Premium Employer

i

This company page is being actively managed by iEnergizer Team. If you also belong to the team, you can get access from here

iEnergizer Verified Tick

Compare button icon Compare button icon Compare
4.7

based on 20.7k Reviews

Filter interviews by

iEnergizer Customer Service Associate Interview Questions and Answers

Updated 6 Sep 2024

11 interviews found

Sort by: Popular
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself and your education
  • Q2. Ask for night shift

Customer Service Associate Interview Questions

user image Shivam Gupta

posted on 13 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

4 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Self intro in english?
2

One-on-one Round (3 Questions)

  • Q1. What you know about BPO?
  • Q2. Why you wanna join BPO?
  • Q3. Roles and responsibilities of customer service associate?
3

Versant Round (1 Question)

  • Q1. Basic english test (listening, speaking)
4

One-on-one Round (1 Question)

  • Q1. Will ask little bit about the process for which they are hiring you?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Service Associate interview:
  • Women empowerment
Interview preparation tips for other job seekers - Be confident, and prepared all the question regarding BPO If you are fresher.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2023.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about yourself? Education background Experience
3

One-on-one Round (1 Question)

  • Q1. Communication skills test
4

Aptitude Test Round

Basic Aptitude questions and versant

5

One-on-one Round (1 Question)

  • Q1. Why you want to join this sector
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Self introduction

iEnergizer interview questions for designations

 Senior Customer Service Associate

 (1)

 Customer Service

 (1)

 Customer Service Associate (Csa)

 (1)

 Customer Service Executive

 (61)

 Customer Service Representative

 (3)

 Customer Service Advisor

 (2)

 Customer Service Manager

 (1)

 Customer Service Engineer

 (1)

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me something about yourself
  • Q2. Why should i join you
  • Q3. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - your should have good pronounciation skill
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Aug 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Why you want to choose this field
  • Q2. What are your strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Mar 2022.

2 Interview Rounds

1

One-on-one Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. What did you yesterday
  • Q3. Why you want to join BPO
2

HR Round (3 Questions)

  • Q1. What is the meaning of global warming
  • Q2. Where you see your self in next 5 years
  • Q3. What is your career goals

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare your self before the interview search details about company policy

Customer Service Associate interview

user image Sahil akhtar

posted on 26 Dec 2021

I applied via Referral and was interviewed in May 2021.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident while giving and interview just prepare some points and be clear whatever you are saying.

Customer Service Associate Interview Questions

user image Harshit Raj

posted on 17 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Service Associate interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for iEnergizer Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, Customer Handling, Inbound Process, International Voice Process and UK Process.
What are the top questions asked in iEnergizer Customer Service Associate interview?

Some of the top questions asked at the iEnergizer Customer Service Associate interview -

  1. What is difference between customer support and sal...read more
  2. What is the meaning of global warm...read more
  3. What you know about B...read more
How long is the iEnergizer Customer Service Associate interview process?

The duration of iEnergizer Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Interview Process at iEnergizer Customer Service Associate

based on 4 interviews in last 1 year

1 Interview rounds

  • One-on-one Round
View more

People are getting interviews through

based on 7 iEnergizer interviews
WalkIn
Referral
86%
14%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Service Associate Salary
based on 250 salaries
₹1.2 L/yr - ₹6 L/yr
11% more than the average Customer Service Associate Salary in India
View more details

iEnergizer Customer Service Associate Reviews and Ratings

based on 444 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-Life balance

4.7

Salary & Benefits

4.7

Job Security

4.8

Company culture

4.7

Promotions/Appraisal

4.7

Work Satisfaction

Explore 444 Reviews and Ratings
Customer Service Executive
2.2k salaries
unlock blur

₹0.6 L/yr - ₹6 L/yr

Senior Executive
1.8k salaries
unlock blur

₹1.2 L/yr - ₹7 L/yr

Customer Care Executive
1.5k salaries
unlock blur

₹1 L/yr - ₹6 L/yr

Senior Customer Service Executive
1.2k salaries
unlock blur

₹1.1 L/yr - ₹7 L/yr

Customer Support Executive
1.1k salaries
unlock blur

₹1.1 L/yr - ₹6 L/yr

Explore more salaries
Compare iEnergizer with

Genpact

3.9
Compare

Wipro

3.7
Compare

TCS

3.7
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview