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I applied via Walk-in and was interviewed in Oct 2023. There were 4 interview rounds.
BPO stands for Business Process Outsourcing, where companies hire third-party service providers to handle specific business operations.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies opt for BPO to reduce costs, improve efficiency, and focus on core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
BPO serv...
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
I am a recent graduate with a Bachelor's degree in Business Administration.
Graduated with a Bachelor's degree in Business Administration
Completed internships in customer service roles
Participated in extracurricular activities related to communication and problem-solving
Received awards for academic excellence
iEnergizer interview questions for designations
I applied via Walk-in and was interviewed in Sep 2023. There were 5 interview rounds.
Basic Aptitude questions and versant
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
Customer service is the assistance and support provided to customers before, during, and after their purchase of a product or service.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and assisting customers in person.
I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.
I am passionate about helping others and enjoy problem-solving.
Enjoy interacting with people and providing assistance
Thrives in fast-paced environments
Strong communication and problem-solving skills
Example: I have previous experience in retail customer service where I enjoyed resolving customer issues and providing excellent service.
My strengths include excellent communication skills, problem-solving abilities, and a strong focus on customer satisfaction.
Excellent communication skills - able to effectively communicate with customers to address their needs and concerns
Strong problem-solving abilities - can quickly identify issues and find solutions to resolve them
Customer-focused - always prioritize customer satisfaction and strive to provide the b
I applied via Walk-in and was interviewed before Mar 2022. There were 2 interview rounds.
Global warming refers to the long-term increase in Earth's average surface temperature due to human activities.
Global warming is caused by the release of greenhouse gases, such as carbon dioxide and methane, into the atmosphere.
These gases trap heat from the sun and cause the Earth's temperature to rise.
Human activities that contribute to global warming include burning fossil fuels, deforestation, and industrial proces...
I applied via Referral and was interviewed in May 2021. There were 4 interview rounds.
Customer support focuses on assisting customers with their inquiries and issues, while sales involves promoting and selling products or services to customers.
Customer support involves addressing customer inquiries, concerns, and issues.
Sales involves promoting and selling products or services to customers.
Customer support aims to provide assistance and resolve problems, while sales aims to generate revenue.
Customer sup...
I can tell you about a time when you provided exceptional customer service.
I once had a customer who was frustrated with a product issue
I listened to their concerns and empathized with their situation
I offered a solution that exceeded their expectations
The customer was grateful and left a positive review
I applied via Walk-in and was interviewed before Apr 2020. There was 1 interview round.
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The duration of iEnergizer Customer Service Associate interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 26 interviews
1 Interview rounds
based on 456 reviews
Rating in categories
Customer Service Executive
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Senior Executive
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| ₹1.2 L/yr - ₹7 L/yr |
Customer Care Executive
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| ₹1 L/yr - ₹6 L/yr |
Senior Customer Service Executive
1.2k
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| ₹1.1 L/yr - ₹6.6 L/yr |
Customer Support Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
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