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Magus Customer Dialog
3.7
based on 404 Reviews
Video summary
Company Overview
Company Locations
Working at Magus Customer Dialog
Company Summary
A specialist in customer retention services through innovative contact center operations aimed at enhancing relationship management.
Overall Rating
3.7/5
based on 404 reviews
On-Par with
industry average
Highly rated for
Skill development
Critically rated for
Salary
Work Policy
Work from office
73% employees reported
Rotational Shift
42% employees reported
Flexible timing
61% employees reported
No travel
60% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
31 employees reported
Cafeteria
17 employees reported
Office cab/shuttle
7 employees reported
Health insurance
6 employees reported
View all benefits
About Magus Customer Dialog
Founded in1989 (36 yrs old)
India Employee Count51-200
Global Employee Count1k-5k
India HeadquartersPune, Maharashtra, India
Office Locations
--
Websitemagusdialog.in
Primary Industry
Other Industries
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View in video summary
Magus is a pioneer in Contact Center operations in the field of Customer Retention Services. At Magus, we have a fresh new perspective on how to manage customer relationships more effectively. We call it the “Magus Customer Dialog”.
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Magus Customer Dialog Ratings
based on 404 reviews
Overall Rating
3.7/5
How AmbitionBox ratings work?
5
152
4
103
3
73
2
34
1
42
Category Ratings
3.8
Skill development
3.6
Company culture
3.6
Job security
3.5
Work-life balance
3.5
Work satisfaction
3.4
Promotions
3.3
Salary
Magus Customer Dialog is rated 3.7 out of 5 stars on AmbitionBox, based on 404 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Magus Customer Dialog
based on 348 reviews
3.4
Rated by 95 Women
Rated 3.5 for Skill development and 3.3 for Job security
3.7
Rated by 253 Men
Rated 3.8 for Company culture and 3.8 for Skill development
Work Policy at Magus Customer Dialog
based on 11 reviews in last 6 months
Work from office
73%
Hybrid
18%
Permanent work from home
9%
Magus Customer Dialog Reviews
Top mentions in Magus Customer Dialog Reviews
+ 5 more
Compare Magus Customer Dialog with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.7/5 based on 404 reviews | 3.4/5 based on 12.3k reviews | 3.9/5 based on 30.4k reviews | 4.6/5 based on 23k reviews |
Highly Rated for | Skill development | No highly rated category | Skill development Work-life balance Job security | Skill development Work-life balance Salary |
Critically Rated for | Salary | Promotions Salary Skill development | No critically rated category | No critically rated category |
Primary Work Policy | Work from office 73% employees reported | Work from office 60% employees reported | Work from office 66% employees reported | Work from office 86% employees reported |
Rating by Women Employees | 3.4 Average rated by 95 women | 3.4 Average rated by 3.6k women | 3.7 Good rated by 9.2k women | 4.6 Excellent rated by 6.6k women |
Rating by Men Employees | 3.7 Good rated by 253 men | 3.3 Average rated by 8.1k men | 4.0 Good rated by 19.6k men | 4.6 Excellent rated by 16k men |
Job security | 3.6 Good | 3.6 Good | 3.8 Good | 4.6 Excellent |
View more
Magus Customer Dialog Salaries
Magus Customer Dialog salaries have received with an average score of 3.3 out of 5 by 404 employees.
Customer Care Executive
(78 salaries)
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₹0.9 L/yr - ₹3.1 L/yr
Team Lead
(33 salaries)
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₹1 L/yr - ₹4.2 L/yr
Customer Service Executive
(32 salaries)
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₹1 L/yr - ₹4.5 L/yr
Telecaller
(32 salaries)
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₹0.6 L/yr - ₹3.5 L/yr
MIS Executive
(23 salaries)
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₹1.2 L/yr - ₹3.9 L/yr
CDE
(23 salaries)
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₹0.7 L/yr - ₹3.2 L/yr
BPO Executive
(20 salaries)
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₹1 L/yr - ₹2.4 L/yr
Customer Support Executive
(16 salaries)
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₹1.1 L/yr - ₹2 L/yr
Call Center Executive
(15 salaries)
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₹1 L/yr - ₹3.2 L/yr
Customer Dialog Executive
(13 salaries)
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₹0.9 L/yr - ₹1.6 L/yr
Magus Customer Dialog Offices
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3.7
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3.9
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3.5
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3.3
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3.6
Foundever
3.6
Athena BPO
3.2
HRH Next Services
3.1
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2.9
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3.4
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4.0
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3.0
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3.3
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3.7
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3.5
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3.2
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4.1
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3.6
Lycatel BPO
3.2
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Magus Customer Dialog FAQs
When was Magus Customer Dialog founded?
Magus Customer Dialog was founded in 1989. The company has been operating for 36 years primarily in the BPO sector.
Where is the Magus Customer Dialog headquarters located?
Magus Customer Dialog is headquartered in Pune, Maharashtra.
How many employees does Magus Customer Dialog have in India?
Magus Customer Dialog currently has more than 100+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Magus Customer Dialog based on the number of reviews submitted on AmbitionBox.
Does Magus Customer Dialog have good work-life balance?
Magus Customer Dialog has a Work-Life Balance Rating of 3.5 out of 5 based on 400+ employee reviews on AmbitionBox. 63% employees rated Magus Customer Dialog 4 or above, while 37% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Magus Customer Dialog work-life balance reviews for more details
Is Magus Customer Dialog good for career growth?
Career growth at Magus Customer Dialog is rated as moderate, with a promotions and appraisal rating of 3.4. 37% employees rated Magus Customer Dialog 3 or below, while 63% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Magus Customer Dialog promotions/appraisals reviews for more detailed insights.
What are the pros and cons of working in Magus Customer Dialog?
Working at Magus Customer Dialog comes with several advantages and disadvantages. It is highly rated for skill development. However, it is poorly rated for salary & benefits, based on 400+ employee reviews on AmbitionBox.
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