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Athena BPO

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Athena BPO Customer Service Executive Reviews

Updated 14 Feb, 2025
Overall Rating
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3.1/5
based on 135 reviews

Rating distribution

Category Ratings

3.2

Skill development

3.0

Company culture

3.0

Work satisfaction

2.9

Job security

2.7

Salary

2.7

Work-life balance

2.3

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What employees say about Athena BPO?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

92% employees reported

Monday to Saturday

Monday to Saturday

67% employees reported

Flexible timing

Flexible timing

35% employees reported

No travel

No travel

64% employees reported

Gender based rating

3.6
female

Rated by Women

38 reviews

2.9
male

Rated by Men

84 reviews

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Top Mentions in Athena BPO Customer Service Executive Reviews

135 reviews found

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People also ask about Athena BPO's Customer Service Executives

Is Athena BPO a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 135 employee reviews, it's clear that most customer service executives have an average experience working at Athena BPO. Skill development holds the highest rating at 3.2, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about skill development and career growth on AmbitionBox.
Does Athena BPO pay their Customer Service Executives well?
According to AmbitionBox reviews, Athena BPO customer service executives rate their salary and benefits at 2.7 out of 5, based on 135 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Athena BPO's customer service executives salaries here and to read reviews specifically about salary and benefits at Athena BPO for customer service executives, click here .
How is the work culture at Athena BPO for Customer Service Executives?
Work culture at Athena BPO for customer service executives is rated 3.0 out of 5 by 135 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Athena BPO for Customer Service Executives?
Based on 135 reviews on AmbitionBox, Athena BPO's customer service executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Athena BPO.
Is work from home available to Customer Service Executives at Athena BPO?
According to AmbitionBox, 8% of Athena BPO's customer service executives work from home permanently, 92% work from the office, and undefined% follow a hybrid model, based on 12 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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Athena BPO Customer Service Executive Salary
based on 384 salaries
₹1 L/yr - ₹3.5 L/yr
31% less than the average Customer Service Executive Salary in India
View more details
freemeal
Free meal
2 total responses
cab
Office cab/shuttle
1 total response
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
1 total response
+3 more benefits
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