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iEnergizer Customer Care Executive Interview Questions, Process, and Tips for Freshers
Top iEnergizer Customer Care Executive Interview Questions and Answers for Freshers
- Q1. Difference between inbound and outbound processes?
- Q2. Introduce yourself What is credit card ? What is customer service?
- Q3. What is bpo?
iEnergizer Customer Care Executive Interview Experiences for Freshers
15 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about yourself
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient approach towards customers
Received multiple awards for outstanding customer service
- Q2. What you did last day
- Ans.
Yesterday, I handled customer inquiries, resolved issues, and provided support via phone and email.
Handled customer inquiries
Resolved customer issues
Provided support via phone and email
- Q3. Topic on social media
- Q4. Topic on pollution
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Apr 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Introduction about me
- Q2. Past experience and qualifications
(3 Questions)
- Q1. Where you come from
- Q2. How you'll manage your time
- Q3. What you did yesterday
Interview Preparation Tips
Jatin Chauhan
Selected
I applied via Walk-in and was interviewed in Dec 2023. There were 4 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. What didi you do yesterday ?
(2 Questions)
- Q1. Self Introduction
- Q2. Why did you choose this field as you're from another field?
(2 Questions)
- Q1. In this you have to repeat those words that you'll listen in your headphones
- Q2. And speak as well they are checking how good you understand English and in accent.
(2 Questions)
- Q1. One case study they asked related toy work process
- Q2. Every thing you'll answer they will make a new question out of it so be prepared what you written on your resume they will ask it thoroughly
Interview Preparation Tips
Selected
I applied via Company Website and was interviewed in Feb 2024. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, experience
Versant test , and aptitude test
(2 Questions)
- Q1. Introduction qualification experience random topic
- Q2. Experience last salary
Interview Preparation Tips
iEnergizer interview questions for designations
Selected
I applied via Walk-in and was interviewed in Jul 2023. There were 3 interview rounds.
(3 Questions)
- Q1. Introduce yourself
- Q2. Why you want to join BPO
- Ans.
it provides job opportunities for people across different educational backgrounds and skill levels
- Q3. How long do you serve?
- Ans.
I will serve atleast 1 year
(2 Questions)
- Q1. Introduce yourself
- Q2. Why BPO and what do you know about BPO
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
(1 Question)
- Q1. Introduction and asking for AI knowledge as the process was related to AI
(1 Question)
- Q1. Introduction and salary discussion
Interview Preparation Tips
Customer Care Executive Jobs at iEnergizer
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. Tell me something about you.
- Q2. Some basic knowledge.
Interview Preparation Tips
I applied via Referral and was interviewed in Aug 2022. There were 2 interview rounds.
(1 Question)
- Q1. Introduce yourself What is credit card ? What is customer service?
- Ans.
I am a customer care executive. Credit card is a payment card issued to users to enable them to pay for goods and services. Customer service is the assistance provided to customers before, during, and after purchase.
Credit card is a plastic card that allows users to borrow money from a bank or financial institution to make purchases.
It comes with a credit limit, interest rate, and other fees.
Customer service is the sup...
Interview Preparation Tips
- They company is is doing well su
- Web Technologies
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
(2 Questions)
- Q1. What is my profile.
- Q2. Why do I like to join that organisation
(1 Question)
- Q1. Qualification and why do I want to pursue private BPO after having background in science
(1 Question)
- Q1. It was normal typing master test.
(3 Questions)
- Q1. How to spend weekend
- Q2. What is social marketing
- Ans.
Social marketing is the use of social media platforms to promote a product or service.
It involves creating and sharing content on social media platforms like Facebook, Twitter, Instagram, etc.
The goal is to engage with the target audience and build brand awareness.
Social marketing can also involve paid advertising on social media platforms.
Examples include sponsored posts, influencer marketing, and social media contest...
- Q3. What is bpo Tell me about your hobbies
Interview Preparation Tips
Simple question ask HR as a fresher
1.What is bpo
2.what is costmer seivece
3.How to spend yesterday
4.what is social marketing
What people are saying about iEnergizer
iEnergizer Interview FAQs
The duration of iEnergizer Customer Care Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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iEnergizer Customer Care Executive Interview Process for Freshers
based on 9 interviews
2 Interview rounds
- HR Round
- One-on-one Round
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iEnergizer Customer Care Executive Reviews and Ratings
based on 11.6k reviews
Rating in categories
|
Customer Service Executive
2.3k
salaries
|  ₹0.9 L/yr - ₹8 L/yr |
|
Senior Executive
1.8k
salaries
| ₹1.2 L/yr - ₹7 L/yr |
|
Customer Care Executive
1.5k
salaries
| ₹1 L/yr - ₹6 L/yr |
|
Customer Support Executive
1.2k
salaries
| ₹1.1 L/yr - ₹6 L/yr |
|
Senior Customer Service Executive
1.1k
salaries
| ₹1.1 L/yr - ₹6.6 L/yr |
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