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Magus Customer Dialog Customer Care Executive Interview Questions and Answers

Updated 28 Apr 2023

Magus Customer Dialog Customer Care Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Ne confident and good communication skills
  • Q2. Tell about the previous company
  • Ans. 

    I worked at XYZ Company, a leading telecommunications company.

    • XYZ Company is known for its excellent customer service and innovative products.

    • I was responsible for handling customer inquiries and resolving issues.

    • I received positive feedback from customers for my prompt and efficient assistance.

    • I also collaborated with other departments to ensure smooth operations and customer satisfaction.

    • For example, I worked closely...

  • Answered by AI

I applied via Referral and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About my college days

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Referral and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. 15tn is the target of the EDC machine. will you do it?
  • Ans. I don't work for salary. I work for Incentive.
  • Answered Anonymously
  • Q2. Did you leave your last job?
  • Ans. The environment was not correct by doing an incentive plan of yes.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive thinking & smart working

I applied via Shine and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. How to handle a team with 20 people?

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep faith on yourself & keep calm.Listen the interviewer's ask properly and reply with cool and smartly

I applied via Company Website and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why u wanted job in tech Mahindra?
  • Ans. 

    I wanted a job in Tech Mahindra because of its reputation as a leading tech company and the opportunities it offers for career growth.

    • Tech Mahindra is known for its innovative solutions and cutting-edge technologies.

    • I am excited about the chance to work with a diverse team of talented professionals.

    • Tech Mahindra's global presence and client base provide immense learning and growth opportunities.

    • I believe in the company...

  • Answered by AI
  • Q2. If you're selected in this company what your going to do?
  • Ans. 

    If selected, I will utilize my sales expertise to drive revenue growth and exceed targets.

    • Develop and implement effective sales strategies

    • Build and maintain strong relationships with clients

    • Identify new business opportunities and expand customer base

    • Meet and exceed sales targets

    • Provide excellent customer service and support

    • Analyze market trends and competitor activities

    • Collaborate with cross-functional teams to achieve

  • Answered by AI
  • Q3. Tell me about your self
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Implemented effective sales strategies and tactics to drive revenue growth

    • Prof...

  • Answered by AI
  • Q4. Tell your previous experience in which company u have worked
  • Ans. 

    I have worked as a Sales Executive at XYZ Company.

    • Achieved 150% of sales target in the first quarter

    • Developed and maintained relationships with key clients

    • Implemented effective sales strategies resulting in a 20% increase in revenue

    • Trained and mentored new sales team members

    • Utilized CRM software to track and analyze sales data

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while introduceing your self and be fluent in communication skills...

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Technical realted to Sales
  • Q2. Why sales Job you interested

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Please explain ur self
  • Ans. 

    I am a highly motivated sales professional with a proven track record of exceeding targets and building strong relationships with clients.

    • I have over 5 years of experience in sales, with a focus on B2B sales

    • I am skilled in identifying and pursuing new business opportunities

    • I have a strong understanding of sales processes and techniques, including consultative selling and relationship building

    • I am a confident communicat...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Everything good and well.

I applied via Walk-in and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Personal information
  • Q2. Product knowledge, work experience and location

Interview Preparation Tips

Interview preparation tips for other job seekers - A good communication for the marketing and product knowledge

Sales Executive Interview Questions & Answers

HGS user image Manish Dadhich

posted on 5 May 2022

I applied via Referral and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about your previous job ?
  • Q2. Why did you left the job ?
  • Q3. What were the targets of previous job ?
  • Q4. You have to achieve your target or you won't get full salary , are you good with it ?

Interview Preparation Tips

Interview preparation tips for other job seekers - They will pressure on you about targets and working hours can be increase in case you can't get number , you just need to tell them , yes I am good with it .

Magus Customer Dialog Interview FAQs

How many rounds are there in Magus Customer Dialog Customer Care Executive interview?
Magus Customer Dialog interview process usually has 2 rounds. The most common rounds in the Magus Customer Dialog interview process are Resume Shortlist and One-on-one Round.
How to prepare for Magus Customer Dialog Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Magus Customer Dialog. The most common topics and skills that interviewers at Magus Customer Dialog expect are English, Hindi, Marathi and customer care.

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Magus Customer Dialog Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Magus Customer Dialog Customer Care Executive Salary
based on 80 salaries
₹0.8 L/yr - ₹3 L/yr
35% less than the average Customer Care Executive Salary in India
View more details

Magus Customer Dialog Customer Care Executive Reviews and Ratings

based on 47 reviews

3.0/5

Rating in categories

3.0

Skill development

2.9

Work-life balance

3.2

Salary

1.9

Job security

2.5

Company culture

2.8

Promotions

2.9

Work satisfaction

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