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iEnergizer Customer Support Executive Interview Questions, Process, and Tips

Updated 24 Feb 2025

Top iEnergizer Customer Support Executive Interview Questions and Answers

iEnergizer Customer Support Executive Interview Experiences

35 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There were 3 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer support executive with a background in resolving customer issues and providing excellent service.

    • Over 5 years of experience in customer support roles

    • Skilled in handling customer inquiries and complaints

    • Proficient in using CRM systems to track customer interactions

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service

  • Answered by AI
  • Q2. How you spent your previous day
  • Ans. 

    I spent my previous day assisting customers with their inquiries and resolving issues.

    • Responded to customer emails and phone calls

    • Troubleshooted technical issues with customers' accounts

    • Provided guidance on product usage and features

    • Escalated complex issues to the appropriate department for resolution

  • Answered by AI
Round 2 - Group Discussion 

A topic was given and everybody has to take part in the discussion

Round 3 - One-on-one 

(2 Questions)

  • Q1. Why you are applying for this job
  • Ans. 

    I am passionate about helping customers and resolving their issues efficiently.

    • Enjoy problem-solving and assisting others

    • Have strong communication skills

    • Previous experience in customer service roles

    • Value providing excellent customer support

  • Answered by AI
  • Q2. What are your future plans
  • Ans. 

    I plan to continue growing in my role as a Customer Support Executive and eventually move into a leadership position within the company.

    • Continue improving my customer service skills through training and feedback

    • Work towards taking on more responsibilities and projects within the customer support team

    • Develop leadership qualities and seek opportunities for advancement within the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication skills are tested.
Never say that you are planning for higher studies as the recruiter will think that you will be quitting the job after a short duration.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Littel bit exp and introduction
  • Q2. Asking you comfortable ya not rotational shift.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy.

Customer Support Executive Interview Questions Asked at Other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
Q2. If customer is angry how can you make him understand
Q3. Customer satisfaction how can you provide.
Q4. Do you have aadhaar card with phone number linked with it?
Q5. 1.what is customer support?

I applied via AmbitionBox and was interviewed in Oct 2022. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Why should your hire you
  • Ans. Because i want to be independent and learn more new things
  • Answered Anonymously
  • Q2. Is rotational working
  • Q3. Why join bpo and why hire you
  • Ans. Yes i am work 24 hours
  • Answered Anonymously
  • Q4. I want to be independent

Interview Preparation Tips

Interview preparation tips for other job seekers - please pass the questions and i want a job and why should you hire
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself, the best day of your life, work experience
Round 2 - Assignment 

Typing test, ops round

Interview Preparation Tips

Interview preparation tips for other job seekers - Be fluent and confident in English

iEnergizer interview questions for designations

 Customer Support

 (1)

 Customer Support Associate

 (8)

 Senior Customer Support Executive

 (2)

 Assistant Customer Support Executive

 (2)

 Global Customer Support

 (1)

 Engineer- Customer Support

 (1)

 Customer Executive

 (12)

 Customer Care Executive

 (90)

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About yourself in detail
  • Q2. About work experience

I applied via Approached by Company and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Easy question but one should have a good communication well speaking English and clear loud voice pronounciation.
  • Q2. It's just introduction self question

Interview Preparation Tips

Topics to prepare for iEnergizer Customer Support Executive interview:
  • Confident
Interview preparation tips for other job seekers - I would highly recommend to everyone because einerzer gives a great apportunity to evryone.if you are not selected also they will helps u to find a different way in other process which you will be easily selected

Customer Support Executive Jobs at iEnergizer

View all
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. It's just normal self introduction and for communication check
Round 3 - Aptitude Test 

Basic aptitude question with grammar and simple calculation

Round 4 - Behavioral 

(1 Question)

  • Q1. It's depend upon the situation basically they just want to know about your experience and knowledge related to the designation

I applied via Walk-in

Round 1 - HR 

(1 Question)

  • Q1. Self introduction, About our native place
Round 2 - Behavioral 

(1 Question)

  • Q1. Self introduction, why should i hire you , About our native place

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills ,Fulent in English and Atleast one reasonable language
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How did you spent your last birthday ?
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about the company for whom you have been selected

Interview Preparation Tips

Interview preparation tips for other job seekers - Be a Good and confident speaker
Read lots of paragraphs before interview and don't hesitate to ask questions to your interviewer
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. About self intro

Interview Preparation Tips

Interview preparation tips for other job seekers - na

iEnergizer Interview FAQs

How many rounds are there in iEnergizer Customer Support Executive interview?
iEnergizer interview process usually has 1-2 rounds. The most common rounds in the iEnergizer interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for iEnergizer Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at iEnergizer. The most common topics and skills that interviewers at iEnergizer expect are Customer Service, Inbound Process, customer support, Customer Handling and Communication Skills.
What are the top questions asked in iEnergizer Customer Support Executive interview?

Some of the top questions asked at the iEnergizer Customer Support Executive interview -

  1. What is Black Lives Matter moveme...read more
  2. What is BPO & what is inbound or outbou...read more
  3. What is LGBTQ communi...read more
How long is the iEnergizer Customer Support Executive interview process?

The duration of iEnergizer Customer Support Executive interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

iEnergizer Customer Support Executive Interview Process

based on 54 interviews

3 Interview rounds

  • HR Round
  • One-on-one Round - 1
  • One-on-one Round - 2
View more
Join iEnergizer Unlocking Potential, Unleashing Performance
iEnergizer Customer Support Executive Salary
based on 1.1k salaries
₹1.1 L/yr - ₹6 L/yr
19% more than the average Customer Support Executive Salary in India
View more details

iEnergizer Customer Support Executive Reviews and Ratings

based on 906 reviews

4.4/5

Rating in categories

4.4

Skill development

4.4

Work-life balance

4.4

Salary

4.4

Job security

4.4

Company culture

4.3

Promotions

4.4

Work satisfaction

Explore 906 Reviews and Ratings
Customer Support Executive

Noida

0-5 Yrs

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Customer Support Executive

Noida

0-4 Yrs

₹ 0.5-0.7 LPA

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