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iEnergizer Customer Support Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Support Executive Interview Questions and Answers
- Q1. What is Black Lives Matter movement?
- Q2. What is BPO & what is inbound or outbound
- Q3. What is LGBTQ community?
iEnergizer Customer Support Executive Interview Experiences
32 interviews found
Anonymous
(4 Questions)
- Q1. Tell me about your self
- Q2. How did you spend your yesterday
- Q3. What is BPO & what is inbound or outbound
- Q4. Why should we hire you
Bhawna Radi
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Experience discussion
(3 Questions)
- Q1. Experience discussion
- Q2. Communication checking
- Q3. Discussion about my last work how, I was helping the customers
Interview Preparation Tips
Prashant Sharma
Selected
I applied via Walk-in and was interviewed in Dec 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Can you tell me about yourself?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Where do you live
- Ans.
I live in a cozy apartment in downtown Los Angeles.
I live in downtown Los Angeles
I reside in a cozy apartment
My address is in the city center
(1 Question)
- Q1. Can you share your previous job experiences?
- Ans.
I have 3 years of experience in customer support roles, including handling inquiries, resolving issues, and providing excellent service.
Handled customer inquiries via phone, email, and chat
Resolved customer issues in a timely and efficient manner
Provided excellent customer service and ensured customer satisfaction
Trained new team members on customer support processes and procedures
Jitender Kumar
Selected
I applied via Recruitment Consulltant and was interviewed in Nov 2024. There were 2 interview rounds.
(4 Questions)
- Q1. What is customer service?
- Q2. Tell me about your self ?
- Q3. What is bpo ?
- Q4. Tell me something about your previous work experience
Discuss about my previous work experience
iEnergizer interview questions for designations
(2 Questions)
- Q1. Tell me about yourself?
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Why did you left your last job?
- Ans.
Seeking new challenges and growth opportunities in a more customer-focused role.
Desire for career advancement
Seeking a more customer-centric role
Looking for new challenges and opportunities
Company restructuring led to changes in job responsibilities
Interview Preparation Tips
Selected
I was interviewed in Jul 2024.
(3 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing exceptional service.
Over 5 years of experience in customer support roles
Skilled in handling customer inquiries and complaints
Proficient in using CRM software to track customer interactions
Strong communication and problem-solving skills
Received multiple awards for outstanding customer service
- Q2. Why you left previous job
- Ans.
Seeking new challenges and growth opportunities
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
- Q3. Asked to read our some words.
Customer Support Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Asked the basic Introduction
- Q2. What did you notice about our company?
Selected
I applied via Walk-in and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about yourself
- Ans.
Experienced customer support executive with a passion for helping customers and resolving issues efficiently.
Over 5 years of experience in customer support roles
Strong communication and problem-solving skills
Proficient in using CRM systems and ticketing platforms
Ability to remain calm and professional in high-pressure situations
Successfully resolved 90% of customer complaints within 24 hours
- Q2. Why you join Bpo?
- Ans.
I joined BPO to gain experience in customer support and develop my communication skills.
Opportunity to interact with diverse customers
Enhance problem-solving skills
Develop communication skills
Gain experience in handling customer queries and complaints
Jobs4U By Me
(2 Questions)
- Q1. Introduction of self.
- Q2. Be fluent.
(2 Questions)
- Q1. Versant round for second round
- Q2. Interview with team leaders
Interview Preparation Tips
Top trending discussions
iEnergizer Interview FAQs
The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Interviews By Designations
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Interview Questions for Popular Designations
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iEnergizer Customer Support Executive Interview Process
based on 45 interviews
3 Interview rounds
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Support Executive Reviews and Ratings
based on 879 reviews
Rating in categories
Noida,
Ghaziabad
+11-3 Yrs
₹ 1.25-2.5 LPA
|
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2.3k
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|  ₹0.6 L/yr - ₹6 L/yr |
|
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| ₹1.2 L/yr - ₹7 L/yr |
|
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1.5k
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| ₹1 L/yr - ₹6 L/yr |
|
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1.2k
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| ₹1.1 L/yr - ₹6 L/yr |
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