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iEnergizer Customer Care Executive Interview Questions, Process, and Tips

Updated 16 Dec 2024

Top iEnergizer Customer Care Executive Interview Questions and Answers

  • Q1. Difference between inbound and outbound processes?
  • Q2. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
  • Q3. Introduce yourself What is credit card ? What is customer service?
View all 15 questions

64 iEnergizer Customer Care Executive Interview Experiences

222 questions found

Sort by: Popular

Customer Care Executive Interview Questions

user image Anonymous

posted on 10 Dec 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What you did last day
  • Q3. Topic on social media
  • Q4. Topic on pollution

Interview Preparation Tips

Interview preparation tips for other job seekers - firstly, I would like to thanks ienergizer HR team they were literally very supportive, and as a fresher I love their work culture and environment to .
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me what you have did yesterday
  • Q3. What you know about this organization
  • Q4. What's motivate you
  • Q5. Where do you want see yourself after 5 year

Interview Preparation Tips

Interview preparation tips for other job seekers - Please work on communication skill

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Nov 2024.

1 Interview Round

1

Aptitude Test Round

Repeat sentences
Correct the sentence

Interview Preparation Tips

Interview preparation tips for other job seekers - Correction of sentences

Customer Care Executive Interview Questions

user image Suraj Shaikh

posted on 4 Dec 2024

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. No questions from HR. Hr only speaks regarding sallary.
2

Aptitude Test Round

Typing & versent. Typing speed 25 accuracy 85

3

One-on-one Round (1 Question)

  • Q1. Self introduction and experience talk. Mock call.

iEnergizer interview questions for designations

 Customer Care

 (2)

 Customer Care Representative

 (1)

 Inbound Customer Care Executive

 (3)

 Assistant Customer Care Executive

 (1)

 Senior Customer Care Representative

 (1)

 Voice Process Customer Care Executive

 (1)

 Customer Executive

 (11)

 Customer Service Executive

 (61)

Customer Care Executive Interview Questions

user image Anonymous

posted on 18 May 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about me
  • Q2. Past experience and qualifications
2

One-on-one Round (3 Questions)

  • Q1. Where you come from
  • Q2. How you'll manage your time
  • Q3. What you did yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - Come after your graduation
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me about india

Interview Preparation Tips

Interview preparation tips for other job seekers - Final round so very easy

Customer Care Executive Jobs at iEnergizer

View all

Customer Care Executive Interview Questions

user image Aditya Narayan jha

posted on 13 May 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your hobby ?
  • Q3. When can you join us ?

Interview Preparation Tips

Interview preparation tips for other job seekers - While going for interview be prepared to stay calm and composed!
At iEnergizer you need to wait for sometime to go through whole interview process.
The Key to excel your interview is being calm as much as it is possible for you and stay self-motivated.

Customer Care Executive Interview Questions

user image Shivangi Sharma

posted on 26 Jun 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. HR ask tell me your favorite dish?

Customer Care Executive Interview Questions

user image Shikha Dwivedi

posted on 18 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2024.

4 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Introduce yourself, what you observe when enter in campus ,
2

One-on-one Round (1 Question)

  • Q1. Introduction, why you choose this career path
3

Aptitude Test Round

Virtues round , for customer care

4

HR Round (1 Question)

  • Q1. Introduction, happiest moment of life,how u spend ur last weekend

Customer Care Executive Interview Questions

user image Jatin Chauhan

posted on 7 Jun 2024

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Dec 2023.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. What didi you do yesterday ?
2

One-on-one Round (2 Questions)

  • Q1. Self Introduction
  • Q2. Why did you choose this field as you're from another field?
3

Listening Test Round (2 Questions)

  • Q1. In this you have to repeat those words that you'll listen in your headphones
  • Q2. And speak as well they are checking how good you understand English and in accent.
4

Technical Round (2 Questions)

  • Q1. One case study they asked related toy work process
  • Q2. Every thing you'll answer they will make a new question out of it so be prepared what you written on your resume they will ask it thoroughly

Interview Preparation Tips

Interview preparation tips for other job seekers - Good money but less respect as they treat us like robots to work all time.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, customer care, voice process, Telecalling and bpo.
What are the top questions asked in iEnergizer Customer Care Executive interview?

Some of the top questions asked at the iEnergizer Customer Care Executive interview -

  1. Difference between inbound and outbound processe...read more
  2. What is slang? Difference between slang and abuse. # Black lives matter moveme...read more
  3. Introduce yourself What is credit card ? What is customer servi...read more
How long is the iEnergizer Customer Care Executive interview process?

The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at iEnergizer Customer Care Executive

based on 25 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 45 iEnergizer interviews
WalkIn
Referral
Job Portal
Company Website
60%
20%
16%
4%
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Care Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹6 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

iEnergizer Customer Care Executive Reviews and Ratings

based on 10.1k reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

4.9

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

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