Add office photos
Employer?
Claim Account for FREE

Magus Customer Dialog

3.7
based on 403 Reviews
Video summary

Working at Magus Customer Dialog

Company Summary

A specialist in customer retention services through innovative contact center operations aimed at enhancing relationship management.

Overall Rating

3.7/5
based on 403 reviews
highly rated categories
On-Par with
industry average
highly rated categories
Highly rated for

Skill development

highly rated categories
Critically rated for

Salary

Work Policy
Rotational Shift
Rotational Shift
42% employees reported
Flexible timing
Flexible timing
61% employees reported
No travel
No travel
60% employees reported
Day shift
Day shift
94% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
31 employees reported
Cafeteria
Cafeteria
17 employees reported
Office cab/shuttle
Office cab/shuttle
7 employees reported
Health insurance
Health insurance
6 employees reported
View all benefits

About Magus Customer Dialog

Founded in1989 (36 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websitemagusdialog.in
Primary Industry
Are you managing Magus Customer Dialog's employer brand? To edit company information,
claim this page for free
View in video summary
Magus is a pioneer in Contact Center operations in the field of Customer Retention Services. At Magus, we have a fresh new perspective on how to manage customer relationships more effectively. We call it the “Magus Customer Dialog”.
Managing your company's employer brand?
Claim this Company Page for FREE

Magus Customer Dialog Ratings

based on 403 reviews

Overall Rating

3.7/5
How AmbitionBox ratings work?
5
152
4
102
3
73
2
34
1
42

Category Ratings

3.8

Skill development

3.6

Company culture

3.6

Job security

3.5

Work-life balance

3.5

Work satisfaction

3.4

Promotions

3.3

Salary

Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 403 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Magus Customer Dialog Reviews

Top mentions in Magus Customer Dialog Reviews

+ 5 more

Compare Magus Customer Dialog with Similar Companies

Magus Customer Dialog
WNS
Change Company
HGS
Change Company
Firstsource Solutions
Change Company
Overall Rating
3.7/5
based on 403 reviews
3.4/5
based on 12k reviews
3.9/5
based on 6.9k reviews
3.7/5
based on 4.6k reviews
Highly Rated for
Skill development
No highly rated category
Job security
Company culture
No highly rated category
Critically Rated for
Salary
Promotions
Salary
Skill development
Promotions
Promotions
Salary
Primary Work Policy
-
Work from office
61% employees reported
Work from office
52% employees reported
Work from office
65% employees reported
Rating by Women Employees
3.4
Average
rated by 94 women
3.4
Average
rated by 3.5k women
3.9
Good
rated by 2.4k women
3.8
Good
rated by 1.3k women
Rating by Men Employees
3.7
Good
rated by 253 men
3.3
Average
rated by 7.9k men
3.8
Good
rated by 4.1k men
3.6
Good
rated by 3k men
Job security
3.6
Good
3.6
Good
4.0
Good
3.5
Good
View more

Magus Customer Dialog Salaries

Magus Customer Dialog salaries have received with an average score of 3.3 out of 5 by 403 employees.

Customer Care Executive

(80 salaries)
Unlock
â‚ą0.9 L/yr - â‚ą3.1 L/yr

Customer Service Executive

(35 salaries)
Unlock
â‚ą1 L/yr - â‚ą4.5 L/yr

Team Lead

(33 salaries)
Unlock
â‚ą1 L/yr - â‚ą4.2 L/yr

Telecaller

(33 salaries)
Unlock
â‚ą0.6 L/yr - â‚ą3.5 L/yr

MIS Executive

(23 salaries)
Unlock
â‚ą1.2 L/yr - â‚ą3.9 L/yr

CDE

(23 salaries)
Unlock
â‚ą0.7 L/yr - â‚ą3.2 L/yr

BPO Executive

(20 salaries)
Unlock
â‚ą1 L/yr - â‚ą2.4 L/yr

Customer Support Executive

(16 salaries)
Unlock
â‚ą1.1 L/yr - â‚ą2 L/yr

Call Center Executive

(15 salaries)
Unlock
â‚ą1 L/yr - â‚ą3.2 L/yr

Customer Dialog Executive

(13 salaries)
Unlock
â‚ą0.9 L/yr - â‚ą1.6 L/yr

Magus Customer Dialog Interview Questions

Compare Magus Customer Dialog with

EXL Service Logo
EXL Service
3.7
Genpact Logo
Genpact
3.8
Tech Mahindra Logo
Tech Mahindra
3.5
TCS Logo
TCS
3.7
Infosys Logo
Infosys
3.6
HCLTech Logo
HCLTech
3.5
Accenture Logo
Accenture
3.8
Teleperformance Logo
Teleperformance
3.9
iEnergizer Logo
iEnergizer
4.6
Conneqt Business Solutions Logo
Conneqt Business Solutions
3.7
Omega Healthcare Logo
Omega Healthcare
3.7
R1 RCM Logo
R1 RCM
3.9
Conduent Logo
Conduent
3.5
Statestreet HCL Services Logo
Statestreet HCL Services
3.3
IKS Health Logo
IKS Health
3.6
Foundever Logo
Foundever
3.6
Athena BPO Logo
Athena BPO
3.2
HRH Next Services Logo
HRH Next Services
3.1
Greet Technologies Logo
Greet Technologies
2.9
Mas Callnet Logo
Mas Callnet
3.1
Edit your company information by claiming this page

Contribute & help others!

You can choose to be anonymous

Companies Similar to Magus Customer Dialog

WNS Logo
WNS
BPO/KPO, Consulting, Food Processing, BPO
3.4
 • 12k reviews
Firstsource Solutions Logo
3.7
 • 4.6k reviews
HGS Logo
HGS
Advertising / PR / Events, BPO, Emerging Technologies
3.9
 • 6.9k reviews
EXL Service Logo
EXL Service
Analytics & KPO
3.7
 • 7.1k reviews
Genpact Logo
Genpact
Financial Services, EdTech, IT Services & Consulting
3.8
 • 31.6k reviews
Tech Mahindra Logo
Tech Mahindra
BPO/KPO, Consulting, Analytics & KPO, Engineering & Construction, IT Services & Consulting
3.5
 • 35.2k reviews
TCS Logo
TCS
Financial Services, Internet, Education & Training, BPO, IT Services & Consulting
3.7
 • 90k reviews
Infosys Logo
Infosys
Consulting, IT Services & Consulting
3.6
 • 39.4k reviews
HCLTech Logo
HCLTech
Telecom, Education & Training, Hardware & Networking, Banking, Emerging Technologies, IT Services & Consulting, Software Product
3.5
 • 36.2k reviews
Accenture Logo
Accenture
Analytics & KPO, IT Services & Consulting, Software Product, Management Consulting
3.8
 • 56.6k reviews
Teleperformance Logo
Teleperformance
BPO, IT Services & Consulting, Software Product
3.9
 • 29.8k reviews
iEnergizer Logo
iEnergizer
BPO, IT Services & Consulting
4.6
 • 22.5k reviews

Magus Customer Dialog FAQs

When was Magus Customer Dialog founded?
Magus Customer Dialog was founded in 1989. The company has been operating for 36 years primarily in the BPO sector.
Where is the Magus Customer Dialog headquarters located?
Magus Customer Dialog is headquartered in Pune, Maharashtra.
How many employees does Magus Customer Dialog have in India?
Magus Customer Dialog currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Magus Customer Dialog based on the number of reviews submitted on AmbitionBox.
Does Magus Customer Dialog have good work-life balance?
Magus Customer Dialog has a Work-Life Balance Rating of 3.5 out of 5 based on 400+ employee reviews on AmbitionBox. 63% employees rated Magus Customer Dialog 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Magus Customer Dialog work-life balance reviews for more details
Is Magus Customer Dialog good for career growth?
Career growth at Magus Customer Dialog is rated as moderate, with a promotions and appraisal rating of 3.4. 37% employees rated Magus Customer Dialog 3 or below, while 63% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Magus Customer Dialog promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Magus Customer Dialog?
Working at Magus Customer Dialog comes with several advantages and disadvantages. It is highly rated for skill development. However, it is poorly rated for salary & benefits, based on 400+ employee reviews on AmbitionBox.
Magus Customer Dialog Overview
Stay ahead in your career. Get AmbitionBox app
qr-code
Helping over 1 Crore job seekers every month in choosing their right fit company
75 Lakh+

Reviews

5 Lakh+

Interviews

4 Crore+

Salaries

1 Cr+

Users/Month

Contribute to help millions

Made with ❤️ in India. Trademarks belong to their respective owners. All rights reserved © 2024 Info Edge (India) Ltd.

Follow us
  • Youtube
  • Instagram
  • LinkedIn
  • Facebook
  • Twitter