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Magus Customer Dialog

Q: When was Magus Customer Dialog founded?

Magus Customer Dialog was founded in 1989. The company has been operating for 35 years primarily in the BPO sector .

Q: Where is the Magus Customer Dialog headquarters located?

Magus Customer Dialog is headquartered in Pune, Maharashtra.

Q: How many employees does Magus Customer Dialog have in India?

Magus Customer Dialog currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Magus Customer Dialog based on the number of reviews submitted on AmbitionBox.

Q: Does Magus Customer Dialog have good work-life balance?

Magus Customer Dialog has a Work-Life Balance Rating of 3.5 out of 5 based on 300+ employee reviews on AmbitionBox. 63% employees rated Magus Customer Dialog 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Magus Customer Dialog work-life balance reviews for more details

Q: Is Magus Customer Dialog good for career growth?

Career growth at Magus Customer Dialog is rated as moderate, with a promotions and appraisal rating of 3.4. 37% employees rated Magus Customer Dialog 3 or below, while 63% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Magus Customer Dialog promotions/appraisals reviews for more detailed insights.

Q: What are the cons of working in Magus Customer Dialog?

Working at Magus Customer Dialog does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits , based on 300+ employee reviews on AmbitionBox.

3.7

based on 398 Reviews

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Company Overview

Company Locations

Working at Magus Customer Dialog

Company Summary

Overall Rating

3.7/5

based on 398 reviews

5% above

industry average

Highly rated for

Skill Development

Critically rated for

Salary & Benefits

Key Factors to Consider

3.3

Salary & Benefits

3.6

Job Security

3.5

Work-Life Balance

3.6

Company Culture

View all category ratings

Work Policy

Rotational Shift

42% employees reported

Flexible timing

61% employees reported

No travel

60% employees reported

Day shift

94% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

31 employees reported

Cafeteria

17 employees reported

Office cab/shuttle

7 employees reported

Health insurance

6 employees reported

View all benefits

About Magus Customer Dialog

Founded in1989 (35 yrs old)

India Employee Count51-200

Global Employee Count1k-5k

India HeadquartersPune, Maharashtra, India

Office Locations

Websitemagusdialog.in

Primary Industry

BPO

Other Industries

BPO/KPO

IT Services & Consulting

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Magus is a pioneer in Contact Center operations in the field of Customer Retention Services. At Magus, we have a fresh new perspective on how to manage customer relationships more effectively. We call it the “Magus Customer Dialog”.

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