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167 iEnergizer Jobs

Customer Care Executive || US Process || Noida

1-5 years

₹ 4 - 5.5L/yr

Noida

100 vacancies

Customer Care Executive || US Process || Noida

iEnergizer

posted 5hr ago

Job Description

📢 We're Hiring! Join iEnergizer for International Voice Support for Payment gateway platform!


𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻: Customer service Specialist

Openings: 100


Date of Joining: 21st February 2025


Immediate Joiners Preferred!



𝗝𝗼𝗯 𝗗𝗲𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻:

  • Handle international customer queries and provide effective solutions through voice support. Deliver excellent customer service by maintaining a professional and friendly tone.
  • Address customer concerns and resolve issues promptly.
  • Collaborate with team members to meet and exceed performance targets.
  • Maintain accurate records of customer interactions.


𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:

  • Minimum 6 months of experience in BPO (International experience preferred). Excellent communication and interpersonal skills.
  • Ability to handle customer inquiries efficiently.
  • Willingness to work in a 24*7 environment.


Walk-In 𝗗𝗲𝘁𝗮𝗶𝗹𝘀: Location: Energizer, A37, ENTRY Gate No. 2, NOIDA Sector 60 (Nearest Metro Station: Noida -59)

you can conduct VIRTUAL INTERVIEW as well.



Contact:

Akanksha Sharma

9560883080

Human Resource Team - iEnergizer




Employment Type: Full Time, Permanent

Read full job description

iEnergizer Interview Questions & Tips

Prepare for iEnergizer Customer Care Executive roles with real interview advice

Top iEnergizer Customer Care Executive Interview Questions

Q1. Difference between inbound and outbound processes?
Q2. What is slang? Difference between slang and abuse. # Black lives matter movement,etc.
Q3. Introduce yourself What is credit card ? What is customer service?
View all 16 questions

What people at iEnergizer are saying

4.9
 Rating based on 11k Customer Care Executive reviews

Likes

Only I get salary on time and there is no support from operation team

  • Salary - Excellent
  • +1 more
Dislikes

I have joined Ienergizer last year recently I had arguments with my AM his is using unprofessional way of talking or thread me everytime I will hold your salary and all after this he also hold my salary then I complaint with HR after this he is now targetting me and his manager also supported him this is my one of the worst experience which I faced in my career the environment is not good really.

  • Job security - Bad
  • +4 more
Read 11k Customer Care Executive reviews

Customer Care Executive salary at iEnergizer

reported by 1.5k employees
₹1 L/yr - ₹6 L/yr
14% more than the average Customer Care Executive Salary in India
View more details

What iEnergizer employees are saying about work life

based on 22.2k employees
87%
76%
87%
69%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

iEnergizer Benefits

Submitted by Company
Supportive Work Environment
Flexible Shift Hours
Performance Based Bonuses and Incentives
Comprehensive Healthcare Coverage
Submitted by Employees
Cafeteria
Job Training
Soft Skill Training
Health Insurance
Work From Home
Gymnasium +6 more
View more benefits

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iEnergizer Noida Office Location

View all
Noida Office
Headquarter
A-37, Block A, Sector 60, Noida, Uttar Pradesh 201301 Noida
201301

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