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iEnergizer Customer Care Executive Interview Questions, Process, and Tips

Updated 16 Dec 2024

Top iEnergizer Customer Care Executive Interview Questions and Answers

  • Q1. Difference between inbound and outbound processes?
  • Q2. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
  • Q3. Introduce yourself What is credit card ? What is customer service?
View all 15 questions

64 iEnergizer Customer Care Executive Interview Experiences

222 questions found

Sort by: Popular

Customer Care Executive Interview Questions

user image Arushi Verma

posted on 13 Oct 2022

I applied via Referral and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Why you want to join BPO sector
  • Q2. What is customer service
3

One-on-one Round (3 Questions)

  • Q1. What do you understand by US Culture
  • Q2. Share your views on women empowerment
  • Q3. Introduce yourself / your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident.
Prepare about the company for which you are giving the interview
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Nov 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
3

One-on-one Round (1 Question)

  • Q1. Introduction. Places I have travelled. My favourite destination among them.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go with the flow and you'll get there. Don't think too much while answering questions. Keep it as if you are having a conversation.

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. 1-Tell me about yourself?
  • Q2. What is your memorable day in your life
2

HR Round (2 Questions)

  • Q1. How was your yesterday?
  • Q2. What is bpo and why you join here

Interview Preparation Tips

Interview preparation tips for other job seekers - Please read this questions for bpo interview.I definitely sure you are selected thank you all.

Customer Care Executive Interview Questions

user image Anonymous

posted on 25 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why you left your previous company
2

HR Round (2 Questions)

  • Q1. Tell me about company
  • Q2. Why you want to work here

Interview Preparation Tips

Interview preparation tips for other job seekers - no advice for job seekers but focus on your knowledge & skills

iEnergizer interview questions for designations

 Customer Care

 (2)

 Customer Care Representative

 (1)

 Inbound Customer Care Executive

 (3)

 Assistant Customer Care Executive

 (1)

 Senior Customer Care Representative

 (1)

 Voice Process Customer Care Executive

 (1)

 Customer Executive

 (11)

 Customer Service Executive

 (61)

Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Oct 2023

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Oct 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction and asking for AI knowledge as the process was related to AI
3

HR Round (1 Question)

  • Q1. Introduction and salary discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple. Versant should have been cleared.
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Oct 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What do you want to join Bpo

Customer Care Executive Jobs at iEnergizer

View all

Customer Care Executive Interview Questions

user image Anonymous

posted on 25 Jun 2024

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jun 2023.

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about you.
  • Q2. Some basic knowledge.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy

Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Sep 2022

I applied via Naukri.com and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Introduction part and experience
3

Aptitude Test Round

Versant test and communication skills test

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything seems fantastic ?. Definitely join.

Customer Care Executive Interview Questions

user image Ngaolounii H shevadu

posted on 8 Oct 2022

I applied via Walk-in and was interviewed in Sep 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

  • Q1. Tell me something about yourself .
  • Q2. What is BPO? Why do you want to start your career in BPO?
  • Q3. What is your biggest strength.

Interview Preparation Tips

Interview preparation tips for other job seekers - The best experience I ever had in the interview . They are friendly and supportive. I really admire them.

Customer Care Executive Interview Questions

user image Anonymous

posted on 15 Jul 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. How did you spend your birthday? How was your weekend?
  • Q2. Tell me about the most memorable day of your life?
  • Q3. What do you know about customer services?
  • Q4. Tell me about your work experience?
3

HR Round (2 Questions)

  • Q1. What do you know about the process for you have been selected?
  • Q2. Tell me your family background?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • The best place i have ever visit
  • Women empowerment
  • My favourite holiday destination
Interview preparation tips for other job seekers - Take it lightly and Confidently answer the questions which are being asked and do essay reading before interview...It definitely helps..

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, customer care, voice process, Telecalling and bpo.
What are the top questions asked in iEnergizer Customer Care Executive interview?

Some of the top questions asked at the iEnergizer Customer Care Executive interview -

  1. Difference between inbound and outbound processe...read more
  2. What is slang? Difference between slang and abuse. # Black lives matter moveme...read more
  3. Introduce yourself What is credit card ? What is customer servi...read more
How long is the iEnergizer Customer Care Executive interview process?

The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at iEnergizer Customer Care Executive

based on 25 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 45 iEnergizer interviews
WalkIn
Referral
Job Portal
Company Website
60%
20%
16%
4%
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Care Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹6 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

iEnergizer Customer Care Executive Reviews and Ratings

based on 10.1k reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

4.9

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

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