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iEnergizer Customer Support Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Support Executive Interview Questions and Answers
- Q1. What is Black Lives Matter movement?
- Q2. What is BPO & what is inbound or outbound
- Q3. What is LGBTQ community?
iEnergizer Customer Support Executive Interview Experiences
32 interviews found
Bhawna Radi
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Experience discussion
(3 Questions)
- Q1. Experience discussion
- Q2. Communication checking
- Q3. Discussion about my last work how, I was helping the customers
Interview Preparation Tips
Prashant Sharma
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Can you tell me about yourself?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Where do you live
- Ans.
I live in a cozy apartment in downtown Los Angeles.
I live in downtown Los Angeles
I reside in a cozy apartment
My address is in the city center
(1 Question)
- Q1. Can you share your previous job experiences?
- Ans.
I have 3 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.
Handled customer inquiries via phone, email, and chat
Resolved customer issues in a timely and efficient manner
Provided excellent customer service and ensured customer satisfaction
Trained new team members on customer support processes and procedures
Anonymous
(4 Questions)
- Q1. Tell me about your self
- Q2. How did you spend your yesterday
- Q3. What is BPO & what is inbound or outbound
- Q4. Why should we hire you
Jitender Kumar
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. What is customer service?
- Q2. Tell me about your self ?
- Q3. What is bpo ?
- Q4. Tell me something about your previous work experience
Discuss about my previous work experience
iEnergizer interview questions for designations
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Why did you left your last job?
- Ans.
Seeking new challenges and growth opportunities in a more customer-focused role.
Desire for career advancement
Seeking a more customer-centric role
Looking for new challenges and opportunities
Company restructuring led to changes in job responsibilities
Interview Preparation Tips
Selected
I was interviewed in Jul 2024.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM software to track customer interactions
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Why you left previous job
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
- Q3. Asked to read our some words.
Customer Support Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Asked the basic Introduction
- Q2. What did you notice about our company?
Jobs4U By Me
Selected
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Proficient in using CRM systems and ticketing platforms
Ability to remain calm and professional in high-pressure situations
Successfully resolved 90% of customer complaints within 24 hours
- Q2. Why you join Bpo?
- Ans.
I joined BPO to gain experience in customer support and develop my communication skills.
Opportunity to interact with diverse customers
Enhance problem-solving skills
Develop communication skills
Gain experience in handling customer queries and complaints
(2 Questions)
- Q1. Introduction of self.
- Q2. Be fluent.
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Customer Support Executive Interview Process
based on 43 interviews
3 Interview rounds
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Support Executive Reviews and Ratings
based on 872 reviews
Rating in categories
Noida,
Ghaziabad
+11-3 Yrs
₹ 1.25-2.5 LPA
|
Customer Service Executive
2.3k
salaries
|  ₹0.6 L/yr - ₹6 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹6.5 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6.5 L/yr |
|
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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