Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Athena BPO

Compare

3.2

based on 709 Reviews

Video summary

Filter interviews by

Athena BPO Customer Service Executive Interview Questions and Answers

Updated 23 Jul 2023

Athena BPO Customer Service Executive Interview Experiences

7 interviews found

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 14 May 2023

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Result

Selected

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Technical

(3 Questions)

Q1. Tell me about your self?

Add your answer

Q2. Why we should hire your?

Add your answer

Q3. Why you want to work in our company?

Add your answer

Round 3 - Technical

(2 Questions)

Q1. How long you work in our company?

Add your answer

Q2. Tell me about your self?

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 6 Jun 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.

Add your answer

Q2. Tell me something about for Mumbai

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 2 May 2023

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all tips

Round 2 - HR

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Are you comfortable to talk in English

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 23 Jul 2023

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.

View all tips

Round 2 - HR

(1 Question)

Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Same questions asked by the manager

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.

View all tips

Round 2 - HR

(5 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Share details of your previous job.

Add your answer

Q4. Why should we hire you?

Add your answer

Q5. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 9 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.

View all tips

Round 2 - HR

(3 Questions)

Q1. Why are you looking for a change?

Add your answer

Q2. How long will you work in this company?

Add your answer

Q3. Do your parents knows you are working for call center?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.

View all tips

Round 2 - HR

(2 Questions)

Q1. About my self why did want to join

Add your answer

Q2. Rates of speech and engliss speaking

Ans.

Rates of speech and English speaking are important for effective communication in customer service.

Speaking clearly and at a moderate pace helps customers understand you better
Using simple language and avoiding jargon can make communication easier
Being aware of cultural differences in language and communication styles is important
Active listening and asking clarifying questions can help ensure effective communication
Ex...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

Top trending discussions

View All

Career Advice

caringpassionflower

currently not working

Need Advice: Job Offer in Mumbai vs. Indore – Which One to Choose?

Hi Everyone, I need some suggestions. I have two job offers: 1. Team Lead - Tele Collection (Mumbai) with a 10 LPA package 2. Relationship Manager (Indore, Fintech) with a 5.6 LPA package (which is the average for Indore) I’m originally from Indore, so I’m unsure whether to go for the higher package in Mumbai or stay in my hometown with a lower salary. Which one would you choose and why? Looking forward to your insights! Thanks!

Got a question about Athena BPO?

Ask anonymously on communities.

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Imarque Solutions

Anonymous

posted on 26 Aug 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell about your self

Ans.

I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries and complaints
I have a proven track record of meeting and exceeding customer satisfaction goals

Answered by AI

Add your answer

Q2. Why u choose this line

Ans.

I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

Passion for helping others
Enjoy providing excellent customer service
Opportunity to interact with diverse range of people

Answered by AI

Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:

Communication Skills
Negotiation Skills
MS Office
Computer Skills

Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Executive Interview Questions & Answers

Invensis Technologies

Anonymous

posted on 10 Oct 2024

Interview experience

Average

Difficulty level

Process Duration

Result

Round 1 - Technical

(2 Questions)

Q1. About u r self

Add your answer

Q2. Why iam hire u

Ans.

I am a dedicated and experienced customer service professional with a proven track record of exceeding customer expectations.

I have X years of experience in customer service roles
I have a strong ability to communicate effectively with customers and resolve issues efficiently
I am highly organized and detail-oriented, ensuring that all customer inquiries are handled promptly and accurately

Answered by AI

Add your answer

Customer Service Executive Interview Questions & Answers

Mas Callnet

Anil Kabra

posted on 14 Mar 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Apna Jobs and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR

(3 Questions)

Q1. Introduction about urself Ur current ctc

Ans.

I am a dedicated and experienced customer service executive with a passion for helping customers and resolving issues efficiently.

I have over 5 years of experience in customer service roles
I am skilled in handling customer inquiries, resolving complaints, and providing product information
I have a proven track record of meeting and exceeding customer satisfaction goals
I am proficient in using CRM systems and other custo

Answered by AI

Add your answer

Q2. Second round was on call with client asking about ur introduction ur prevoius work details why u leave prevoius company ur family background in english and hindi language After that explaining work profi...

Add your answer

Q3. No holiday for 3 month on time u have to come and half an hour it can be late...for leaving

Add your answer

Athena BPO Interview FAQs

How many rounds are there in Athena BPO Customer Service Executive interview?

Athena BPO interview process usually has 2-3 rounds. The most common rounds in the Athena BPO interview process are Resume Shortlist, HR and Technical.

How to prepare for Athena BPO Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Athena BPO. The most common topics and skills that interviewers at Athena BPO expect are outbound process, Calling, Inbound Calls, Inbound Process and Outbound Calling.

Tell us how to improve this page.

Athena BPO Interviews By Designations

Interview Questions for Popular Designations

Athena BPO Customer Service Executive Interview Process

based on 4 interviews

2 Interview rounds

Resume Shortlist Round
HR Round

Tech Mahindra Customer Service Executive Interview Questions

3.5

• 117 Interviews

Genpact Customer Service Executive Interview Questions

3.8

• 16 Interviews

Accenture Customer Service Executive Interview Questions

3.8

• 16 Interviews

Cognizant Customer Service Executive Interview Questions

3.8

• 12 Interviews

HCLTech Customer Service Executive Interview Questions

3.5

• 11 Interviews

TCS Customer Service Executive Interview Questions

3.7

• 10 Interviews

WNS Customer Service Executive Interview Questions

3.4

• 5 Interviews

IBM Customer Service Executive Interview Questions

4.0

• 4 Interviews

ICCS Customer Service Executive Interview Questions

3.1

• 3 Interviews

HRH Next Services Customer Service Executive Interview Questions

3.1

• 3 Interviews

View all

Athena BPO Customer Service Executive Salary

based on 385 salaries

₹1 L/yr - ₹3.5 L/yr

31% less than the average Customer Service Executive Salary in India

View more details

Athena BPO Salaries in India

Customer Service Executive 384 salaries	₹1 L/yr - ₹3.5 L/yr
Telecaller 123 salaries	₹0.8 L/yr - ₹4.5 L/yr
Sales Executive 118 salaries	₹1.2 L/yr - ₹3.5 L/yr
Team Lead 89 salaries	₹1.5 L/yr - ₹5.5 L/yr
Customer Care Executive 64 salaries	₹0.9 L/yr - ₹3 L/yr