20+ Athena BPO Customer Service Executive Interview Questions & Answers | Complete Prep Guide 2025

Athena BPO Customer Service Executive Interview Experiences

7 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 14 May 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Result

Selected

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all Resume tips

Round 2 - Technical

(3 Questions)

Q1. Tell me about your self?

Add your answer

Q2. Why we should hire your?

Add your answer

Q3. Why you want to work in our company?

Add your answer

Round 3 - Technical

(2 Questions)

Q1. How long you work in our company?

Add your answer

Q2. Tell me about your self?

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 6 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.

Add your answer

Q2. Tell me something about for Mumbai

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 2 May 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Are you comfortable to talk in English

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 23 Jul 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be honest with your years of experience. All information you share will be verified at the time of joining.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Same questions asked by the manager

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 9 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. How long will you work in this company?

Add your answer

Q3. Do your parents knows you are working for call center?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. About my self why did want to join

Add your answer

Q2. Rates of speech and engliss speaking

Ans.

Rates of speech and English speaking are important for effective communication in customer service.

Speaking clearly and at a moderate pace helps customers understand you better
Using simple language and avoiding jargon can make communication easier
Being aware of cultural differences in language and communication styles is important
Active listening and asking clarifying questions can help ensure effective communication
Ex...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Top trending discussions

View All

Interview Tips & Stories

I have been shortlisted for an interview at Bloomberg for the investment / real estate reporter role. How can I prepare for the interview? What all do I need to keep in mind for my prep? Please help, I am very nervous! Thank you

Got a question about Athena BPO?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself

View 1 more answer

Q2. Why you want to join tech Mahindra

Add your answer

Q3. What's your memorable day of your life

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 6 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire

2 Questions

Q1. Convenient for night shift

Add your answer

Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About your self ???

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

Athena BPO Interview FAQs

How many rounds are there in Athena BPO Customer Service Executive interview?

Athena BPO interview process usually has 2-3 rounds. The most common rounds in the Athena BPO interview process are Resume Shortlist, HR and Technical.

How to prepare for Athena BPO Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athena BPO. The most common topics and skills that interviewers at Athena BPO expect are outbound process, Calling, Inbound Calls, Inbound Process and Outbound Calling.

Tell us how to improve this page.

Athena BPO Interviews By Designations

Interview Questions for Popular Designations

Athena BPO Customer Service Executive Interview Process

based on 4 interviews

2 Interview rounds

Resume Shortlist Round
HR Round

Tech Mahindra Customer Service Executive Interview Questions

3.5

• 114 Interviews

Accenture Customer Service Executive Interview Questions

3.8

• 16 Interviews

Genpact Customer Service Executive Interview Questions

3.8

• 15 Interviews

Cognizant Customer Service Executive Interview Questions

3.7

• 12 Interviews

HCLTech Customer Service Executive Interview Questions

3.5

• 11 Interviews

TCS Customer Service Executive Interview Questions

3.7

• 10 Interviews

WNS Customer Service Executive Interview Questions

3.4

• 5 Interviews

IBM Customer Service Executive Interview Questions

4.0

• 4 Interviews

ICCS Customer Service Executive Interview Questions

3.1

• 3 Interviews

HRH Next Services Customer Service Executive Interview Questions

3.1

• 3 Interviews

View all

Athena BPO Customer Service Executive Salary

based on 387 salaries

₹1 L/yr - ₹4 L/yr

31% less than the average Customer Service Executive Salary in India

View more details

Athena BPO Salaries in India

Customer Service Executive 387 salaries	₹0 L/yr - ₹0 L/yr
Telecaller 123 salaries	₹0 L/yr - ₹0 L/yr
Sales Executive 111 salaries	₹0 L/yr - ₹0 L/yr
Team Lead 89 salaries	₹0 L/yr - ₹0 L/yr
Customer Care Executive 64 salaries	₹0 L/yr - ₹0 L/yr