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iEnergizer Customer Care Executive Interview Questions, Process, and Tips
Top iEnergizer Customer Care Executive Interview Questions and Answers
- Q1. Difference between inbound and outbound processes?
- Q2. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
- Q3. Introduce yourself What is credit card ? What is customer service?
iEnergizer Customer Care Executive Interview Experiences
93 interviews found
Anonymous
I applied via Referral and was interviewed in Mar 2024. There was 1 interview round.
(1 Question)
- Q1. What is a call center?
- Ans.
A call center is a centralized office used for receiving or transmitting a large volume of requests by telephone.
Call centers are used for customer service, telemarketing, technical support, and more
Agents handle incoming and outgoing calls
Call centers can be in-house or outsourced to third-party companies
Examples include customer service hotlines, IT help desks, and emergency response centers
Interview Preparation Tips
- bpo non voice
Selected
I applied via Referral and was interviewed in Feb 2024. There were 2 interview rounds.
(1 Question)
- Q1. Quick introduction of me .
(2 Questions)
- Q1. Tell me about yourself.
- Q2. Tell me about your hometown.
(1 Question)
- Q1. How is your past day tell me some highlights of the day
(5 Questions)
- Q1. What is your long term goal ?
- Q2. Why do you choose bpo?
- Q3. Why should i hire you?
- Q4. Would you be comfortable working rotational shift?
- Q5. What is your salary exspectation?
Interview Preparation Tips
iEnergizer interview questions for designations
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Tell me about yourself
- Q2. Speak on topic of your own choice for two minutes
- Ans.
The importance of effective communication in customer care
Effective communication builds trust and rapport with customers
Active listening is key to understanding customer needs and concerns
Clear and concise communication helps in resolving issues efficiently
Empathy and patience are essential in customer interactions
Using positive language and tone can enhance customer satisfaction
Providing timely updates and follow-ups
- Q3. Why did you leave your previous organisation
(4 Questions)
- Q1. Scenerio based questions such as what will you to calm a irated customer
- Q2. Tell me about yourself
- Q3. Are you comfortable working in night shift
- Q4. Are you here for long haul
Interview Preparation Tips
Get interview-ready with Top iEnergizer Interview Questions
(1 Question)
- Q1. Self introduction
Customer Care Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed in Oct 2023. There were 3 interview rounds.
It was simple, you can crack it Easley
(3 Questions)
- Q1. Introduction tell me about yourself
- Q2. Tell.me about your yesterday
- Q3. Describe about the last movie you have watched
Interview Preparation Tips
- Communication Skills
(2 Questions)
- Q1. Tell me something about yourself
- Q2. What should we hire you
(1 Question)
- Q1. Why you joined our company
Selected
I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Self Introduction Why do you choose this Job? Tell me something about your hometown
- Q2. BPO Custom service Long term goals
- Q3. Greatest strength What keeps you motivated?
(1 Question)
- Q1. Self introduction Black Lives Matter Why do you choose BPO Industry? What do you see yourself in 5 years in this organization? What do you know about this Company?
Interview Preparation Tips
- BPO
- Customer Service
- Long term goals
I recommend job seekers to definitely give it a try.
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduce yourself
- Q2. Why you want to join BPO
- Ans.
it provides job opportunities for people across different educational backgrounds and skill levels
- Q3. How long do you serve?
- Ans.
I will serve atleast 1 year
(2 Questions)
- Q1. Introduce yourself
- Q2. Why BPO and what do you know about BPO
Top trending discussions
iEnergizer Interview FAQs
Some of the top questions asked at the iEnergizer Customer Care Executive interview -
The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Customer Care Executive Interview Process
based on 156 interviews
3 Interview rounds
- HR Round
- One-on-one Round - 1
- One-on-one Round - 2
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iEnergizer Customer Care Executive Reviews and Ratings
based on 11.2k reviews
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