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I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.
My last trip experience was amazing and memorable.
Visited a beautiful beach in Hawaii
Tried local cuisine and attended a luau
Went snorkeling and saw colorful fish
What is BPO call?
What is customer service?
I was interviewed before Mar 2024.
Basic aptitude round includes reading and listening tests.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, resolving issues, and providing guidance.
It focuses on ensuring customer satisfaction and building positive relationships.
Examples include answering phone calls, responding to emails, and offering product recommendations.
Good customer service can lead to cust
I am motivated to join this company because of its reputation for excellent customer service and opportunities for growth.
Reputation for excellent customer service
Opportunities for growth and advancement
Desire to be part of a successful and reputable company
Seeking new challenges and growth opportunities.
Desire for career advancement
Looking for a new challenge
Seeking growth opportunities
Company restructuring led to role changes
I applied via Referral and was interviewed in Aug 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
BPO stands for Business Process Outsourcing, which involves contracting a third-party service provider to handle specific business operations. Customer service is the support provided to customers before, during, and after a purchase.
BPO involves outsourcing specific business processes to third-party service providers
Customer service is the assistance provided to customers before, during, and after a purchase
BPO compan...
Technical support is assistance provided to users of technology products or services to help them solve technical issues or problems.
Technical support involves troubleshooting technical issues faced by customers.
It may include providing guidance on how to use a product or service effectively.
Technical support can be provided through various channels such as phone, email, chat, or in-person.
Examples of technical support...
iEnergizer interview questions for designations
Get interview-ready with Top iEnergizer Interview Questions
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.
I applied via Referral and was interviewed in Sep 2022. There were 3 interview rounds.
I want to join the BPO sector because of its dynamic and challenging nature.
Opportunity to interact with diverse customers and solve their problems
Enhance communication and problem-solving skills
Gain exposure to different industries and learn about their products/services
Opportunity for career growth and development
Ability to work in a fast-paced and team-oriented environment
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer needs and concerns
It includes providing information about products or services
It also involves resolving customer complaints and issues
Examples include answering phone calls, responding to emails, and providing in-person assistance
US Culture refers to the customs, traditions, and values that are prevalent in the United States.
US Culture is diverse and influenced by various ethnicities and immigrant communities.
Individualism is a key aspect of US Culture, where personal freedom and independence are highly valued.
The American Dream, the belief in upward mobility and success, is an important cultural concept.
Sports, such as American football and ba...
Women empowerment is the process of enabling women to have control over their lives and make independent decisions.
Women empowerment is about providing equal opportunities and rights to women in all aspects of life.
It involves promoting gender equality and challenging gender stereotypes.
Empowered women are more likely to participate in decision-making processes and contribute to society.
Examples of women empowerment in...
I am a dedicated and empathetic Customer Care Executive with excellent communication skills.
Strong communication skills
Empathy and understanding
Problem-solving abilities
Patience and calmness
Ability to handle difficult customers
Attention to detail
Multitasking skills
I applied via Referral and was interviewed before Dec 2023. There were 2 interview rounds.
Top trending discussions
Some of the top questions asked at the iEnergizer Customer Care Executive interview -
The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 156 interviews
3 Interview rounds
based on 11.2k reviews
Rating in categories
Customer Service Executive
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Senior Executive
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Customer Care Executive
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Senior Customer Service Executive
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Customer Support Executive
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| ₹0 L/yr - ₹0 L/yr |
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