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Athena BPO Customer Service Executive Interview Questions and Answers

Updated 23 Jul 2023

7 interviews found

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Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Tell me about your self?
  • Q2. Why we should hire your?
  • Q3. Why you want to work in our company?
3

Technical Round (2 Questions)

  • Q1. How long you work in our company?
  • Q2. Tell me about your self?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Dec 2022.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
  • Q2. Tell me something about for Mumbai

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Nov 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Are you comfortable to talk in English
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Jul 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role
3

One-on-one Round (1 Question)

  • Q1. Same questions asked by the manager

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.

Athena BPO interview questions for designations

 Customer Sales Executive

 (2)

 Sales Executive

 (3)

 MIS Executive

 (2)

 CSR Executive

 (1)

 Tele Marketing Executive

 (3)

 HR Executive

 (1)

 Collections Executive

 (1)

 Tellecaller Executive

 (1)

I applied via Walk-in and was interviewed in Oct 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (5 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

I applied via Apna Jobs and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

HR Round (3 Questions)

  • Q1. Why are you looking for a change?
  • Q2. How long will you work in this company?
  • Q3. Do your parents knows you are working for call center?

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

I applied via Referral and was interviewed before Apr 2021.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

HR Round (2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell about your self
  • Q2. Why u choose this line

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Introduction about urself Ur current ctc
  • Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hind...read more
  • Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving

Athena BPO Interview FAQs

How many rounds are there in Athena BPO Customer Service Executive interview?
Athena BPO interview process usually has 2-3 rounds. The most common rounds in the Athena BPO interview process are Resume Shortlist, HR and Technical.
How to prepare for Athena BPO Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athena BPO. The most common topics and skills that interviewers at Athena BPO expect are outbound process, Calling, Inbound Calls, Inbound Process and Outbound Calling.

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People are getting interviews through

based on 6 Athena BPO interviews
Referral
WalkIn
Job Portal
50%
33%
17%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Athena BPO Customer Service Executive Salary
based on 387 salaries
₹1 L/yr - ₹3.5 L/yr
28% less than the average Customer Service Executive Salary in India
View more details

Athena BPO Customer Service Executive Reviews and Ratings

based on 130 reviews

3.1/5

Rating in categories

3.2

Skill development

2.8

Work-Life balance

2.7

Salary & Benefits

2.8

Job Security

3.0

Company culture

2.4

Promotions/Appraisal

3.0

Work Satisfaction

Explore 130 Reviews and Ratings
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