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Magus Customer Dialog Executive Trainer Interview Questions and Answers

Updated 8 May 2024

Magus Customer Dialog Executive Trainer Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Self introduction with short story
  • Ans. My self pravina from Cuddalore have completed my pg and UG under the stream of electronics in ck college of engineering and technology at Cuddalore.. my short term gold is to place in an organisation where I can gain a knowledge and I can use my knowledge... Long term goal is to become a entrepreneur... Thank you
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Share ur answer with confident

Interview questions from similar companies

I appeared for an interview before Nov 2019.

Interview Questionnaire 

1 Question

  • Q1. About the leadership and training needs

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have a fair knowledge about training methodologies and leadership it would be really easy to crack the interview.

I applied via Walk-in and was interviewed before Jul 2021. There was 0 interview round.

Interview Preparation Tips

Topics to prepare for Conneqt Business Solutions Senior Trainer interview:
  • Personal introduction
Interview preparation tips for other job seekers - Just see if you can get any reference and yes please build rapport with HR recruitment team. You are ready to go….

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

8 Questions

  • Q1. General discussion but you should have some awareness about teleperformance
  • Q2. What's your long term goals
  • Q3. Introduction
  • Q4. Why teleperformance
  • Q5. Why training?
  • Q6. Trainer responsibility
  • Q7. How to handle your team
  • Q8. Flexible shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - It was so easy
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

General English, grammar, scenario based write up

Round 2 - One-on-one 

(1 Question)

  • Q1. Presentation Round with Managers

Interview Preparation Tips

Interview preparation tips for other job seekers - Read the JD carefully. Be clear with your answer. Try to answer questions logically and try to answer keeping in mind how will you contribute and do things differently.

I applied via Referral and was interviewed before Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

To screen knowledge about Anatomy & Physiology

Round 3 - One-on-one 

(3 Questions)

  • Q1. Questions related to domain, coding scenarios, guidelines, etc.,
  • Q2. Basic medical terms, anatomical terminologies.
  • Q3. Education with job profile will be discussed...
Round 4 - HR 

(1 Question)

  • Q1. Interview results, salary discussion, telling about company policies in general.

Interview Preparation Tips

Topics to prepare for Omega Healthcare Process Trainer interview:
  • Anatomy
  • Physiology
Interview preparation tips for other job seekers - Omega is a very good platform to start our career...

I applied via Naukri.com and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. TNI/TNA, Efficacy, Training Throughput
Round 3 - One-on-one 

(1 Question)

  • Q1. Gardner's Theory, Adult Learning Principle

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for Training segment be prepare with your PPT and basic interview questions regarding Training Segment.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. What was your KRA and KPI in your last organisation?
  • Q2. How do you calculate throughput?
  • Ans. 

    Throughput is calculated by dividing the total number of units produced by the total time taken to produce them.

    • Calculate the total number of units produced during a specific time period.

    • Determine the total time taken to produce those units.

    • Divide the total number of units by the total time taken to get the throughput.

    • For example, if 100 units are produced in 10 hours, the throughput would be 10 units per hour.

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

5 Questions

  • Q1. Explain your work experience briefly?
  • Q2. What was you over all Throughput and TPS? Brief us about TNA and TNI.
  • Ans. 

    My overall Throughput was 500 units per hour and TPS was 100 transactions per second. TNA stands for Training Needs Analysis and TNI stands for Training Needs Identification.

    • Overall Throughput: 500 units per hour

    • TPS: 100 transactions per second

    • TNA: Training Needs Analysis

    • TNI: Training Needs Identification

  • Answered by AI
  • Q3. What was the maximum number of trainee you handled?
  • Q4. We would like you to conduct a presentation session of your to help us measure your skills with respect to facilitation skills.
  • Q5. There will be few assessments you need to clear before we proceed to further rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be truthful, prepared and confident. Listen carefully before you speak. Take assessment via desltop/laptop.

I applied via Referral and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(6 Questions)

  • Q1. Tell me about yourself?
  • Q2. Why do you prefer this job?
  • Q3. Speak about this topic
  • Ans. 

    The topic is effective communication in the workplace.

    • Effective communication is crucial for a productive workplace.

    • It involves active listening, clear messaging, and feedback.

    • Examples include team meetings, one-on-one conversations, and email communication.

    • Barriers to effective communication include language barriers, cultural differences, and distractions.

    • Training and practice can improve communication skills.

  • Answered by AI
  • Q4. What are your future expectations?
  • Q5. When can you join if you are given the opportunity?
  • Q6. Are you comfortable in working rotational shifts?

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your interview with confidence. Here the HR will judge you by your confidence and pace of speech. As this is a BPO, you comm skills matters way too much specially now that new campaigns are being launched and new and better opportunities are emerging.

Magus Customer Dialog Interview FAQs

How many rounds are there in Magus Customer Dialog Executive Trainer interview?
Magus Customer Dialog interview process usually has 1 rounds. The most common rounds in the Magus Customer Dialog interview process are HR.

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Magus Customer Dialog Executive Trainer Interview Process

based on 1 interview

Interview experience

3
  
Average
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