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Magus Customer Dialog

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3.7

based on 404 Reviews

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Magus Customer Dialog Reviews

Updated 12 Mar, 2025
Overall Rating
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3.7/5
based on 404 reviews

neutral trend On-Par with industry's average

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Rating distribution

Category Ratings

3.8

Skill development

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.5

Work satisfaction

3.4

Promotions

3.3

Salary

What employees say about Magus Customer Dialog?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

73% employees reported

Rotational Shift

Rotational Shift

42% employees reported

Flexible timing

Flexible timing

61% employees reported

No travel

No travel

60% employees reported

View more detailed insights

Gender based rating

3.4
female

Rated by Women

95 reviews

3.7
male

Rated by Men

253 reviews

Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 404 company reviews.This rating reflects an average employee experience, indicating moderate satisfac ... Read more
Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 404 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.6
 • 92 Reviews
Sales & Business Development
2.4
 • 26 Reviews
Quality Assurance
4.4
 • 11 Reviews
Engineering - Hardware & Networks
4.1
 • 9 Reviews
Teaching & Training
4.2
 • 8 Reviews
Finance & Accounting
4.1
 • 8 Reviews

404 reviews found

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Discover interview dos and don'ts from real experiences

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2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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People also ask about Magus Customer Dialog

Is Magus Customer Dialog a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.7 out of 5 from over 404 employee reviews, it's clear that most employees have an average experience working at Magus Customer Dialog. Skill development holds the highest rating at 3.8, while salary is rated the lowest amongst all factors at 3.3. Read reviews about skill development and salary on AmbitionBox.
How does Magus Customer Dialog’s employee rating compare to the industry average?
Magus Customer Dialog’s employee rating of 3.7 out of 5 is consistent with the industry average of 3.7 out of 5 for companies within the BPO sector. This alignment reflects that Magus Customer Dialog’s employee satisfaction levels are on par with other companies in the industry, suggesting that the experiences and perceptions of Magus Customer Dialog employees are similar to those of their peers in the sector.
Does Magus Customer Dialog pay their employees well?
According to AmbitionBox reviews, Magus Customer Dialog employees rate their salary and benefits at 3.3 out of 5, based on 404 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Magus Customer Dialog salaries here and to read reviews specifically about salary and benefits at Magus Customer Dialog, click here .
How is the work culture at Magus Customer Dialog?
Work culture at Magus Customer Dialog is rated 3.6 out of 5 by 404 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Magus Customer Dialog, click here .
How is the job security at Magus Customer Dialog?
Based on 404 reviews on AmbitionBox, Magus Customer Dialog employees rate job security at 3.6 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Magus Customer Dialog. To read reviews about job security at Magus Customer Dialog, click here .
Is work from home available at Magus Customer Dialog?
According to AmbitionBox, 9% of Magus Customer Dialog employees work from home permanently, 73% work from the office, and 18% follow a hybrid model, based on 11 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 404 Magus Customer Dialog reviews submitted by Magus Customer Dialog employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Magus Customer Dialog is the right company for you. ... 42% of employees reported the working days at Magus Customer Dialog as Rotational Shift. 61% employees reported the work timings at Magus Customer Dialog as Flexible timing. Read more
Magus Customer Dialog Salaries in India
Customer Care Executive
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₹0.9 L/yr - ₹3.1 L/yr

Team Lead
33 salaries
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₹1 L/yr - ₹4.2 L/yr

Customer Service Executive
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₹1 L/yr - ₹4.5 L/yr

Telecaller
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₹0.6 L/yr - ₹3.5 L/yr

MIS Executive
23 salaries
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₹1.2 L/yr - ₹3.9 L/yr

Explore more salaries
Employee Benefits at Magus Customer Dialog
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
2 total responses
healthInsurance
Health insurance
6 total responses
softskill
Job/Soft skill training
31 total responses
+2 more benefits
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