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iEnergizer Customer Care Executive Interview Questions and Answers for Experienced

Updated 4 Dec 2024

16 interviews found

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Customer Care Executive Interview Questions

user image Suraj Shaikh

posted on 4 Dec 2024

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jun 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. No questions from HR. Hr only speaks regarding sallary.
2

Aptitude Test Round

Typing & versent. Typing speed 25 accuracy 85

3

One-on-one Round (1 Question)

  • Q1. Self introduction and experience talk. Mock call.

Customer Care Executive Interview Questions

user image Shivangi Sharma

posted on 26 Jun 2024

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. HR ask tell me your favorite dish?

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Oct 2023

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Technical Round (3 Questions)

  • Q1. DON'T JOIN THIS COMPANY
  • Q2. DON'T JOIN THIS COMPANY PLEASE
  • Q3. DON'T JOIN THIS COMPANY PLEASE ?
2

One-on-one Round (1 Question)

  • Q1. DON'T JOIN THIS COMPANY

Interview Preparation Tips

Interview preparation tips for other job seekers - Please Don't Join This Company, This Review Is Not Given By Me Hr Force Every Candidate To Give 5 Star Ratings 😂 I Don't Know , Who Does That , What Kind Of Company Is This 😂

Customer Care Executive Interview Questions

user image Anonymous

posted on 20 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. Intero yourself
  • Q2. Last weekend and daily routine
  • Q3. Reading words and versant round
  • Q4. Client round and
  • Q5. Memorable day and wt you do yesterday

Interview Preparation Tips

Interview preparation tips for other job seekers - This company is very good All hr they Al very helpful ND good

iEnergizer interview questions for designations

 Customer Care

 (2)

 Customer Care Representative

 (1)

 Inbound Customer Care Executive

 (3)

 Assistant Customer Care Executive

 (1)

 Senior Customer Care Representative

 (1)

 Voice Process Customer Care Executive

 (1)

 Customer Executive

 (11)

 Customer Service Executive

 (61)

Customer Care Executive Interview Questions

user image kanika sahni

posted on 18 Apr 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Oct 2023.

3 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
2

Case Study Round

Give senerio regarding calling experience

3

One-on-one Round (1 Question)

  • Q1. Current background and why u join our company

Customer Care Executive Interview Questions

user image Anonymous

posted on 14 Sep 2023

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Mar 2023.

2 Interview Rounds

1

HR Round (3 Questions)

  • Q1. Tell me about yourself
  • Q2. Speak on topic of your own choice for two minutes
  • Q3. Why did you leave your previous organisation
2

Technical Round (4 Questions)

  • Q1. Scenerio based questions such as what will you to calm a irated customer
  • Q2. Tell me about yourself
  • Q3. Are you comfortable working in night shift
  • Q4. Are you here for long haul

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous first of all this is a fraud company they don't care about your previous organisation because they don't do background verification. They just need to see to your communication skills and don't worry if you have average communication skill they will hire anyone. They just need to see can you form a sentence in your language or not

Customer Care Executive Jobs at iEnergizer

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Customer Care Executive Interview Questions

user image Anonymous

posted on 17 Nov 2023

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

It was simple, you can crack it Easley

3

HR Round (3 Questions)

  • Q1. Introduction tell me about yourself
  • Q2. Tell.me about your yesterday
  • Q3. Describe about the last movie you have watched

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Care Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Communication skills should be very good, they will only see your Communication skills and pronunciation thats it.

Customer Care Executive Interview Questions

user image VAGEESH SHARMA

posted on 15 Aug 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jul 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (6 Questions)

  • Q1. Give your introduction.
  • Q2. Describe your daily routine.
  • Q3. What is a Bpo and customer service?
  • Q4. What is technical support?
  • Q5. Your most memorabale day?
  • Q6. Your yesterday routine

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare these questions in your own words with proper grammar and confidence while speaking
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in May 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. About intro, why should we hire u
  • Q2. Why should u handle angry customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a great opportunity to if u join to iengizer.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. 1-Tell me about yourself?
  • Q2. What is your memorable day in your life
2

HR Round (2 Questions)

  • Q1. How was your yesterday?
  • Q2. What is bpo and why you join here

Interview Preparation Tips

Interview preparation tips for other job seekers - Please read this questions for bpo interview.I definitely sure you are selected thank you all.

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Care Executive interview for experienced candidates?
iEnergizer interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the iEnergizer interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.
How to prepare for iEnergizer Customer Care Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, customer care, inbound voice process, Telecalling and Bpo Voice.
What are the top questions asked in iEnergizer Customer Care Executive interview for experienced candidates?

Some of the top questions asked at the iEnergizer Customer Care Executive interview for experienced candidates -

  1. What is a Bpo and customer servi...read more
  2. Speak on topic of your own choice for two minu...read more
  3. What is technical suppo...read more
How long is the iEnergizer Customer Care Executive interview process?

The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

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Interview Process at iEnergizer Customer Care Executive for Experienced

based on 4 interviews in last 1 year

Interview experience

3.5
  
Good

People are getting interviews through

based on 10 iEnergizer interviews
WalkIn
Job Portal
60%
40%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Care Executive Salary
based on 1.5k salaries
₹1 L/yr - ₹6 L/yr
13% more than the average Customer Care Executive Salary in India
View more details

iEnergizer Customer Care Executive Reviews and Ratings

based on 10.1k reviews

4.9/5

Rating in categories

4.9

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

4.9

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

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