Athena BPO is rated
3.1 out of 5 stars on
AmbitionBox, based on 131 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Athena BPO is rated
3.1 out of 5 stars on
AmbitionBox, based on 131 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Athena BPO Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Supervisor were good in support. Positive environment, Equality
Dislikes
Suddenly process getting closed
Customer Service Executive in
Mumbai
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Oct 2024
Likes
Nothing is there to like. just don't go
Dislikes
Everything from team lead to manager everything
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Service Delivery Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Sep 2024
Likes
Only salary
Dislikes
Exceeded shift timings
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 12 Sep 2024
Likes
Team bound and work environment
Dislikes
Canteen food and working device issue always not working probably
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 08 Sep 2024
Likes
Good always providing to upgrade skills
Dislikes
Discipline is not good for employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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Athena BPO.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2024
Likes
excellent company with a good manpower and management. So here very good opportunity to work here. Work hard, sincere, brave to give more support to the company.
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai
Full Time
·
Operations Support Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
4.0
Work-Life Balance
posted on 11 May 2024
Likes
Fresher start job
Dislikes
Target based
Work Details
Work days: Monday to Saturday
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Mar 2024
Likes
Just working for family problems
Dislikes
There are drug addicts and managers don't have manners to talk with employees always use abusive words with male employees and flirt with females employees and always promotes the female employees by doing everything with then
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Oct 2023
Likes
Very poor and faltu company ever seen.
Dislikes
Dislike bhar bhar ke hai vaha pe koi aapke bare me bhi dekhta una he chalate hai. Sunday ko off nhi or no any leaves on festivals. Only muslim festival ko off hota hai or sab ke sab muslim bhare pade hai team leader se leakar manager floor manager CEO sab muslim hindu ko koi mayne nhi rakhte🤬🤬🤬
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Other Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2023
Likes
As a employee I am very comfortable with my Seniors, they are very helpful and supportive. An the working environment very good, they celebrate every festival and they suppot every culture. Over all I say for Freshers it's a good company for learning and earning.
Dislikes
There are some negative points I feld about salary increment and promotion.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mumbai Suburban
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 22 Oct 2023
Likes
You Can Improve Your Communication Skills And Can Learn About Credit Cards And Other Types Of Loan
Dislikes
Work Environment Is Very Unprofessional Managers Are Very Rude And Unethical
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 17 Jan 2024
Likes
They treat all people equally
Dislikes
Job timing late appraisal in salary late promotion
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Banking Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 04 Feb 2024
Likes
They care of the employee
Dislikes
But
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 20 Dec 2023
Likes
Office shift timing
Dislikes
Tosse time
Customer Service Executive in
Mumbai
Full Time
·
Lending Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 02 May 2023
Likes
It's not a bad company, particularly my tl has been very understanding and the overall environment is good
People also ask about Athena BPO's Customer Service Executives
Is Athena BPO a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 131 employee reviews, it's clear that most customer service executives have an average experience working at Athena BPO. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO pay their Customer Service Executives well?
According to AmbitionBox reviews, Athena BPO customer service executives rate their salary and benefits at 2.6 out of 5, based on 131 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO's customer service executives salaries here and to read reviews specifically about salary and benefits at Athena BPO for customer service executives, click here.
How is the work culture at Athena BPO for Customer Service Executives?
Work culture at Athena BPO for customer service executives is rated 3.0 out of 5 by 131 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Athena BPO for customer service executives, click here.
How is the job security at Athena BPO for Customer Service Executives?
Based on 131 reviews on AmbitionBox, Athena BPO's customer service executives rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO. To read reviews about job security at Athena BPO for customer service executives, click here.
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Athena BPO Customer Service Executive Reviews by Locations