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iEnergizer Customer Care Executive Interview Questions, Process, and Tips

Updated 16 Dec 2024

Top iEnergizer Customer Care Executive Interview Questions and Answers

  • Q1. Difference between inbound and outbound processes?
  • Q2. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
  • Q3. Introduce yourself What is credit card ? What is customer service?
View all 15 questions

64 iEnergizer Customer Care Executive Interview Experiences

222 questions found

Sort by: Popular

Customer Care Executive Interview Questions

user image Anonymous

posted on 25 Jul 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Walk-in and was interviewed in Jan 2024.

2 Interview Rounds

1

Group Discussion Round

Topic women empowerment

2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why bpo is important

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Care Executive Interview Questions

user image kanika sahni

posted on 18 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Oct 2023.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
2

Case Study Round

Give senerio regarding calling experience

3

One-on-one Round (1 Question)

  • Q1. Current background and why u join our company

Get interview-ready with top interview questions

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jan 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Please tell me what is the BPO?
  • Q2. Please tell me what is the customer service?

Interview Preparation Tips

Interview preparation tips for other job seekers - Build skills while you wait.....

Customer Care Executive Interview Questions

user image Anonymous

posted on 30 Apr 2024

Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (1 Question)

  • Q1. What is a call center?

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • bpo non voice

iEnergizer interview questions for designations

 Customer Care

 (2)

 Customer Care Representative

 (1)

 Inbound Customer Care Executive

 (3)

 Assistant Customer Care Executive

 (1)

 Senior Customer Care Representative

 (1)

 Voice Process Customer Care Executive

 (1)

 Customer Executive

 (11)

 Customer Service Executive

 (61)

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Feb 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Quick introduction of me .
2

HR Round (2 Questions)

  • Q1. Tell me about yourself.
  • Q2. Tell me about your hometown.
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. How is your past day tell me some highlights of the day

Customer Care Executive Jobs at iEnergizer

View all
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What is your long term goal ?
  • Q2. Why do you choose bpo?
  • Q3. Why should i hire you?
  • Q4. Would you be comfortable working rotational shift?
  • Q5. What is your salary exspectation?

Interview Preparation Tips

Interview preparation tips for other job seekers - Have passions and hard work

Customer Care Executive Interview Questions

user image Anonymous

posted on 14 Sep 2023

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on topic of your own choice for two minutes
  • Q3. Why did you leave your previous organisation
2

Technical Round (4 Questions)

  • Q1. Scenerio based questions such as what will you to calm a irated customer
  • Q2. Tell me about yourself
  • Q3. Are you comfortable working in night shift
  • Q4. Are you here for long haul

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous first of all this is a fraud company they don't care about your previous organisation because they don't do background verification. They just need to see to your communication skills and don't worry if you have average communication skill they will hire anyone. They just need to see can you form a sentence in your language or not
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Self introduction

Customer Care Executive Interview Questions

user image Anonymous

posted on 17 Nov 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

It was simple, you can crack it Easley

3

HR Round (3 Questions)

  • Q1. Introduction tell me about yourself
  • Q2. Tell.me about your yesterday
  • Q3. Describe about the last movie you have watched

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Communication skills should be very good, they will only see your Communication skills and pronunciation thats it.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care Executive interview?
iEnergizer interview process usually has 2-3 rounds. The most common rounds in the iEnergizer interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for iEnergizer Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, customer care, voice process, Telecalling and bpo.
What are the top questions asked in iEnergizer Customer Care Executive interview?

Some of the top questions asked at the iEnergizer Customer Care Executive interview -

  1. Difference between inbound and outbound processe...read more
  2. What is slang? Difference between slang and abuse. # Black lives matter moveme...read more
  3. Introduce yourself What is credit card ? What is customer servi...read more
How long is the iEnergizer Customer Care Executive interview process?

The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at iEnergizer Customer Care Executive

based on 25 interviews in last 1 year

3 Interview rounds

  • HR Round
  • One-on-one Round 1
  • One-on-one Round 2
View more

People are getting interviews through

based on 45 iEnergizer interviews
WalkIn
Referral
Job Portal
Company Website
60%
20%
16%
4%
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Care Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹6 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

iEnergizer Customer Care Executive Reviews and Ratings

based on 10.1k reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

4.9

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

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