iEnergizer Customer Service Associate Interview Questions, Process, and Tips

Q1. Tell me about yourself? Education background Experience
Add your answer

Q1. Communication skills test
Add your answer

Basic Aptitude questions and versant

Q1. Why you want to join this sector
Add your answer

Q1. Self introduction
Add your answer

Q1. Tell me something about yourself
View 1 more answer
Q2. Why should i join you
Add your answer
Q3. What is customer service
Ans. 
Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
• Customer service involves addressing customer inquiries, resolving issues, and providing guidance.

• It focuses on ensuring customer satisfaction and building positive relationships.

• Examples include answering phone calls, responding to emails, and assisting customers in person.
Answered by AI
Add your answer

Q1. Why you want to choose this field
Ans. 
I am passionate about helping others and enjoy problem-solving.
• Enjoy interacting with people and providing assistance

• Thrives in fast-paced environments

• Strong communication and problem-solving skills

• Example: I have previous experience in retail customer service where I enjoyed resolving customer issues and providing excellent service.
Answered by AI
Add your answer
Q2. What are your strengths
Ans. 
My strengths include excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.
• Excellent communication skills - able to effectively communicate with customers to address their needs and concerns

• Strong problem-solving abilities - can quickly identify issues and find solutions to resolve them

• Customer-focused - always prioritize customer satisfaction and strive to provide the b
Answered by AI
Add your answer

Q1. Tell me about your self
Add your answer
Q2. What did you yesterday
Add your answer
Q3. Why you want to join BPO
Add your answer

Q1. What is the meaning of global warming
Ans. 
Global warming refers to the long-term increase in Earth's average surface temperature due to human activities.
• Global warming is caused by the release of greenhouse gases, such as carbon dioxide and methane, into the atmosphere.

• These gases trap heat from the sun and cause the Earth's temperature to rise.

• Human activities that contribute to global warming include burning fossil fuels, deforestation, and industrial proces...read more
Answered by AI
Add your answer
Q2. Where you see your self in next 5 years
Add your answer
Q3. What is your career goals
Add your answer