customer experience design, focusing on comprehensive customer lifecycle management services.

Overall Rating

3.1/5
based on 223 reviews
highly rated categories
16% below
industry average
highly rated categories
Critically rated for

Job security, Promotions, Skill development

Work Policy
Work from office
Work from office
91% employees reported
Monday to Saturday
Monday to Saturday
50% employees reported
Flexible timing
Flexible timing
57% employees reported
No travel
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
9 employees reported
Health insurance
Health insurance
6 employees reported
Cafeteria
Cafeteria
3 employees reported
Course reimbursements
Course reimbursements
1 employee reported
View all benefits

About Mas Callnet

Founded in1990 (35 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
--
Websiteteammas.in
Primary Industry
Other Industries
Mas Callnet India Pvt. Ltd. Is India’s only Integrated customer experience Design enabled BPO. End to End Customer Life-cycle Management is our forte. The only ITES provider which has a unique 360 degree performance approach.

Mas Callnet Ratings

based on 223 reviews

Overall Rating

3.1/5
How AmbitionBox ratings work?
5
69
4
46
3
32
2
13
1
63

Category Ratings

3.1

Work-life balance

3.1

Work satisfaction

3.0

Company culture

3.0

Salary

3.0

Skill development

2.8

Promotions

2.7

Job security

Mas Callnet is rated 3.1 out of 5 stars on AmbitionBox, based on 223 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Mas Callnet
based on 203 reviews
3.2
Rated by 42 Women
Rated 3.4 for Work-life balance and 3.2 for Company culture
3.1
Rated by 161 Men
Rated 3.0 for Work-life balance and 3.0 for Salary

Work Policy at Mas Callnet

based on 22 reviews in last 6 months
Work from office
91%
Permanent work from home
5%
Hybrid
4%

Mas Callnet Reviews

Top mentions in Mas Callnet Reviews

+ 5 more

Compare Mas Callnet with Similar Companies

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Overall Rating
3.1/5
based on 223 reviews
3.7/5
based on 53.4k reviews
3.5/5
based on 36.4k reviews
3.1/5
based on 7.6k reviews
Highly Rated for
No highly rated category
Job security
Job security
No highly rated category
Critically Rated for
Job security
Promotions
Skill development
Promotions
Salary
Promotions
Salary
Work satisfaction
Promotions
Salary
Work satisfaction
Primary Work Policy
Work from office
91% employees reported
Hybrid
62% employees reported
Hybrid
76% employees reported
Work from office
52% employees reported
Rating by Women Employees
3.2
Average
rated by 42 women
3.8
Good
rated by 15.3k women
3.6
Good
rated by 7.7k women
3.1
Average
rated by 2.5k women
Rating by Men Employees
3.1
Average
rated by 161 men
3.7
Good
rated by 35.7k men
3.4
Average
rated by 27.1k men
3.1
Average
rated by 4.6k men
Job security
2.7
Poor
3.8
Good
3.8
Good
2.9
Poor
View more

Mas Callnet Salaries

Mas Callnet salaries have received with an average score of 3.0 out of 5 by 223 employees.

Team Lead

(41 salaries)
Unlock
₹1.2 L/yr - ₹4.4 L/yr

Analyst

(31 salaries)
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₹1.5 L/yr - ₹3 L/yr

Customer Care Executive

(29 salaries)
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₹1.1 L/yr - ₹3 L/yr

Back Office Executive

(26 salaries)
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₹1.2 L/yr - ₹2.7 L/yr

Sales Executive

(22 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Data Analyst

(21 salaries)
Unlock
₹1 L/yr - ₹4 L/yr

Customer Support Executive

(17 salaries)
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₹1.9 L/yr - ₹3.5 L/yr

MIS Executive

(16 salaries)
Unlock
₹1.8 L/yr - ₹3.4 L/yr

Tele Caller

(15 salaries)
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₹0.9 L/yr - ₹2 L/yr

Document Verification Executive

(13 salaries)
Unlock
₹1.7 L/yr - ₹2.5 L/yr

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Mas Callnet FAQs

When was Mas Callnet founded?
Mas Callnet was founded in 1990. The company has been operating for 35 years primarily in the BPO sector.
Where is the Mas Callnet headquarters located?
Mas Callnet is headquartered in Noida, Uttar Pradesh.
How many employees does Mas Callnet have in India?
Mas Callnet currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Mas Callnet based on the number of reviews submitted on AmbitionBox.
Does Mas Callnet have good work-life balance?
Mas Callnet has a work-life balance rating of 3.1 out of 5 based on 200+ employee reviews on AmbitionBox. 48% employees rated Mas Callnet 3 or below, while 52% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Mas Callnet reviews for more details
Is Mas Callnet good for career growth?
Career growth at Mas Callnet is rated as poor, with a promotions and appraisal rating of 2.8. 48% employees rated Mas Callnet 3 or below on promotions/appraisal. This rating reflects a negative sentiment among employees for career growth. We recommend reading Mas Callnet promotions/appraisals reviews for more detailed insights.
What are the cons of working in Mas Callnet?
Working at Mas Callnet does have some drawbacks that potential employees should consider. The company is poorly rated for job security, promotions / appraisal and skill development, based on 200+ employee reviews on AmbitionBox.
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